DUCATI Complaints

THE FIRST INCIDENT HAPPENED WHEN LEAVING MY HOUSE FOR A RIDE. I GOT TO THE END OF THE DRIVEWAY TO FIND OUT MY REAR BRAKE WENT FROM SOFT TO NONEXISTENT. NO RESISTANCE AT ALL. I COULD PUSH THE BIKE WHILE SEATED WITH ONE FOOT WHILE DEPRESSING THE REAR BRAKE PEDAL TOTALLY. AGAIN, NO BRAKING AT ALL. THANK GOODNESS I COVER THE FRONT BRAKE OR I WOULD HAVE ENDED UP IN THE BUSY STREET. IT PROVIDES NO STOPPING ASSISTANCE AT ALL; NO REAR BRAKE AT ALL. I AM ON MY 4TH "BRAKE BLEED" APPOINTMENT WITH THE DUCATI DEALERSHIP TO HAVE THE SYSTEM BLED AND CHECKED. LOOKING AT TRADING THE BIKE IN AS THIS SAFETY ISSUE IS UNSATISFACTORY. LINKED BRAKES IN A SYSTEM THAT LOSES PRESSURE IS POINTLESS. THE NTSB SHOULD TAKE A SERIOUS LOOK AT THIS ISSUE AS IT IS A LONG STANDING ISSUE WITH THE DUCATI MULTISTRADA MODEL. WITH THE REVAMPED 2013 MODEL, I WAS EXPECTING A BETTER PRODUCT, ESPECIALLY SINCE IT IS A SERIOUS SAFETY CONCERN. I RIDE USING BOTH BRAKES BUT HAVE NO FAITH IN THE REAR BRAKE AS IT HAS QUIT ON ME 3 TIMES NOW, 2 WHILE MOVING AND ONE WHILE IT WAS SITTING THE GARAGE. CAN I LIVE WITH IT? YES, BUT WHY SHOULD I LIVE WITH A $20K, HIGH END MOTORCYCLE THAT DOES NOT HAVE THE REQUIRED BRAKING COMPONENTS FUNCTIONAL? RIDING IS DANGEROUS ENOUGH, BUT HAVING A BIKE WITH FAULTY BRAKES IS SCARY. ANY ASSISTANCE WILL BE GREATLY APPRECIATED NTSB. *TR

THE REAR BRAKE WILL FADE UNTIL IT IS COMPLETE UNUSABLE. THEN IT GETS REBLED AND WORKS FOR A DAY OR TWO AND THEN IS UNUSABLE AGAIN. DUCATI SENT OUT A SERVICE BULLETIN AND MY DEALERSHIP INSTALLED NEW PARTS PER THE SERVICE BULLETIN, BUT THE REAR BRAKES HAVE FAILED AGAIN! THEY ARE DANGEROUS! I HAVE QUIT USING THE REAR BRAKE BECAUSE I KNOW I CAN'T COUNT ON IT, AND THAT IS WORRISOME TOO. *TR

WHILE AT A STOP, MOTORCYCLE STARTS MOVING WHILE THE CLUTCH IS FULLY ENGAGED. MOTORCYCLE NEEDS TO BE SHUT OFF TO PREVENT IT FROM GOING FORWARD AT A RED LIGHT OR STOP SIGN. CAN LEAD TO A FATAL ACCIDENT IF I'M STOPPED AND MOTORCYCLE STARTS RIDING FORWARD WITH THE CLUTCH ENGAGED. HAPPENS EVERY SINGLE TIME AFTER I'VE BEEN RIDING FOR ABOUT 25 - 30 MINUTES. THIS NEEDS TO BE FIXED AS SOON AS POSSIBLE. *TR

AFTER SEVERAL TANK REPLACEMENT BY DUCATI THE PROBLEM PERSISTS. TANK KEEPS SWELLING AND PUTS STRESS ON THE LATCH SO THAT IT CAN'T BE UNLATCH TO GET TO THE BATTERY OR FOR SERVICE . TANK ALSO DOESN'T SIT FIRM ON FRAME AT PIK SWELLING TIME . TANK ALSO LEAKS FUEL AT BOTTOM AROUND SEAL WHILE SWELLING IS AT MAX. FUEL GOES ALL OVER THE ENGINE AND FLOOR .DEALER SALES K 100 FUEL ADDITIVE FOR ETHANOL PROBLEMS SINCE DUCATI PERSIST ON NOT CHANGING TANK FOR A IMPROVED MATERIAL. *TR

FUEL TANK KEEPS EXPANDING. DUCATI REPLACED TANK 2 TIMES BUT WITH THE SAME MATERIAL OR SAME TYPE . TANK SWELLING MAKES IT IMPOSSIBLE TO REMOVE TO GET UNDER THE TANK FOR MAINTENANCE OR ACCESS TO BATTERY . TANK ALSO DOESN'T FIT PROPERLY TO FRAME . DEALER WANTS TO SALE K100 FUEL ADDITIVE FOR ETHANOL PROBLEM TO PREVENT PLASTIC SWELLING . I TRIED BUT PROBLEM PERSISTS . NO IMPROVED TANK IS OFFERED . I OWN A SECOND BIKE WITH SAME PROBLEM . THANK YOU *TR

THERE IS AN ABNORMAL AMOUNT OF CORROSION ON THE BRAKING COMPONENTS. THE RIVETS ON THE FRONT ROTORS AND THE HAND LEVERS FOR THE CLUTCH AND FRONT BRAKE ARE ALL SHOWING SIGNIFICANT CORROSION/DETERIORATION. IF ONE OF THESE COMPONENTS FAILS DUE TO CORROSION THEN THE BRAKES AND/OR CLUTCH WILL BECOME INOPERABLE WHICH COULD RESULT IN A CRASH AND/OR LOSS OF LIFE. I TOOK THE MOTORCYCLE TO THE DEALER TO HAVE THEM INSPECT THE COMPONENTS AND ASK DUCATI TO PROVIDE WARRANTY ASSISTANCE TO REPLACE THE CORRODED PARTS. DUCATI DECLINED THE CLAIM AND CAME BACK WITH A GENERIC RESPONSE OF "HARSH ENVIRONMENT". I AM THE ORIGINAL OWNER. THE MOTORCYCLE HAS LOW MILEAGE AND HAS BEEN SERVICED PER THE MANUFACTURERS SPECIFICATIONS AT THE AUTHORIZED DEALER WHERE IT WAS PURCHASED. DUCATI WARRANTY CLAIM # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE RIDING THE MOTORCYCLE ON THE FREEWAY, IT EXPERIENCED UNCONTROLLED ACCELERATION. THIS WAS UPON ROLLING OFF THE THROTTLE, WHEREUPON THE MOTORCYCLE CONTINUED TO ACCELERATE. RIDER HAD TO USE THE IGNITION CUT-OFF SWITCH ("KILL SWITCH") TO SHUT OFF THE ENGINE AND RESTART IT, AT SPEED, TO REGAIN THROTTLE CONTROL. IT EXHIBITED THE SAME BEHAVIOR AS RIDER RODE THE BIKE BACK TO THE DEALER. THE DEALER SERVICE REPRESENTATIVE STATED DUCATI HAS ISSUED (AT LEAST AN INFORMAL) NOTICE OF A FAULTY THROTTLE SENSOR PART THAT CAN CAUSE UNCONTROLLED THROTTLE (SPEED) PROBLEMS IN THIS MODEL YEAR. HOWEVER, THERE HAS BEEN NO RECALL. IF RIDER HAD BEEN IN ANOTHER TRAFFIC SITUATION, OR ON THE RACETRACK (AS RIDER USES THIS MOTORCYCLE ON THE TRACK AS WELL FOR RECREATIONAL PURPOSES, NOT RACING), THIS COULD HAVE RESULTED IN A POTENTIALLY FATAL INCIDENT. RIDER WAS SUBSEQUENTLY NOTIFIED THAT THE DEALER AND DUCATI HAVE ASSESSED THE PROBLEM AND DUCATI HAS APPROVED REPLACEMENT OF THE FAULTY THROTTLE SYSTEM/PART. *TR

TL* THE CONTACT OWNS A 2012 DUCATI MULTISTRADA 1200 ABS. THE CONTACT STATED WHEN DRIVING APPROXIMATELY 20 MPH THE TRANSMISSION POPS OUT OF FIRST AND SECOND GEAR WHEN UNDER HARD ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS THE TRANSMISSION SHIFT DRUM. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,600. MAILED OUT 01/13/15*LJ

THE REAR BRAKE WENT OUT TWICE. I HAD IT FIXED UNDER WARRANTY IN SEPTEMBER OF 2013. NOW IT IS OUT OF WARRANTY AND THE REAR BRAKE IS OUT AGAIN. THE COMPANY REFUSES TO FIX THE ISSUE TILL I PAY OUT OF POCKET FIRST. THE REAR BRAKE PEDAL TRAVELS TO THE FLOOR WITH NO BITE AT ALL. I'VE READ ON FORUMS THAT I AM NOT THE FIRST TO HAVE THIS ISSUE. *TR

THE MOTORCYCLE PLASTIC GAS TANK IS EXPANDING AND IS NOW DIRECTLY CONTACTING THE FORKS OF THE BIKE WHEN TURNING- CAUSING IMPACT STRESS POINTS ON THE FUEL TANK THAT WILL EVENTUALLY LEAD TO FUEL LEAKAGE POTENTIAL FIRE AND POSSIBLE FATALITY IF LEAKAGE / IGNITION OCCURS WHILE RIDING. HAVE CONTACTED DUCATI NUMEROUS TIMES ABOUT THIS PROBLEM AND THEY REFUSE TO ADDRESS THIS ISSUE WHICH APPARENTLY IS COMMON IN THIS MODEL / YEAR OF THE S2R1000 MONSTER. REQUESTING IMMEDIATE ACTION AND RESPONSE OF NHSTB SINCE I AM GREATLY CONCERNED ABOUT MY SAFETY NOW WHILE RIDING THIS BIKE. *TR