FLEETWOOD Complaints

TL* THE CONTACT OWNS A 2005 FLEETWOOD BOUNDER RV. THE CONTACT STATED WAS DRIVING AT APPROXIMATELY 50 MPH, WHEN HE DEPRESSED THE BRAKES IN AN ATTEMPT TO TURN BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT UTILIZED THE EMERGENCY BRAKES AND PUMPED THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. THE MANUFACTURER ADVISED THE CONTACT TO ALLOW THE BRAKES TO COOL BEFORE PROCEEDING. ONCE THE BRAKES WERE COOL, THE CONTACT DROVE TO AN AUTHORIZED DEALER. THE MECHANIC ADVISED THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V198000 (SERVICE BRAKES, AIR) HOWEVER THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THE PARTS WERE STILL IN PRODUCTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 7,000.

THE DOMETIC REFRIGERATOR IN OUR 2004 TIOGA CLASS C RV STOPPED WORKING WITH NO WARNING WHILE IT WAS PARKED ON A LEVEL SURFACE. WHEN THE COVER WAS OPENED FOR MAINTENANCE WE DISCOVERED A YELLOWISH DEPOSIT AND EVIDENCE OF LEAKAGE FROM THE BOILER TUBE. WE WERE INFORMED THAT THIS MODEL WAS SUBJECT TO A RECALL DUE TO NUMEROUS REPORTS OF FATIGUE CRACKS AND BAD WELDS IN THE BOILER TUBE OF THE COOLING UNIT. WE WERE NEVER NOTIFIED ABOUT THIS DEFECT AT ANY TIME. AS INSTRUCTED ON THE DOMETIC WEBSITE, WE BROUGHT THE RV TO CAMPING WORLD SERVICE CENTER, WHICH IS CERTIFIED TO REPAIR THIS PROBLEM. WE WERE TOLD THAT ALL DOMETIC WILL DO IS PROVIDE A METAL SHIELD TO PREVENT FIRES CAUSED BY THIS INTERNAL DEFECT. THEY WILL DO NOTHING TO REPAIR THE DAMAGE TO OUR REFRIGERATOR THAT WAS A DIRECT RESULT OF THIS MANUFACTURING DEFECT. ADDING A $40 HEAT SHIELD TO A NOW NON-WORKING REFRIGERATOR IS USELESS AND DOES NOTHING TO REPLACE OUR CANCELLED VACATION PLANS. AS MOST OF OUR CAMPING TRIPS ARE DRY CAMPING (NO ELECTRICAL HOOKUPS), WE RELY ON LP GAS TO RUN THE REFRIGERATOR AND ARE CONCERNED THAT OUR FAMILY WAS PLACED IN SERIOUS DANGER OF FIRE WITH NO ATTEMPTS BY THE MANUFACTURER TO NOTIFY US SO THAT WE COULD HAVE HAD IT REPAIRED BEFORE IT DAMAGED THE ENTIRE COOLING SYSTEM. UPDATED IVOQ 08/19/10*JB *TR

TL*THE CONTACT OWNS 2003 FLEETWOOD SOUTHWIND MOTORHOME ON A WORK HORSE CHASSIS. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED THEY FAILED. THE CONTACT PULLED OVER AND INSPECTED THE BRAKES AND THEN CONTINUED TO DRIVE. WHEN THE CONTACT REACHED HIS DESTINATION HE NOTICED THAT THE BRAKES WERE EXTREMELY HOT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE BRAKES AND CALIPERS AND STATED THAT THE REPLACEMENT BRAKES WERE ON BACK ORDER. THE CONTACT PURCHASED AFTER MARKET BRAKES TO REPLACE THE CURRENT BRAKES ON THE VEHICLE. AFTER REPLACING THE BRAKES AND CALIPERS THE CALIPERS BEGAN TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS REFERRED BY THE MANUFACTURER. THE DEALER REPLACED THE ROTORS, CALIPERS, AND THE BRAKE PADS. THE FAILURE HAD NOT RECURRED. THE CONTACT STATED THAT WORKHORSE DID COMPENSATE HIM FOR THE REPAIRS. THE FAILURE MILEAGE WAS 26,000.

TL*THE CONTACT OWNS A 1997 FLEETWOOD BOUNDER. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 97V178000, EQUIPMENT:MECHANICAL:JACKS. THE VEHICLE WAS PURCHASED USED IN 2000 AND THE CONTACT STATED THAT THE RECALL WORK WAS PERFORMED. WHILE INSPECTING HE FOUND SEVERAL CRACKED HOSES AND FLUID LEAKING FROM THE ENGINE. HE CALLED THE MANUFACTURER AND THEY WOULD NOT ASSUME LIABILITY FOR THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 18,500.

TL*THE CONTACT OWNS A 2004 FLEETWOOD TERRY TRAILER. WHILE DRIVING 55 MPH THE FIRE ALARMS IN THE TRAILER WERE ACTIVATED. AFTER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS RUBBING AGAINST THE TIRE WHEEL WELL CAUSING SMOKE TO ACCUMULATE. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 FLEETWOOD BOUNDER WITH A WORKHORSE CHASSIS. THE CONTACT STATED WHILE DRIVING AT 40 MPH WITH THE RV ATTACHED TO HIS VEHICLE, THERE WAS A BURNING ODOR IN THE VEHICLE. THE CONTACT FOUND THAT THE ODOR WAS COMING FROM THE REAR OF THE VEHICLE AND DISCONNECTED THE VEHICLE FROM THE RV. HE THEN STARTED THE RV AND NOTICED THAT THE BRAKE PEDAL HAD FELL INTO THE FLOORBOARD. THE ABS WARNING LIGHT WAS ALSO ILLUMINATED. CAME ON AND HE CALLED WORKHORSE. THE MANUFACTURER ADVISED TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE REAR BRAKES AND ALSO OTHER UNKNOWN REPAIRS. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 09V198000 (SERVICE BRAKES, AIR) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL REPAIRS WOULD NOT BE PERFORMED UNTIL HALF OF THE PARTS NEEDED TO MAKE REPAIRS WERE AVAILABLE. THE CONTACT STATED HE RECEIVED TWO ADDITIONAL RECALL LETTERS FROM THE MANUFACTURER BUT THE PARTS WERE NOT READILY AVAILABLE AND THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED TIME OF AVAILABILITY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,831 AND THE CURRENT MILEAGE WAS 15,931.

NORCOLD REFRIGERATOR CAUSED 2005 FLEETWOOD DIESEL BOUNDER TO BE DESTROYED BY FIRE. THE REFRIGERATOR WAS NOT INCLUDED IN EARLIER NORCOLD RECALLS. *TR

MY HUSBAND SAW YELLOW STUFF COMING FROM OUR MOTORHOME REFRIGERATOR. I WENT ONLINE TO SEE IF WE COULD FIND OUT WHAT THIS COULD BE AND WE CAME ACROSS THE RECALL ON DOMETIC REFRIGERATORS. I CONTACTED THE COMPANY AND INFORMED THEM OUR REFER WAS ONE OF THE MODELS UNDER RECALL.SHE TOLD ME INDEED WE WERE PART OF THE RECALL AND SHE TOOK INFORMATION FROM ME. THEN I WAS TOLD SHE WOULD SEND A RECALL OUT TO US SO WE COULD CALL A LOCAL REPAIR COMPANY. AFTER SHE FOUND OUT DUE TO THE RELEASE OF THE YELLOW STUFF THAT THE REFRIG WAS NO LONGER WORKING SHE TOLD ME WE WOULD HAVE TO FIRST GET THE REFRIG FIXED AND THEN THEY WOULD REPAIR THE RECALLED PART? WHAT THE HECK, THE RECALLED PART IS WHAT BROKE IT IN THE FIRST PLACE, AS IT STATES IN THERE RECALL. I WAS INFORMED THAT SINCE WE WERE THE SECOND OWNER WE WERE OUT OF WARRANTY AND THEY WOULD NOT HONOR THE RECALL. I EXPLAINED TO THEM WE DIDN'T EVEN RECEIVE THE RECALL INFORMATION AND NOW WE ARE STUCK WITH A REFRIG THAT HAS YELLOW STUFF COMING OUT AND IT DOESN'T WORK. THEY TOLD US TOO BAD? CAN YOU PLEASE HELP US WE NEED TO KNOW WHAT TO DO NEXT. *TR

CALIPER/BRAKE LOCK UP AND EXCESSIVE HEAT/BURNING/SMOKING (ABS SENSORS BURNED OUT DUE TO HEAT). MANUFACTURER (WORKHORSE) HAS APARENTLY KNOWN ABOUT IT FOR YEARS, DELAYING REMEDY PARTS, AND REFUSED TO COMPLETE "TEMPORARY" FIX ON ALL 4 WHEELS AFTER A BREAKDOWN ON AFFECTED VEHICLE. THIS CAUSES MULTIPLE BREAKDOWNS AND POTENTIALLY DANGEROUS SITUATIONS TO BOTH OCCUPANTS AND OTHERS AROUND. WE WERE "AUTHORIZED" FOR REPAIR ON ONLY 2 WHEELS. DUE TO BREAK DOWN TRIP HAD TO BE CANCELED. RV WAS LEFT FOR REPAIRS AT AN AUTHORIZED DEALER 300 MILES FROM OUR HOME. WE WENT BACK TO PICK IT UP 1 MONTH LATER AND AFTER 50 MILES, A THIRD BRAKE LOCKED UP CAUSING MOTORHOME TO START SWAYING SIDE TO SIDE AND PLACED EXCESSIVE PULL ON ENGINE TRYING TO GET TO SAFETY. BRAKES WILL LOCK UP AND STAY LOCKED UP OR DRAG WITH NO NOTICE. WE HAD TO RETUN RV TO REPAIR SHOP AGAIN FOR MORE "AUTHORIZATION" PRIOR TO ANY REPAIR, CAUSING ANOTHER TRIP CANCELATION. THIS IS OVER 300 MILES FROM OUR HOME CAUSING FURTHER UNDUE HARDSHIP. WE WERE TOLD IT WILL BE "DOUBTFULL" THEY WILL AUTHORIZE 4TH WHEEL REPAIR FORCING US AGAIN TO ABANDON DRIVING OR USING VEHICLE UNTIL PROPER PARTS ARE AVAILABLE. WE ARE CURRENTLY AWAITING A RESPONSE FROM WORKHORSE.

DRIVER'S SIDE WINDOW AT DRIVER'S STATION FOGGED AND HARD TO SEE THROUGH. THIS IS WINDOW THAT DRIVER LOOKS THROUGH TO SEE THE REAR VIEW MIRROR. AT TWILIGHT IT IS PARTICULARLY BAD WITH REFLECTION OF THE INTERIOR SHOWING IN THE WINDOW OBSCURING THE VISIBILITY TO THE REAR VIEW MIRROR. THIS IS A "DOUBLE PANE" WINDOW AND I BELIEVE THE "SEAL" HAS BEEN RUPTURED. THIS SITUATION ALMOST CAUSED AN ACCIDENT AS DRIVER WAS UNABLE TO SEE A FOLLOWING CAR THAT HAD STARTED TO PASS AS DRIVER MOVED MOTOR HOME TO THE LEFT. *TR