DUCATI Complaints

EXPANDING AND LEAKING PLASTIC FUEL TANK. PRESENTS FIRE DANGER AND ILL FITMENT IN THE FRAME. *TR

PLASTIC TANK ON MY 2006 DUCATI SPORTCLASSIC HAS BEEN REPLACED TWICE BECAUSE OF SPREADING, BUT DUCATI HAS NO FIX. THE TANK GETS SO LOOSE IT CAN COME OFF ITS MOUNTINGS WHICH COULD UNSEAT THE RIDER. *TR

THE MOTORCYCLE HAD BEEN IN THE DEALER'S SHOWROOM FOR OVER A YEAR. I BOUGHT THE MOTORCYCLE NEW AND EVERYTHING LOOKED FINE. THE BIKE WAS KEPT CLEAN AND MAINTAINED PROPERLY BY MYSELF AND THE DEALER ACCORDING TO THE SERVICE MANUAL. AFTER A COUPLE MONTHS, I NOTICED THE TANK BUMPERS DID NOT LINE UP WITH THE FRAME CORRECTLY. LATER, I ALSO NOTICED THE TANK WAS PUSHED UP AGAINST THE IGNITION KEY CYLINDER. I REPORTED THE DEFORMATIONS TO THE DEALER AND THE WARRANTY CLAIM WAS ENTERED. THE DEALER TOLD ME FOR 8 MONTHS THAT THEY WERE STILL WAITING ON THE TANK TO ARRIVE FROM DUCATI. THE TANK ARRIVED AFTER 8 MONTHS AND MY BIKE WAS BROUGHT TO THE SHOP FOR THE REPLACEMENT. *TR

THE PLASTIC FUEL TANK ON MY MOTORCYCLE IS DEFORMING. AS A RESULT, IT IS DIFFICULT TO REMOVE THE TANK FROM THE BIKE, AND THE TANK DOES NOT SIT PROPERLY ON THE FRAME. *TR

I HAVE A 2006 DUCATI MULTISTRADA 1000S DS WITH APPROX. 20,000 MILES. IN 2009, I NOTICED THE PLASTIC FUEL TANK ON MY MOTORCYCLE HAS STRETCHED LENGTHWISE AND BULGED WIDTHWISE TO THE POINT WHERE THE MOUNTING SCREWS DO NOT LINE UP WITH THE TANK. THE FUEL FILLER RECESS IN THE TANK IS ALSO SHOWING CRACKS IN THE PLASTIC. PLASTIC SIDE PANELS ATTACHED TO THE TANK ARE ALSO BEING PUSHED OUT OF PLACE. THE TANK IS CONTINUING TO EXPAND AND WILL EVENTUALLY NEED TO BE REPLACED AS IT WILL NOT FIT ON MY MOTORCYCLE. *TR

THE PLASTIC FUEL TANK ON MY DUCATI MONSTER 695 IS EXPANDING, MAKING IT DIFFICULT TO LATCH AND SECURE PROPERLY. *TR

2007 DUCATI SPORT CLASSIC 1000 BIPOSTO. THE GAS TANK ON MY MOTORCYCLE HAS BECOME DEFORMED AND MISSHAPEN. THE DEFORMING OF THE GAS TANK HAS RESULTED IN THE TANK FALLING OFF IT'S MOUNTING POINTS ON THE FRAME AND ALLOWING THE TANK TO DETACH FROM THE MOTORCYCLE IN THE FRONT. IT IS ALSO DISTORTED ENOUGH THAT THE RIGHT HANDLEBAR SWITCH ASSEMBLY ALMOST CONTACTS THE GAS TANK WHEN TURNED TO THE FULL RIGHT STOP. THE STEERING STOPS HAVE NOT BEEN ADJUSTED SINCE NEW AND ARE IN THE SAME POSITION AS THE LEFT STOPS. I HAVE ALREADY HAD THE GAS TANK REPLACED ONCE ON MY MOTORCYCLE DUE TO THIS EXACT SAME PROBLEM. I HAVE SUBMITTED ANOTHER WARRANTY CLAIM WITH DUCATI BUT AS OF THIS POINT IT HAS BEEN 2 MONTHS AND THEY CONTINUE TO DENY A REPAIR FOR MY MOTORCYCLE. MY LOCAL DEALER CLAIMS DUCATI IS STALLING IN REPLYING TO THE PROBLEM AND EVEN WHEN CONTACTED DIRECTLY, DUCATI CUSTOMER SERVICE IS RELUCTANT TO WARRANTY THEIR PRODUCT. *TR

VEHICLE IS A 2007 DUCATI S2R1000 MOTORCYCLE. THE GAS TANK IS MADE FROM PLASTIC. THE GAS TANK HAS EXPANDED TO THE POINT THAT THE LATCH IS INOPERABLE WITHOUT JAMMING A SCREWDRIVER UP INTO IT FROM UNDERNEATH. WHEN THE LATCH IS OPERATED EVERY TIME IT REMOVES MATERIAL FROM THE PLASTIC GAS TANK AND THE IGNITION SWITCH HOUSING. ALSO THE EXPANSION OF THE GAS TANK INTERFERES WITH TURNING THE BARS FROM SIDE TO SIDE. THE STEERING STOPS HAVE TO BE MOVED IN TO THE POINT THAT THE TURNING RADIUS HAS BEEN NOTICEABLY INCREASED. IT IS COMMON KNOWLEDGE ON MESSAGE BOARDS THAT THESE TANKS ARE BEING REPLACED BY DUCATI BUT THE REPLACEMENTS ARE MADE FROM THE SAME MATERIAL AND THEREFORE WILL EXPAND THE SAME WAY OVER TIME. THERE ARE SUBSTANTIAL RISKS THAT APPEAR AS THE TANK GETS LARGER AND THE MATERIAL GETS THINNER. I HAVE TAKEN MY MOTORCYCLE TO THE LOCAL DEALER WHO ASKED DUCATI TO REPLACE IT. ACCORDING TO HIM THEY AGREED BUT I HAVE SEEN NO PAPERWORK. HE TELLS ME THE TANK IS "BACKORDERED" AND HE WILL CALL ME WHEN ONE IS AVAILABLE. I KNOW MANY PEOPLE WHO ARE GOING THIS ROUTE AND DUCATI IS REPLACING MANY TANKS HOWEVER THE FUNDAMENTAL PROBLEM REMAINS AND THE REPLACEMENT TANKS HAVE THE SAME PROBLEM. SOME FOLKS ARE ON THEIR THIRD TANK. I THINK THESE TANKS NEED TO BE RECALLED AND REPLACED WITH A TANK MADE OF A DIFFERENT MATERIAL OR AT LEAST LINED WITH SOME SUBSTANCE TO PREVENT THE CHEMICAL REACTION BETWEEN THE GASOLINE AND THE PLASTIC. *TR

PLASTIC TANK ON MOTORCYCLE EXPANDS TO THE POINT WHERE IGNITION SWITCH IS PUSHED UP AND TANK DOES NOT SIT PROPERLY ON FRAME. *TR

THE FUEL TANK HAS SWOLLEN AND BECOME MISSHAPEN. IT NOW RUBS ON THE FRAME IN NUMEROUS PLACES AND DOES NOT PROPERLY SECURE TO THE FRAME OF THE MOTORCYCLE. *TR