FLEETWOOD Complaints

TL*THE CONTACT OWNS A 2004 FLEETWOOD PIONEER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE REGARDING A POSSIBLE FIRE DUE TO AN AMMONIA LEAK IN THE REFRIGERATOR. THE MANUFACTURER STATED THAT HIS MODEL NUMBER WAS NOT AFFECTED. APPROXIMATELY EIGHT MONTHS LATER, THE REFRIGERATOR BEGAN LEAKING AMMONIA. THE CONTACT DISCONNECTED THE REFRIGERATOR TO PREVENT A FIRE FROM OCCURRING. THE MANUFACTURER STATED THAT SINCE HIS MODEL WAS NOT AFFECTED, THEY COULD NOT REPAIR THE DOMETIC REFRIGERATOR UNDER THE RECALL. THE RECALL NUMBER AND PART NUMBER WERE UNKNOWN. UPDATED 09/13/08. *LJ UPDATED 09/16/08. *JB

TL*THE CONTACT OWNS A 2005 FLEETWOOD GEARBOX (TRAVEL TRAILER). WHEN THE CONTACT PULLED THE VEHICLE OVER TO DUMP OUT THE TRAILER, SHE DISCOVERED THAT THE BELTS DETACHED FROM THE DRIVER'S SIDE TIRES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A TIRE DEALER AND THEY STATED THAT THE WEIGHT WAS TOO HEAVY FOR THE TIRES. THE VEHICLE DOES NOT HAVE ANY MILEAGE.

TL*THE CONTACT OWNS A 2003 FLEETWOOD PACE ARROW WITH THE 2003 WORKHORSE CHASSIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SMELLED BURNING BRAKES. THE BRAKES FAILED WHEN HE ATTEMPTED TO STOP; HOWEVER, HE WAS ABLE TO PULL THE VEHICLE OVER. HE CHECKED THE BRAKES AND NOTICED THAT BOTH FRONT WHEELS WERE SMOKING. AFTER WAITING OVER AN HOUR, HE WAS ABLE TO DRIVE THE VEHICLE TO THE REPAIR SHOP. THE FRONT PASSENGER SIDE WHEEL CALIPER, BRAKE LINE, ROTOR, BEARING HUB ASSEMBLY, AND ABS SENSOR WERE REPLACED. THE FRONT DRIVER'S SIDE WHEEL BRAKE HOSE AND BRAKE LINING WERE REPLACED AS WELL. THE FAILURE MILEAGE WAS 21,886 AND CURRENT MILEAGE WAS 21,926. UPDATE 09/10/08 *CW UPDATED 09/11/08 *JB

TL*THE CONTACT OWNS A 2003 FLEETWOOD PROWLER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT SMELLED AMMONIA IN THE VEHICLE. THE REFRIGERATOR AND BOILER FAILED TO OPERATE NORMALLY ON JUNE 22, 2008. DOMETIC STATED THAT THEY WERE UNABLE TO MAKE THE RECALL REPAIR SINCE THE WARRANTY HAD EXPIRED. THE CONTACT NEVER RECEIVED A RECALL NOTICE AND WAS ADVISED BY ANOTHER DOMETIC OWNER THAT THE RECALL EXISTS. THE RECALL NUMBER AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 9/24/08. *LJ THE CONSUMER STATED THE BOILER TUBE HAD BURNED. UPDATED 09/26/08. *JB

MY WIFE AND I LEFT OUR HOME IN SURFSIDE BEACH, SC FOR A WEEKEND OF NC CAMPING. WE PASSED THROUGH CONWAY, SC ON HWY 501. MY WIFE ASKED IF I LEFT THE EMERGENCY BRAKE ON, BECAUSE THERE CAME A SMELL OF OVERHEATED BRAKES. MY BRAKE WAS OFF, AND WE THOUGHT THE SMELL WAS COMING FROM TRAFFIC AHEAD OF US. THE SMELL GOT STRONGER, THE TRANSMISSION WAS NOT SHIFTING INTO OVERDRIVE AND I ALSO NOTICED A DECREASE IN FUEL ECONOMY (ON BOARD MPG COMPUTER). WE WERE DOING ABOUT 55 MPH. AS I PULLED INTO A GAS STATION IN AYNOR, SC TO CHECK THINGS I DISCOVERED I HAD NO BRAKES (PEDAL WENT TO THE FLOOR). I PUMPED THE BRAKES AND MANAGED TO PULL IN; WE COULD FEEL HEAT COMING OFF THE REAR WHEELS (AND SMELL) WHEN WE WALKED AROUND THE COACH. THE ABS MALFUNCTION LIGHT WAS ALSO ILLUMINATED. OUR RV IS A 2004 36 FT. BOUNDER ON A W22 WORKHORSE CHASSIS. THE RV WAS BUILT IN JULY, 2003 (07/03), AND HAS LESS THAN 20,000 MILES ON IT. I CALLED WORKHORSE AND ASKED FOR THE CLOSEST SERVICE CENTER. I WAS GIVEN THE NAME OF A MYRTLE BEACH, SC CENTER, SO I CALLED THEM TO ARRANGE A TOW. THE TOW TRUCK OPERATOR DID NOT WANT TO TOW MY RV FROM AYNOR TO MYRTLE BEACH WITH A REAR BRAKE PROBLEM. I PAID $1303.29 FOR PARTS (2 REAR CALIPERS, 2 ROTORS, BRAKES , 2 ABS SENSORS AND 2 AXLE SEALS) WHICH I PURCHASED FROM THE MYRTLE BEACH WORKHORSE CENTER AND CARRIED TO THE AYNOR SERVICE STATION WHERE I PAID $506.26 FOR THEM TO INSTALL THE NEW PARTS. NOTE: THE RIGHT REAR ABS SENSOR MELTED OUT OF THE REAR WHEEL ON THE PASSENGER SIDE. I HAVE THE OLD PARTS. *TR

TL*THE CONTACT OWNS A 2005 FLEETWOOD TERRA. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT FUNCTIONING PROPERLY. THE DEALER STATED THAT THE UNIT MAY BE INCLUDED IN A RECALL, AND ADVISED THE CONTACT TO SHUT OFF THE UNIT. THE DOMETIC MANUFACTURER STATED THAT THEY WOULD INSTALL A HEAT SHIELD TO PREVENT THE UNIT FROM CATCHING FIRE. APPROXIMATELY TWO WEEKS AFTER SPEAKING WITH DOMETIC, THE CONTACT RECEIVED A RECALL NOTICE STATING HIS REFRIGERATOR WAS INCLUDED IN THE RECALL. THEY ALSO STATED THAT THE CONTACT WOULD HAVE TO REPAIR THE FRACTURE BEFORE THEY WILL INSTALL THE HEAT SHIELD. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 14,000.

TL*THE CONTACT OWNS A 2006 FLEETWOOD EXCURSION. THE MOTOR HOME WAS JACKED UP AND LEVELED. WHEN THE CONTACT PRESSED THE BUTTON TO RETRACT THE JACKS, ALL BUT ONE RETRACTED BECAUSE IT WAS HUNG UP. HE CALLED ROADSIDE ASSISTANCE AFTER TWO HOURS OF ATTEMPTING TO GET IT BACK IN AND HE EVEN USED HYDRAULIC PRESSURE TO ASSIST. HE IS CURRENTLY WAITING FOR ANOTHER JACK TO BE MADE FOR THE MOTOR HOME. THE CURRENT AND FAILURE MILEAGES WERE 40,000.

CONSUMER DISCOVERED SEVERAL CRACKS IN THE TRAILER FRAME AND HAD IT WELDED A COUPLE OF TIMES BUT IT KEEPS BREAKING. *NJ DURING ROUTINE MAINTENANCE, THE CONSUMER DISCOVERED CRACKS IN THE TRAILER FRAME AT SEVERAL LOCATIONS. CRACKS WERE DISCOVERED AT THE LEFT REAR AXLE MOUNTING POINT TO THE BOTTOM FLANGE OF THE I-BEAM ALSO IN THE WEB OF THE I-BEAM FRAME ADJACENT TO THE WELDS ATTACHING THE BODY TO THE FRAME SUPPORT BRACKETS. THE CRACKS WERE VISIBLE AND VERIFIED BY DYE PENETRANT INSPECTION. THE TRAILER HAS LESS THAN 10,000 MILES ON IT AND HAS BEEN IN USE LESS THAN A YEAR. IT HAS NOT BEEN INVOLVED IN ANY ACCIDENTS THAT COULD HAVE CAUSED DAMAGE OF THIS MAGNITUDE. THE CONSUMER CONTACTED THE DEALER ABOUT THE PROBLEM, BUT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER INDICATED THE DEALER MUST INITIATE ACTION. *JB

TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM2662. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). SHE CALLED DOMETIC AND WAS INFORMED THAT THEY WOULD NOT REPAIR THE FAILURE, AND ADVISED HER TO CALL NHTSA AND FILE A COMPLAINT. UPDATED 10/03/08 *BF THE CONSUMER STATED COOLAN LEAKED OUT OF THE UNIT. THERE WAS A YELLOW RESIDUE IN THE BACK OF THE REGRIGERATOR. UPDATED 10/07/08. *JB

I HAVE A 1998 WILDERNESS 5TH WHEEL CAMPING TRAILER. THE REFRIGERATOR IN THIS UNIT IS A DOMETIC MODEL RM2652 SERIAL NO. 81303309. I RECEIVED A RECALL NOTICE FROM DOMETIC INFORMING ME TO TAKE MY UNIT TO AN AUTHORIZED SERVICE CENTER TO HAVE AN UPDATE INSTALLED IN THE REFRIGERATOR TO PREVENT A FIRE. I TOOK THE UNIT TO CAMPING WORLD IN DENVER, CO AND THEY DID THE RECALL UPDATE. MY REFRIGERATOR NEVER WORKED AGAIN AFTER I RECEIVED THE UNIT BACK FROM THEM. UPON INSPECTION I FOUND A LOT OF YELLOW RESIDE IN THE BACK OF THE REFRIGERATOR AND A BURNING SMELL. I REMOVED THE REFRIGERATOR FROM THE TRAILER AND REMOVED THE COVER AND INSULATION FROM THE HEATING TUBE AND FOUND THAT THE TUBE WAS BROKEN. I HAVE CONTACTED SEVERAL RECREATION VEHICLE SUPPLIERS IN COLORADO AND WYOMING AND THEY HAVE ALL INDICATED THE SAME THING. THE HEATING TUBES ARE WEAK AND SUBJECT TO BREAKING IF BUMPED OR MOVED. THE DOMETIC RECALL REQUIRED REPAIRS TO BE MADE AROUND THE HEATING TUBE. THE DEALERS ALSO SAID THAT THESE REFRIGERATOR ARE IN GREAT DEMAND RIGHT NOW BECAUSE OF ALL THE PROBLEMS THAT ARE IN THE HEATING TUBES. I APPEARS THAT THE DOMETIC COMPANY AND THEIR AUTHORIZED DEALERS ARE MAKING A PROFIT FROM THE SALES OF THESE UNITS THAT HAVE TO BE REPLACED BECAUSE OF THE RECALL. THESE REFRIGERATORS COST OVER $1300.00 TO REPLACE. THIS IS DEFINITELY A FINANCIAL BURDEN ON THE OWNERS THAT HAVE TO HAVE THESE UNITS REPLACED. IT ALSO CREATES A HEALTH HAZARD FROM THE YELLOW RESIDUE DUST THAT IS IN THE REFRIGERATOR COMPARTMENT AND FROM THE AMMONIA ODORS THE ARE RELEASED AT THE TIME OF FAILURE. I CONTACTED DOMETIC AND THEY CLAIM NO RESPONSIBILITY FOR THIS PROBLEM AND REFUSED TO PROVIDE ME WITH ANY INFORMATION DESCRIBING WHAT WAS DONE TO MY REFRIGERATOR FOR THE RECALL. *TR