FLEETWOOD Complaints

ON OR ABOUT MAY 30 2008 I EXPERIENCED MY RIGHT FRONT BRAKES LOCKING UP ON MY 2004 FLEETWOOD SOUTHWIND 32VS MOTOR HOME.I HAD THE MOTORHOME REPAIRED AT A GARAGE IN FRANKLIN TEXAS. I WAS SENT THERE BY MY GOOD SAMS MEMBERSHIP.THE COST OF THE REPAIRS WAS A TOTAL AMOUNT OF $1025.30 OF WHICH GOOD SAMS PAID $153.16. I HAVE A COPY OF THE SAFETY RECALL LETTER HERE AND HAVE CONTACTED WORKHORSE ABOUT ANY REIMBURSEMENT'S HAVE SENT IN ALL THE NECESSARY PAPERWORK THEY HAVE ASKED FOR BUT AM TOLD THERE IS A BACK LOG OF COMPLAINTS AND MINE WOULD BE HANDLED IN THE ORDER IT WAS RECEIVED BY A MS ANGELIQUE THOMAS IN CUSTOMER RELATIONS. ON MY WAY HOME FROM LIMESTONE TEXAS AROUND LABOR DAY2009 THE LEFT FRONT BRAKE CALIPER LOCKED UP ,BRAKE PEDAL WAS SOFT AND WENT TO THE FLOOR,ABS LIGHT CAME ON AND UPON LOOKING AT THE BRAKE CALIPER FROM THE OUTSIDE IT WAS GLOWING RED FROM THE HEAT,SAME AS THE RIGHT SIDE DID PREVIOUSLY.MS THOMAS HAS INFORMED ME THERE IS NO RECALL YET AND ANY REPAIRS DONE BY A AUTHORIZED DEALER WOULD HAVE TO BE APPROVED FOR PAYMENT. MY MOTORHOME HAS BEEN SITTING IN MY DRIVE SINCE SEPT 2009 AND I HAVE RECEIVED NO NOTIFICATION FROM ANYONE AS TO WHEN AND IF A RECALL IS GOING TO HAPPEN OR WILL I HAVE TO PAY ANOTHER THOUSAND DOLLARS AND FIGHT WITH WORKHORSE OVER REIMBURSEMENT. I DID NOT ELECT TO KEEP THE PARTS FROM THE RIGHT SIDE SINCE I KNEW NOTHING AT THAT TIME ABOUT A PENDING RECALL. I WOULD APPRECIATE BEING KEPT IN THE LOOP AS TO ANY NOTICE ABOUT GETTING MY PROBLEM RESOLVED AT THE LOWEST COST TO ME AND TO A POSSIBLE REIMBURSEMENT FOR MY PAST EXPENSES IN A REASONABLE AMOUNT OF TIME.THANK YOU MR. [XXX] *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

THE DRIVER AND PASSENGER WINDOWS ON MY 2004 FLEETWOOD BOUNDER ARE FOGGING ON THE INSIDE OF THE DUAL PANE WINDOW. THIS MAKES IT HARD TO SEE YOUR SIDE MIRRORS AND VEHICLES ON YOUR SIDE. I HAVE ANOTHER WINDOW THAT IS ALSO FOGGING. *TR

TL* THE CONTACT OWNS A 2004 FLEETWOOD PACE ARROW RV, WITH A WORKHORSE CHASSIS. AFTER EXITING THE VEHICLE THERE WAS A STRONG BURNING ODOR COMING FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE BRAKES LOCKING. THE REAR PASSENGER ROTORS WERE RESURFACED. THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V198000 (SERVICE BRAKES, AIR). THE FAILURE MILEAGE WAS 21,776. THE CURRENT MILEAGE WAS 43,988. UPDATED 2/17/10 *CN UPDATED 02/22/10

DRIVERS SIDE WINDOW HAS BECOME CLOUDY, MAKING VISIBILITY ESPECIALLY AT NIGHT A DANGEROUS ISSUE. ALSO ONE OTHER WINDOW BEHIND THE DRIVER IS CLOUDY. *TR

THIS IS OUR SECOND COMPLAINT ON THIS PROBLEM FIRST ONE WAS EARLY OCTOBER 2009 AND THE ODI ID# IS 10287151 FOR THE FIRST COMPLAINT. WE HAD TOTAL BRAKE FAILURE ON OUR FLEETWOOD BOUNDER YESTERDAY 11/29/09 THAT HAS A BREAK RECALL ON IT AND WORKHORSE CHASIS REFUSES TO FIX. THE BRAKES FAILED, BRAKE PEDAL WENT TO THE FLOOR, ALARM SOUNDED, ABS LIGHT CAME ON AND ALSO LIGHT STATING "BRAKE FAILURE,. FORTUNATELY WE WERE NOT GOING VERY FAST AND THERE WAS AN AREA WE COULD PULL OVER AFTER GEARING DOWN. WE CALLED WORKHORSE CHASIS THIS MORNING AND WAS TOLD TO "DRIVE CAREFULLY" TO YOUR DEALER AND WE ARE NOW AT THE DEALER AND WE ARE BEING TOLD THAT WORKHORSE IS REFUSING TO PAY FOR OUR BRAKES UNLESS THEY ARE COMPLETELY "BURNED UP". THIS IS THE SECOND ATTEMPT TO GET WORKHORSE AND THE DEALER TO HONOR THIS RECALL LAST TIME WE HAD TO PAY TO HAVE THE BRAKES INSPECTED WHICH WAS EARLY OCTOBER 2009. *TR

SEGI WINDOWS IN FLEETWOOD MOTOR HOME ARE FOGGING UP MAKING IT HARD TO SEE REAR VIEW MIRRORS. THIS MAY BE A SAFETY HAZARD. *TR

I HAVE A 2005 FLEETWOOD EXCURSION 39B AND SEVERAL WINDOWS, INCLUDING THE DRIVER SIDE, ARE FOGGING UP. IN FACT, THE DRIVER SIDE IS SO BAD THAT I CAN BARELY SEE THE LEFT SIDE MIRROR. THIS MAKES IT EXTREMELY DIFFICULT AND HAZARDOUS TRYING TO PASS OR CHANGE TO THE LEFT LANE. *TR

TL*THE CONTACT OWNS A 2007 FLEETWOOD PROVIDENCE MOTOR HOME. IN MAY 2009 HE RECEIVED RECALL NOTICE #90209 FOR THE ELECTRICAL BATTERY CABLES THE DEALER STATED THAT THEY WOULD NOT HONOR THE RECALL AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT CALLED THE MANUFACTURER LOCATED IN INDIANA AND A REPRESENTATIVE ADVISED HIM THAT FLEETWOOD FILED BANKRUPTCY. THE FAILURE MILEAGE WAS 23,000.

2008 FLEETWOOD / COLEMAN NIAGARA CAMPING TRAILER WITH A BENT AXLE. MANUFACTURER DOES NOT BUILD UNITS WITH CAPACITY TO CARRY WEIGHT OF TRAILER ALONG WITH DEALER INSTALLED OPTIONS. *TR

TL* THE CONTACT OWNS A 2003 FLEETWOOD BOUNDER 35E RV. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. HE THEN SMELLED A STRONG BURNING ODOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT BRAKE CALIPER MELTED THE SENSOR. THE VEHICLE WAS REPAIRED UNDER RECALL CAMPAIGN ID NUMBER 09V198000 (SERVICE BRAKES, AIR). THE MANUFACTURER REFUSED TO ACCEPT FINANCIAL RESPONSIBILITY FOR THE REAR BRAKE SYSTEM REPLACEMENT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE REAR BRAKES. THE FAILURE AND CURRENT MILEAGES WERE 13,760. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.