FLEETWOOD Complaints

PURCHASED NEW=OCT.2004.......... 2005 FLEETWOOD TRAVEL TRAILER 25RKS......... MFG. INSTALLED INADEQUATE TIRES............ VEH.GVWR= 7250 LB.... TIRES MAX= 7280 LB LOAD C......... THREE TIRES POP SIDEWALLS WITHIN 1 YR......... VERY DANGEROUS HIGHWAY POTENTIALS........ MFG. SHOULD USE LOAD D FOR GVWR 7250 LB...

I HAVE A DOMETIC REFRIGERATOR IN MY CAMPER, AND A FEW YEARS AGO I NOTICED A STRONG SMELL OF AMMONIA FILL THE CAMPER (I HAD TO EVACUATE FOR SEVERAL HOURS). WITHIN A FEW DAYS THE REFRIGERATOR WAS NO LONGER COOL, AND HAD STOPPED WORKING. THE NEXT YEAR I REC'D A RECALL FROM DOMETIC STATING THAT THERE IS A KNOWN PROBLEM WITH MY UNIT: "A FATIGUE CRACK CAN DEVELOP IN THE BOILER TUBE OF THE IDENTIFIED REFRIGERATORS, WHICH CAN PERMIT THE RELEASE OF PRESSURIZED COOLANT SOLUTION. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE." I THEN CALLED SOME REPAIR SHOPS LISTED ON DOMETIC'S WEBSITE TO SCHEDULE A REPAIR. I FINALLY FOUND ONE THAT WAS WILLING TO DO IT (I WOULD ONLY HAVE TO PAY FOR THE SERVICE CALL) BUT AFTER HE DISCOVERED THAT MY REFRIGERATOR HAD ALREADY QUIT, HE TOLD ME I NEEDED TO CALL DOMETIC. I CALLED DOMETIC, AND AFTER I HAD EXPLAINED TO THE GIRL THAT THE REFRIGERATOR HAD QUIT WORKING, SHE TOLD ME THAT THE RECALL WAS ONLY FOR A PREVENTIVE MEASURE IN SHIELDING IT FROM A FIRE. I THEN TOLD HER THAT BASICALLY IF MY UNIT WOULD HAVE CAUGHT ON FIRE, I WOULD HAVE BEEN BETTER OFF. SHE THEN SUGGESTED THAT I "LOOK INTO THAT ROUTE". I TOLD HER I WAS NOT ABOUT TO COMMIT FRAUD BY SETTING MY CAMPER ON FIRE. *TR

WIFE AND I LEFT FOR FLORIDA MARCH 12, 2009 TOWING 30 FT CAMPER. WE ESTIMATE TO HAVE LESS THAN 3,000 MILES ON "TOW MASTER V" TIRES. WE PURCHASED THE CAMPER NEW IN JULY 2007. I CHECKED THE TIRE PRESSURE COLD AT 45 P.S.I BEFORE WE LEFT HOME. IT WAS A CLEAR, WARM, SUNNY DAY. APPROXIMATELY FOUR (4) HOURS INTO THE TRIP, JUST IN FLORIDA, TRAVELING AT A SPEED OF 62 M.P.H. WE EXPERIENCED A BLOW OUT ON THE LEFT SIDE OF THE CAMPER, FRONT TIRE. I DID NOT HIT ANY OBJECT IN THE ROADWAY. THERE WAS TREAD SEPARATION AND IT WAS LIKE THE SECTION WITH ALL THE TREAD FROM SIDE TO SIDE STARTED FLAPPING. I STOPPED IMMEDIATELY, WITHIN 300 FEET. WE WERE APPROXIMATELY 500 FEET FROM A REST AREA SO I VERY SLOWLY TOWED THE CAMPER INTO THE FIRST PARKING SPOT AND STOPPED. THIS IS THE ONLY TIRE FAILURE WE HAVE INCURRED AND I CANNOT EXPLAIN WHY THE TIRE FAILED. I HAVE NOT YET BEEN ABLE TO CONTACT THE CAMPER SALES WHERE WE PURCHASED THE CAMPER BUT I WILL. *TR

DEFECTIVE ROCK WHEEL GUARD JN 2008 FLEETWOOD EXCURSION MOTORHOME. LARGE POORLY DESIGNED GUARD BRAKES AND FALL IN THE ROAD , POTENTIALLY CAUSING AN ACCIDENT. *TR

2004 BOUNDER COACH PURCHASED NEW IN AUG/SEPT 2003. I (2ND OWNER) PURCHASED COACH IN DEC 2006. COACH PUT DIRECTLY INTO STORAGE UNTIL FEB 2007, WHEN I DISCOVERED THE DRIVERS SIDE WINDOW AND THE L/R WINDOW WERE FOGGED. THOUGHT IT WAS FILM FROM BEING STORED. IT WAS NOT AFTER INSPECTION. WINDOWS HAVE COMPLETELY LOST THEIR SEAL. CAN NOT SEE OUT OF DRIVERS WINDOW WHEN IT RAINS OR WHEN SUN IS SHINING ON THEM. UPON CLOSER INSPECTION FOUND THAT ALL THE WINDOWS ( 11 ) HAVE SOME DEGREE OF FOGGING. I CONTACTED FLEETWOOD WHO SAID THEY COULD DO NOTHING AND TOLD ME TO CONTACT SE-GI PRODUCTS IN CALIFORNIA. I DID AND THEY SAID TO SEND THEM PICTURES AND A DESCRIPTION OF PROBLEM. THEY CALLED ME AFTER RECEIVING THEM AND SAID THE COACH WAS OUT OF THE 3-YEAR WARRANTY AND THEY COULD NOT DO ANYTHING. I CALLED FLEETWOOD AGAIN THEY SAID "THINGS HAVE CHANGED IN THE PAST MONTH OR SO AND SHE WOULD CALL SEGI AND SEE WHAT SHE COULD DO. SHE TOLD ME SHE JUST HAD ANOTHER COACH IN THE PAST FEW WEEKS WITH ALMOST THE IDENTICAL PROBLEM AND RECEIVED HELP FOR THEM". 4 DAYS LATER SHE CALLED ME BACK AND SAID "SE-GI IS UNWILLING TO DO ANYTHING, NOT EVEN SELL ME WINDOWS AT COST!" "SORRY" I EMAILED HER AND TOLD HER THIS WAS UN-ACCEPTABLE. FLEETWOOD TOLD ME THE ORIGINAL OWNER CONTACTED THEM IN SEPT. 2006 ABOUT THE WINDOWS, BUT FLEETWOOD TOLD THEM THERE WAS NOT RECALL AT THAT TIME. (I WAS NOT AWARE OF THIS, UNTIL FLEETWOOD TOLD ME WHEN I CALLED THEM) THIS CALL BY THE ORIGINAL OWNER WAS WITHIN A MONTH OF THE WARRANTY EXPIRING. MY CALL WAS 6 MONTHS AFTER THE 3 YEAR (SO CALLED WARRANTY). I COULD POSSIBLY SEE FLEETWOOD/SE-GI NOT WARRANTING 1 OR 2 WINDOWS, BUT ALL 11 WINDOWS. THIS IS DEFINITELY A SERIOUS DEFECT. I CAN NOT DRIVE THE COACH UNTIL AT LEAST THE DRIVERS WINDOW IS REPLACED. VERY SERIOUS SAFETY ISSUE. THANK YOU *TR

I RECENTLY BOUGHT A USED 1996 FLEETWOOD BOUNDER CLASS A MOTORHOME. BOTH THE LEFT AND RIGHT FRONT SIDE WINDOWS ARE FOGGED UP WITH THIS APPARENTLY HAPPENING BETWEEN THE SANDWICHED PANES OF GLASS. IT IS DIFFICULT TO SEE OUT OF THESE WINDOWS, OR VIEW THE REAR VIEW MIRRORS. FROM TALKING TO OTHERS, I UNDERSTAND THIS IS NOT THE EXCEPTION, BUT RATHER THE RULE. *TR

COMING THROUGH MOUNTAINS IN PENNSYLVANIA, THE MILLAGE WAS ABOUT 25000. RIGHT REAR BRAKE LOCKED AND OVERHEATED. I WAS NOT RIDING THE BRAKES, ONLY RIGHT REAR BRAKE LOCKED UP. I HAD A SIMILAR PROBLEM WITH BOTH FRONT BRAKES WITH MILLAGE AT 18000 OR SO. *TR

TL*THE CONTACT OWNS A 2008 FLEETWOOD AMERICAN TRADITION RV. THE CONTACT NOTICED THAT THE FRONT END OF THE RV WAS OVERWEIGHT. THE DEALER STATED THAT THE RV'S FRONT AXLE ASSEMBLY WAS BUILT INSUFFICIENTLY, WHICH CAUSED THE VEHICLE TO EXCEED THE 14,600 WEIGHT CAPACITY. AN ENGINEER STATED THAT ROUGHLY A DOZEN OF THE VEHICLES WITH FLOORPLANS OF 42C AND 42F WERE AFFECTED BY THE DEFECT. IN ADDITION, THE FRONT CHASSIS IS OVEREXTENDED, WHICH INCREASES THE RISK OF A CRASH IF THE FRONT END OF THE VEHICLE COLLAPSES. AS OF MARCH 12, 2009, A REMEDY HAS NOT BEEN APPLIED TO RESOLVE THE SAFETY HAZARD; HOWEVER, THE FAILURE HAS BEEN INVESTIGATED. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE.

TL*THE CONTACT OWNS A 2003 PROWLER RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. WHILE ON VACATION, THE CONTACT WAS INFORMED BY A FIREFIGHTER THAT HIS RV CAUGHT FIRE DUE TO THE DOMETIC REFRIGERATOR. A REPORT WAS FILED. ONE WEEK AFTER THE FAILURE, HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). THE MANUFACTURER DID NOT ASSIST. THE CONTACT STILL HAS POSSESSION OF THE RV, WHICH WAS COMPLETELY DESTROYED BY THE FIRE. THE PURCHASE DATE WAS UNKNOWN. UPDATED 5/14/09 *CN UPDATED 05/14/09.*JB

TL*THE CONTACT OWNS A 2005 FLEETWOOD PACE ARROW RV WITH A WORKHORSE CHASSIS W22. WHILE DRIVING UP A HILL AT 60 MPH, THE RV SUDDENLY STOPPED WITHOUT WARNING. THE CONTACT SMELLED SOMETHING BURNING AND PULLED THE VEHICLE OVER TO THE SHOULDER. THE ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. HE WAITED 30 MINUTES FOR THE CHASSIS TO COOL DOWN BEFORE DRIVING TO THE DEALER. THE DEALER STATED THAT THE ABS SENSOR WAS MELTED AND THEY REPLACED ALL THE CALIPERS, ROTORS, AND BRAKE PADS AT THE COST OF $5,000. THE DEALER DID NOT USE HIGH QUALITY PARTS AND THE CONTACT IS CONCERNED THAT THE FAILURE COULD RECUR. THE MANUFACTURER IS AWARE OF THE FAILURE, BUT HAS NOT PROVIDED HIGHER QUALITY PARTS TO PERMANENTLY CORRECT THE FAILURE. THE MANUFACTURER IS CURRENTLY NOT ACCEPTING PHONE CALLS. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 7,500.