EAGLE Complaints

THERE IS A RECALL FOR THE IGNITION SYSTEM, BUT THIS VEHICLE IS NOT INCLUDED. IGNITION SYSTEM QUITS ON THIS VEHICLE, JUST LIKE DESCRIBED IN THE RECALL. DEALR HAS BEEN CONTACTED. *AK

WHILE DRIVING VEHICLE OVERHEATED AND CONSTANT BLOWING HEAT OUT OF VENTS WHERE WATER PUMP HAD BEEN REPLACED FOUR TIMES, AND ENGINE THREE TIMES.*AK

THE BATTERY ONLY LAST 1 YEAR. THE COMPUTER GETS WET INSIDE SOMEHOW AND SHORTS OUT, THIS IS VERY COMMON ON THESE CARS. I HAVE SPOKEN TO A FEW OTHERS AND THEY HAVE THE SAME PROBLEM. THERE IS A SEAL OR SOMETHING THAT IS NOT I PLACE.

SINCE I PURCHASED THE CAR IN 1994, I HAVE HAD PERSISTENT PROBLEMS WITH THE ALIGNMENT. I TOOK IT BACK TO THE DEALER ABOUT A WEEK LATER AND TOLD THEM THAT THE STEERING WHEEL WAS OFF CENTER. THEY TOLD ME THAT WAS NORMAL FOR THAT CAR. I HAVE HAD SEVERAL ALIGNMENTS DONE, ROTATED TIRES, IT SEEMS THAT THE CAR CANNOT HOLD AN ALIGNMENT AT ALL. THE DEALER CHANGED TWO TIRES ONE YEAR FOR ME BECAUSE THE TIRES ON THE CAR WERE DAMAGED SO BADLY. THIS WAS SEVERAL YEARS AGO, HOWEVER, THE PROBLEM STILL PERSISTS.

WHILE DRIVING WOULD SMELL STRONG FUEL ODOR. THEN, WHEN STOPPING FOUND OUT THAT FUEL HAD BEEN LEAKING UNTIL EMPTYING HALF OF FUEL TANK. TOOK VEHICLE TO DEALER, AND TECHNICIAN SAID THATTHE CAUSE WAS A RUBBER FUEL LINE THAT BUSTED. *AK

CLEAR COAT PAINT PEELING OFF, NOISY RATELING SOUND FROM ENGINE WHEN COLD, FOG LIGHT SWITCH REPLACED 4 TIMES UNSUCCEFULLY

MY CAR ENGINE WAS BLOWN AT 48,600 MILES DUE TO A VALVE COMING APART AND A PISTON GOING THROUGH THE ENGINE. THE MOST IRONIC PART OF THIS IS THAT IT HAPPENED 7 DAYS AFTER THE EXPIRATION OF MY 7 YEAR 70,000 MILE EXTENDED WARRANTY THAT I PURCHASED WHEN I BOUGHT THE CAR. AS YOU CAN SEE THE MILAGE WAS SIGNIFICANTLY UNDER THE MILEAGE THRESHOLD BY MORE THAN 30%. I HAVE CONTACTED CHYSLER AND MY DEALER. CHRYSLER CAME BACK WITH AN OFFER OF $6,000 TO REPAIR MY ENGINE OF WHICH THEY WOULD PAY HALF. SOUNDS LIKE A GREAT DEAL, HUH? NOT REALLY WHEN THE BOOK VALUE ON THE CAR IS $3,000. I CONTINUED TO TRY TO GET CHRYSLER TO COVER THE COSTS (WHICH I BELIEVE ARE AT RETAIL PRICES) BASED ON GOODWILL AND TO STAND BY THEIR PRODUCTS. TO NO AVAIL CHYRSLER WOULD NOT BUDGE. MY DEALER HAS OFFERED TO PAY HALF OF MY SHARE OR $1,500. I AM GRATEFUL THAT MY DEALER HAS OFFERED ME SOMETHING MORE REASONABLE. I AM PLANNING ON WRITING TO CHRYSLER TO EXPRESS MY DISSATISFACTION WITH THEIR PRODUCTS AND THEIR CONSUMER GOOD WILL. I HAVE OBTAINED SOME GOOD INFORMATION FROM YOUR SITE TO INCLUDE IN MY LETTER. I CERTAINLY WILL NEVER BUY A CHRYSLER PRODUCT AGAIN

VERY STRONG (SUFFOCATING) COOLANT SMELL IN PASSENGER COMPARTMENT WHEN HEATER AND/OR BLOWER IS ENGAGED. WHEN CONTACTED THE MANUFACTURER ABOUT RECALL #607 (IN 1994) FOR VEHICLES MANUFACTURED BETWEEN 7/87 THRU 6/92 (MY VEHICLE MANUFACTURED 10/88) FOR 1989 EAGLE PREMIERS, THEY SAID IT DID NOT INCLUDE MY VEHICLE. THE CUSTOMER REPRESENTATIVE COULD NOT GIVE ME A REASON WHEN I TOLD HER THIS WAS THE EXACT PROBLEM AND WHY MY VEHICLE WAS NOT INCLUDED. IT SEEMS TO BE VERY CONVENIENT JUST TO SAY THAT VEHICLE IS NOT PART OF THE RECALL. YET, RECALL #747 , FOR 1 1989 EAGLE PREMIER, MANUFACTURED BETWEEN 7/88 THRU 7/91, DID INCLUDE MY VEHICLE. I NEED SOME ANSWERS. THIS VEHICLE IS NO GOOD TO ME IN THE COLD WEATHER, I NEED HEAT AND DEFROST. THANK YOU FOR YOUR TIME AND I AM ANTICIPATING AN ANSWER.

CHRYSLER CORP. WILL NOT COVER THE REPAIRS TO MY VEHICLE UNDER MFG CAMPAIGN #728 (NHTSA CAMPAIGN #97V073002). CHRYSLER CLAIMS MY VEHICLE WAS NOT INCLUDED AS PART OF THE RECALL. WE'VE PULLED THE DEFECTIVE GUIDE RAIL OUT OF THE VEHICLE AND THE CABLE DID DROP OUT OF THE CHAMBER RESULTING IN THE SHOULDER BELT ANCHORAGE BECOMING STUCK. I AM VERY UNSATISFIED WITH THE WAY IN WHICH CHRYSLER HAS HANDLED MY COMPLAINTS AS I FEEL THIS IS NOT A MINOR MECHANICAL DEFECT BUT A MAJOR SAFETY DEFECT IN THE VEHICLE.

THE ORIGINAL TRANSMISSION WAS REPLACED AFTER MUCH HASSLING W/DEALER, THE REPLACED TRANSMISSION IS SLIPPING VERY BADLY. THE TRANSMISSIONS WERE NOT ABUSED IN ANY WAY.