FIAT Complaints

EVERY SINCE I PURCHASED MY 2016 FIAT 500X EASY AWD IN 2017, I'VE HAD ISSUES WITH MY HATCH LATCHING MECHANISM. I'LL BE DRIVING ALONG AND IT WILL OPEN ON IT'S OWN, WHICH IS DISCONCERTING ESP WHEN I HAVE STOWED SOMETHING AND THIS HAPPENS ON A FWY, MAJOR SAFETY CONCERN FOR THOSE DRIVING BEHIND ME! DEALER COULD FIND NOTHING WRONG, THOUGH NUMEROUS COMPLAINTS CONTINUE TO BE LOGGED ABOUT IT. THEN EARLIER THIS YEAR, I WENT TO OPEN THE HATCH AND THE RUBBER PUSH-BUTTON FELL OUT. I WAS ABLE TO GET IT BACK IN THERE BUT THAT ONLY TOOK A PASSENGER SLAMMING THE HATCH SHUT FOR ALL OF THE PARTS TO FALL OUT IN TO THE STREET. NOW IT WILL NOT OPEN FROM THE OUTSIDE NOR THE INSIDE. CALLED DEALER WHO REFUSED TO GIVE ME A BALL-PARK PRICE BUT DID SAY WHEN I DO BRING IT IN, I'LL BE CHARGED A $165 DIAGNOSTIC FEE WHETHER I HAVE IT WORKED ON OR NOT AND THAT FEE DOESN'T EVEN GO TOWARDS THE ACTUAL REPAIR/REPLACEMENT/LABOR COSTS. SERIOUSLY? I HAVE TO PAY THEM $165 JUST TO DIAGNOSE WHAT WE BOTH ALREADY KNOW WHAT IT NEEDS, BUT WOULD TAKE THEM ALL OF 5 MIN TO CONFIRM & THEN TAKES 5 DAYS FOR THE PART TO COME WHICH I'LL BE KEPT IN THE DARK FOR THAT COST UNTIL HE HANDS ME THE BILL? SINCE WHEN DO SERVICE TECHS GET PAID THE FULL HOUR FOR 5 MIN OF LOOKING - NOT DOING ANYTHING AND THEN NOT EVEN APPLY IT TOWARDS THE ACTUAL DOING?! IS THIS LEGAL?! THEY SHOULD NAME THE FEE MORE APPROPRIATELY THEN, THE JUST BECAUSE WE CAN FEE. I'VE BETTER TITLES FOR THIS PRICE GOUGING, BUT WILL REFRAIN SO THAT THIS COMPLAINT MIGHT DRIVE A RECALL FOR THIS FAULTY HATCH LATCH MECHANISIM.

RECEIVED (2) RECALL NOTICES SO FAR ON MY 2016 500X EASY AWD, 1) FOR POWERTRAIN - CAR SHIFTS TO NEUTRAL UNEXPECTEDLY (WHICH MINE WAS DOING AT THE TIME) AND 2ND FOR ENGINE COOLING FAN MODULE (V54 - SERVICE ENGINE LIGHT APPEARS AND DRIVE MODE UNAVAILABLE) THIS I WAS NOT HAVING AN ISSUE WITH AT THAT TIME. BOTH TIMES, THE DEALER SAID MY CAR WAS NOT PART OF RECALL. 1ST RESOLVED DUE TO HIGH OIL CONSUMPTION, SO HAVE TO ADD A QRT OF OIL EVERY 2 WKS. UPDATED RECALL WAS SENT OUT ON OCT 2019 FOR ENGINE COOLING FAN, WHICH MY MAKE AND MODEL IS NOW INCLUDED. I NEVER RECVD THIS NOTICE BECAUSE DEALER REMOVED ME FROM THE DEALERCONNECT CLAIM GLOBAL RECALL SYSTEMS (GRS) AND VEHICLE INFORMATION SYSTEM (VIP) WHEN I CALLED 1ST TIME AS NOT APPLICABLE. MY CARS SERVICE ENGINE LIGHT CAME ON AUG 10, 2020 AND DRIVE MODE UNAVAILABLE ALERT, THROWING CODE P0481, INTENSE HEAT WAS COMING FROM ENGINE THOUGH TEMP GAUGE AT NORMAL LEVELS. I JUST HAPPENED TO FIND THE RECALL ONLINE WHILE TRYING TO FIND WHAT CODE MEANT. CALLED THE FIAT CHRYSLER AUTOMOBILE (FCA) RECALL ASSISTANCE CENTER THIS TIME INSTEAD OF DEALER AND THEY LOOKED UP MY VIN AND FOUND IT IS ONE THAT IS AFFECTED AND SCHEDULED THE APPT FOR ME WITH MY LOCAL DEALERSHIP. MY CONCERN IS THAT THE DEALER INSTRUCTION ON THE RECALL SPECIFICALLY SHOWS WHICH FAN MODULES HAVE BEEN AFFECTED (BU /FB MODULES ONLY) & WHAT TO LOOK FOR YET THE DEALER NEVER BOTHERED THE FIRST TIME, JUST DENIED ME OVER THE PHONE. WHO KNOWS WHAT KIND OF DAMAGE IT'S CAUSED AFTER ALL THIS TIME AND ALL THEY HAD TO DO WAS POP THE HOOD AND CHECK IF FAN MODULE HAS A PLASTIC HEAT SHIELD OR A METAL HEAT SHIELD WITH METAL TOP HAT IN CENTER OF MOTOR INSTEAD OF A PLASTIC CIRCLE IN CENTER OF MOTOR. THIS WOULD HAVE PREVENTED WHERE I AM NOW, UNABLE TO WORK (I AM A RIDESHARE DRIVER), LOSING MONEY AFTER AN ALREADY COSTLY PANDEMIC. NHTSA SITE DOESN'T SHOW THIS RECALL YET WITH VIN IN SYSTEM?

LIKE EVERYONE ELSE ON HERE MY CAR HAS MULTIPLE ISSUES. CAR SHIFTS HARD FROM FIRST TO SECOND GEAR. FUEL CAR PROPULSION SEEMS OFF, DRIVERS SIDE DOOR HANDLE BROKE, DAY TIME RUNNING LIGHTS DON'T WORK, TOUCH SCREEN ON DISPLAY QUIT WORKING, CAR DOESN'T ALERT ME OF LOW OIL LEVEL, IT HAS SHUT OFF BUT I'M PRETTY SURE IT'S A SAFETY FEATURE WHEN YOUR OIL IS TO LOW SO YOU DONT BLOW YOUR CAR UP, CAR USES WAAAYYY TO MUCH OIL, GAS MILEAGE ISN'T THAT GREAT, BRAKES WERE REPLACED EVER SINCE A LOT OF TIMES MY CAR WILL SCREECH WHEN I GO TO APPLY THE BRAKES, OH AND BATTERY IS BAD LITERALLY JUST REPLACED IT HAD CORROSION AND ACID LEAKING OUT. I REALLY WANTED TO LOVE THIS CAR BUT IT'S BEEN KIND OF A DISAPPOINTMENT. I AM THE SECOND OWNER, I BOUGHT IT IN 2018 WITH ABOUT 45K MILES AND IT JUST HIT 100K A CAR FOUR YEARS OLD SHOULD NOT HAVE THIS MANY PROBLEMS IT'S REALLY UNACCEPTABLE. ITS JUST MY EVERY DAY DRIVER I MAINTENANCE IT REGULARLY AND THE MILES ARE MOSTLY HIGHWAY MILES. ALL OF THIS JUST WITHIN 2 YEARS AND 50K MILES PRETTY UNBELIEVABLE. I AM TAKING IT TO A FIAT DEALERSHIP THIS WEEK TO SEE IF THEY CAN FIX SOME OF THESE ISSUES

THIS CAR IS A LEMON AND THE DEALERSHIP IS FULLY AWARE. SINCE THE BEGINNING, THE CAR WILL RANDOMLY SAY DRIVE MODE UNAVAILABLE, EVEN WHILE IN OPERATION. IT GOES INTO NEUTRAL WITHOUT SHIFTING AND ALWAYS HAS. THE TRANSMISSION MESSES UP IF I SWITCH INTO SPORT FROM AUTO ON THE HIGHWAY AND IT ALWAYS HAS. THE STEERING WHEEL FELL APART ON MY WAY HOME FROM WORK AND I HAD TO CALL THE DEALERSHIP, IT HAS STARTED FALLING APART AGAIN. THE DASHBOARD STARTED COMING APART AND THAT HAD TO BE REPAIRED. THE TRUNK LOCKS WHEN IT FEELS LIKE IT, AND ALWAYS HAS. I WILL CLOSE IT AND IT WILL IMMEDIATELY UNLOCK. THIS PREVENTS ME FROM LOCKING THE CAR AND I DON'T KNOW IF IT'LL FLY OPEN IF I TRY TO DRIVE IT. I HAVE TO WAIT FOR IT TO LOCK. THIS CAN LITERALLY TAKE HOURS! 2 WEEKS AGO, MY CAR ACTUALLY STARTED BY ITSELF AT 10:30 PM. I HEARD A CAR ALARM AND ASSUMED IT WAS A NEIGHBOR'S CAR. IT WAS MINE. MY KEYS WERE DOWNSTAIRS IN MY PURSE. I WAS UPSTAIRS BINGING LAW AND ORDER SVU. I COULDN'T GET THE CAR TO SHUT OFF. IT WAS RAINING AND DARK AND I LIVE ALONE AND I DON'T KNOW MY NEIGHBORS. LUCKILY SOMEONE CAME TO HELP ME ANYWAY. THE ALARM AND RADIO WE'RE BOTH BLARING NONSTOP. THE FUSE FOR THE FUEL HAD TO BE PULLED, TO SHUT IT OFF. THIS HAPPENED FOR TWO DAYS IN A ROW. NOW IT WON'T START. THE BATTERY IS FINE, THE RADIO AND LIGHTS AND DASH LIGHTS COME ON. EVERY POSSIBLE MECHANICAL FAILURE CODE IS SHOWING UP, ABS SYSTEM, KEYLESS ENTRY, POWER STEERING, REMOTE START, AIRBAGS, CHECK ENGINE ETC ARE ALL SHOWING AS DEFECTIVE. THIS CAR IS A LEMON. POMOCO JEEP CHRYSLER IN NN, VA, KNOWS IT'S A PIECE OF CRAP. INSTEAD OF LABELING AT WHAT IT IS, THEY EXPECT ME TO BRING IT IN CONSTANTLY AND CONSTANTLY BE WITHOUT TRANSPORTATION. IF I DIDN'T NEED A CAR, I WOULD NOT HAVE PURCHASED ONE. I WOULD LIKE A CERTIFIED MECHANIC, INDEPENDENT OF CHRYSLER AND IT'S DEALERSHIPS, TO FULLY EXAMINE AND DIAGNOSE THE ISSUES WITH MY CAR.

WE HAD SEVERAL INSTANCES WERE THE CAR BUCKS WHEN TRANSMISSION SHIFTS. WAS TAKEN TO DEALER AND UPDATES WERE MADE AND HAD NO ISSUES UNTIL AGAIN IT HAS STARTED AGAIN. NOT ALL THE TIME BUT EVERY ONCE IN A WHILE. AT SUNSET NOW BUT UNABLE TO DUPLICATE PROBLEM. THIS IS NOT THE FIRST ISSUE WE HAVE HAD. FIRST IT WAS THE FUEL TANK

DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE

I OWN A 2016 FIAT 500X, UNSURE OF THE MODEL BECAUSE I WAS TOLD I WAS PURCHASING A TREKKING BUT PAPERWORK STATES LOUNGE 2. THE VIN NUMBER HAS BROUGHT UP THE DIFFERENT TWO MODELS DEPENDING ON WHAT VIN SEARCH YOU USE. ONE ISSUE WITH THE VEHICLE, ARE THE EXTERIOR LIGHTS. AT THE CURRENT TIME, IT HAS A BLINKER, REAR TAILLIGHT AND A BRAKE LIGHT OUT. AND WHEN ONE LIGHT GOES OUT, USUALLY 2-3 OTHER LIGHTS FOLLOW. THIS WILL BE THE 3RD TIME IT'S GOING IN FOR REPAIRS FOR THAT ELECTRICAL ISSUE. IT IS ALSO CONSUMING TOO MUCH OIL. YESTERDAY AFTER I FINALLY GOT IT STARTED, SEVERAL LIGHTS APPEARED ON THE DASHBOARD, PARK BRAKE FAILURE LIGHT, TRANSMISSION MALFUNCTION INDICATOR LIGHT AND THE ESC LIGHT. WHEN I PUT IT IN DRIVE MODE, A LIGHT WARNING ME THE DRIVE MODE WAS UNAVAILABLE. THE VEHICLE IDLES ROUGH. ONCE I STOPPED AT A STOP SIGN AND THE VEHICLE JUMPED INTO NEUTRAL. THE BACKUP CAMERA HAS STAYED ON BEFORE WHILE DRIVING DOWN THE ROAD. ALSO 2 DOOR HANDLES HAVE HAD TO BE REPLACED AND THE DRIVERS SIDE KNOB THAT HAS ALREADY BEEN REPLACED ONCE, SEEMS TO BE STICKING LIKE THE ONE BEFORE IT THAT COMPLETELY BROKE OFF.

FIRST OF ALL WHILE DRIVING AROUND TOWN MY CLUTCH STARTED FEELING LOOSE, 2 DAYS LATER CHANGING GEARS GETTING HARDER. I WAS TOLD BY A SHOP THAT I NEED TO REPLACE CLUTCH ASSEMBLY, CLUTCH, & CLUTCH PLATE. I THOUGHT THIS WAS ALL TAKEN CARE OF WITB THE RECALL?

I WAS DRIVING STRAIGHT AT 75MPH ON THE HIGHWAY IN TUCSON, ARIZONA. SUDDENLY THE CAR BEGAN TO SPEED UP AND SLOW DOWN. THE DASH DISPLAYED (! MANUAL UNAVAILABLE) THE CAR BEGAN TO JUMP FROM PARK, NEUTRAL, D2 AND D6 UNTIL THE CAR CAME TO A COMPLETE STOP. IT TOOK THREE OF US TO PUSH THE CAR OFF THE FREEWAY. PRIOR TO THIS I HAVE NOTICED THAT OVER THE PAST MONTH WHEN I PRESS ON THE GAS PEDAL THE CAR DOES NOT MOVE. THEN IT SUDDENLY STARTS GOING. I AM VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS WITH REGARDS TO MY CAR.

HAD RECALL REPAIRED HOWEVER, STILL LAGGING AND NOT WANTING TO CHANGE GEARS OR ACCELERATE.