DUCATI Complaints

MY MOTORCYCLE HAS A PLASTIC GAS TANK WHICH HAS BEGUN TO EXPAND. THE OUTSIDE DIMENSIONS OF THE TANK HAVE INCREASED AND IT NOW DOES NOT SIT CORRECTLY IN THE FRAME AND IT PRESSES AGAINST THE IGNITION SWITCH. PREVIOUSLY IT OPENED AND CLOSED WITHOUT PROBLEMS, BUT AT THIS POINT I WAS INSTRUCTED BY THE DEALER NOT TO EVEN TRY TO OPEN IT UNLESS ABSOLUTELY NECESSARY AS IT WOULD BE INCREDIBLY DIFFICULT TO CLOSE. THE RUBBER MOUNTS NO LONGER SIT ON THE FRAME. I HAVE NOT SIGNIFICANTLY MODIFIED MY MOTORCYCLE EXCEPT FOR AN AFTERMARKET EXHAUST AND SOME COSMETIC CHANGES. I HAVE MADE NO MODIFICATIONS TO THE FUEL TANK OR FUEL PUMP. I TOOK THE BIKE TO THE DEALER WHO SUBMITTED A CLAIM TO DUCATI NORTH AMERICA (THE IMPORTER/FACTORY) AND THEY ARE IN THE PROCESS OF REPLACING THE TANK. I AM VERY CONCERNED AS TO THE SAFETY OF THIS MOTORCYCLE NOW. IF THE TANK SWELLS ENOUGH, IT WILL SPLIT OPEN AND I AM CONCERNED THIS WILL HAPPEN WHILE I AM RIDING. MY ISSUE IS WITH A 2007 DUCATI MONSTER 695 WHICH WAS NOT ON THE DROP DOWN MENU FOR THAT YEAR. I SELECTED S2R1000 WHICH IS THE CLOSEST AVAILABLE MODEL TO MINE. *TR

THE VEHICLE I'M REFERRING TO IS A 2008 1098S DUCATI. WHILE IDLING, DRIVING OR WHEN COMING TO A STOP, THE MOTORCYCLE WILL SHUT OFF WHEN THE CLUTCH IS APPLIED. THE PROBLEM HAPPENS RANDOMLY AND REGARDLESS OF WHAT GEAR I AM ON OR THE MOTORCYCLE'S TEMPERATURE. THE PROBLEM BEGAN SHORTLY AFTER DRIVING THE MOTORCYCLE OFF OF THE DEALERSHIPS LOT. I NOTIFIED THE SERVICE DEPARTMENT OF THE PROBLEM DURING THE 300 COURTESY INSPECTION. I'VE SINCE TAKEN THE BIKE TO GET REPAIRED FOR THE SAME ISSUE OVER FIVE SEPARATE OCCASIONS. EACH TIME THE BIKE IS RETURNED UNDER THE PREMISE THAT THE ISSUE HAS BEEN RESOLVED. DURING A TWO WEEK PERIOD I DOCUMENTED THAT THE BIKE SHUT OFF 16 TIMES. DURING ONE OF THE SHUT OFFS, I WAS SPLITTING LANES. THE CARS GOT TOO CLOSE TO ME AND UPON APPLYING THE BRAKES AND THE CLUTCH THE MOTORCYCLE SHUT OFF INCREASING MY CHANCES OF GETTING INTO AN ACCIDENT. DURING THE TIMES THE MOTORCYCLE WAS SENT TO BE REPAIRED, ASIDE FROM THE INSPECTION DONE ONLY THE VOLTAGE REGULATOR AND THE THROTTLE BODIES WERE CHANGED. *TR

MY MOTORCYCLE HAS A PLASTIC GAS TANK THAT HAS BEGUN EXPANDING/SWELLING. THE DIMENSIONS OF THE TANK HAVE INCREASED ENOUGH THAT IT NO LONGER SITS PROPERLY ON THE FRAME RAILS AND CAN SHIFT TO THE LEFT OR RIGHT, CAUSING IT TO RUB AGAINST THE IGNITION AND DAMAGE THE PAINT. ADDITIONALLY, THE TANK HAS SWOLLEN ENOUGH TO PRESSES DIRECTLY AGAINST THE IGNITION SWITCH FROM THE REAR. IT PREVIOUSLY HAD AT LEAST AN INCH CLEARANCE THAT ALLOWED THE TANK TO OPEN AND CLOSE WITHOUT PROBLEMS (IT IS ON A HINGE), BUT NOW IT IS ALMOST IMPOSSIBLE TO ENGAGE THE LATCH, AS IT IS WEDGED AGAINST THE IGNITION MODULE I HAVE NOT SIGNIFICANTLY MODIFIED MY MOTORCYCLE EXCEPT FOR SOME COSMETIC CHANGES. I HAVE MADE NO MODIFICATIONS TO THE FUEL SYSTEM AT ALL, INCLUDING THE FUEL TANK OR FUEL PUMP. I TOOK THE BIKE TO THE DEALER WHO SUBMITTED A CLAIM TO DUCATI NORTH AMERICA (THE IMPORTER/FACTORY). I AM WAITING TO HEAR AS TO WHETHER THE TANK WILL BE REPLACED. EVEN IF IT IS REPLACED, I HAVE NO FAITH THAT THE REPLACEMENT WILL PERFORM ANY BETTER, OR THAT IT WILL BE REPLACED WHEN THIS HAPPENS AGAIN. I'VE BECOME VERY CONCERNED AS TO THE SAFETY OF THIS MOTORCYCLE. IF THE TANK CONTINUES TO SWELL, IT WILL CONTACT THE HANDLEBARS AND IMPINGE ON THE TURNING RADIUS. ADDITIONALLY, I'M CONCERNED THAT THE TANK WILL REACH A POINT OF CATASTROPHIC FAILURE, CAUSING IT TO BURST DURING USE, RESULTING IN A POTENTIALLY SERIOUS SITUATION. *TR

I PURCHASED MY 2007 DUCATI MONSTER S4RS MOTORCYCLE NEW, TAKING DELIVERING IN APRIL, 2007. OVER THE PAST YEAR, I HAVE ENCOUNTERED INCREASING DIFFICULTY IN RELEASING AND REFASTENING THE LATCH THAT HOLDS THE FUEL TANK IN PLACE ON THE MOTORCYCLE. UPON CLOSER EXAMINATION, I DISCOVERED THAT THE FUEL TANK HAS EXPANDED, AND THE TANK NO LONGER FITS PROPERLY ON THE MOTORCYCLE FRAME. THE IGNITION SWITCH ASSEMBLY IS NOW INTERFERING WITH THE FUEL TANK, RUBBING AGAINST IT AS THE MOTORCYCLE IS OPERATED, AND THE PAINT HAS BEEN ABRADED OFF THE TANK, AND NOW THE IGNITION SWITCH ASSEMBLY IS WORKING ITS WAY THROUGH THE PLASTIC OF THE FUEL TANK ITSELF. I HAVE TAKEN THE MOTORCYCLE TO MY LOCAL FRANCHISED DUCATI DEALER FOR AN INSPECTION AND WARRANTY CLAIM AGAINST DUCATI, AND AM WAITING TO HEAR BACK FROM THEM REGARDING DUCATI'S RESPONSE TO THE ISSUE. *TR

THE PLASTIC FUEL TANK ON MY 2005 DUCATI S2R 800 IS SWELLING/DEFORMING. THE SWELLING IS CAUSING COSMETIC AND STRUCTURAL PROBLEMS WITH THE FUEL TANK. COSMETICALLY, THERE ARE RIPPLES AND BULGES ALL OVER THE TANK. STRUCTURALLY, THE TANK HAS SWOLLEN SO MUCH THAT THE HANDLEBARS HIT THE TANK AND STEERING IS LIMITED. THE TANK HAS ALSO SWOLLEN SO MUCH THAT THE TANK SUPPORT PADS ON THE UNDERSIDE OF THE TANK BARELY MAKE CONTACT WITH THE FRAME OF THE MOTORCYCLE. ADDITIONALLY, THE TANK HAS SWOLLEN AROUND THE IGNITION AREA SUCH THAT THE IGNITION FASCIA IS RUBBING A HOLE THROUGH THE TANK ITSELF. FINALLY, THE FRONT TANK LATCH IS ALMOST IMPOSSIBLE TO RELEASE AND OR RE-LATCH DUE TO THE SWELLING. *TR

MY MOTORCYCLE HAS A PLASTIC GAS TANK WHICH HAS BEGUN TO EXPAND. THE OUTSIDE DIMENSIONS OF THE TANK HAVE INCREASED AND IT NOW DOES NOT SIT CORRECTLY IN THE FRAME, THE HANDLEBARS HIT IT ON TURNING, AND IT PRESSES AGAINST THE IGNITION SWITCH. PREVIOUSLY IT OPENED AND CLOSED WITHOUT PROBLEMS, NOW I HAVE TO WEDGE IT AGAINST THE IGNITION SWITCH TO CLOSE IT. THE RUBBER MOUNTS NO LONGER SIT ON THE FRAME. I HAVE NOT SIGNIFICANTLY MODIFIED MY MOTORCYCLE EXCEPT FOR AN AFTERMARKET EXHAUST AND SOME COSMETIC CHANGES. I HAVE MADE NO MODIFICATIONS TO THE FUEL TANK OR FUEL PUMP. I TOOK THE BIKE TO THE DEALER WHO SUBMITTED A CLAIM TO DUCATI NORTH AMERICA (THE IMPORTER/FACTORY) AND THEY REFUSED TO REPLACE THE TANK. I WAS NOT GIVEN A REASON. I AM VERY CONCERNED AS TO THE SAFETY OF THIS MOTORCYCLE NOW. THE TANK'S SWELLING HAS MADE IT SO THE HANDLEBARS DO NOT TURN CORRECTLY. IF THE TANK SWELLS ENOUGH, IT WILL SPLIT OPEN AND I AM CONCERNED THIS WILL HAPPEN WHILE I AM RIDING. *TR

DUCATI MOTORCYCLE GAS TANK. THE BASIC SHAPE AND FORM OF THE TANK IS DEFORMING AND BULGING. UNEVEN BUMPS APPEARING ON THE SURFACE. *TR

DROVE MOTORCYCLE ON HIGHWAYS IN NORMAL MANNER. ENGINE CASE CRACKED WHILE DRIVING CAUSING FRAME TO FLLEX. CONTINUED OPERATION OF VEHICLE IS UNSAFE. A SHORT CHECK OF INTERNET SITES SHOWS THIS TO BE COMMON OCCURRENCE WITH ANY LENGTHY USE OF VEHICLE. MOST DUCATI RIDERS DO NOT PUT ON VERY MANY MILES. DUCATI UPDATED/FIXED THIS IN 2001 MODEL ST2. MINE IS UNSAFE AND BROKEN. *TR

THE GAS TANK HAS STARTED TO DEFORM AND DOES NOT MOUNT PROPERLY TO THE MOTORCYCLE. THIS IS THE SECOND TIME THAT THIS HAS OCCURRED AND WAS REPLACED AT NO COST BY THE DUCATI DEALER. THIS SECOND TANK THE DEALER IS GIVING ME A BIT OF HESITATION AND WANTS TO SHIM THE TANK. I BELIEVE SHIMMING WILL NOT STOP THE TANK FROM SPREADING AND WILL EVENTUALLY BE A BIGGER PROBLEM. *TR

FUEL TANK IS EXPANDING , CAUSING MOUNTING POINTS TO BE MISALIGNED WITH MOTORCYCLE FRAME. IF EXPANSION CONTINUES, I AM CONCERNED STEERING MOVEMENT WILL BE RESTRICTED, AND THAT THE TANK MAY DEFORM TO THE POINT THAT IT LEAKS, POSING A FIRE HAZARD. THIS MOTORCYCLE WAS ORIGINALLY DELIVERED AUGUST 4TH, 2007. I SHOWED THE DEALER THE PROBLEM, AND THEY ACKNOWLEDGED IT EXISTED, BUT STATED "DUCATI DOESN'T RECOGNIZE THE PROBLEM". THE MOTORCYCLE MODEL IS A 2007 DUCATI MONSTER S2R800; I SELECTED S2R1000 IN THE FOLLOWING WINDOW BECAUSE IT MOST CLOSELY RESEMBLES MY MOTORCYCLE. *TR