FLAGSTAFF Complaints

Tire Size ST225/75R12 While returning from a camping trip, the passenger-side rear tire on the dual-axle camper blew apart when I was southbound on [XXX] in Vermont. The tire had only been on the camper for about 18 months and had less than 1500 miles on it. The tire shredded right in the middle of the tread, and the belt cord completely came apart and blew out. 10 months later, the same thing occurred with the passenger-side rear tire on a state road in Massachusetts. The same damage occurred with the belt and cords internally disintegrating and blowing the tire out. The first incident in Vermont was [XXX]. The second incident was [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WE HAD NOTE A BIG CUT IN THE VINYL FLOOR. SO WE DECIDED TO REMOVED FOR REPAIR, BECAUSE IT'S NOT COVER BY THE GARANTY, BUT THE DEALER SAID THAT THERE'S A LOT OF PROBLEM THIS YEAR WITH THE FLOOR. (SO THERE'S CLEARLY A PROBLEM WITH THE FLOOR) THEN WE REALIZED THAT THE WHOLE FRONT FLOOR WAS BLACK. WE LOOK AT THE ROOF AND THERE IS SOFT, THERE'S BEEN A MAJOR INFILTRATION OR LEAK OF WATER, BUT IT'S NOT APPARENT IN THE INTERIOR, THAT MAKE A BUMP IN THE FIBERGLASS IN THE EXTERIOR. THE SELLER TOLD US THAT'S ALWAYS THE SAME PROBLEM WITH THE TOP FRONT JOINT. WE HAVE FOUND SEVERAL OTHER CASES LIKE OURS FOR THE SAME PRODUCT AND THE SAME PROBLEM. WE ARE SURE THAT IT'S A MAUFACTURING DEFECT, AND WE WANT TO DO SOMETHING BECAUSE IT CAUSES A TOTAL LOSS OF THE VEHICLE. IT COST 9 500$ IF THE DEALER REPAIR. WE THINK THAT IT'S A MAJOR PROBLEM AND THAT CAN CAUSE ACCIDENT IF THE CUSTUMER DON'T REALIZE THAT THERE'S WATER INFILTRATION AND THE VR DETERIORATES TO THE POINT OF REACHING THE STRUCTURE. *TR