1991 FORD AEROSTAR Complaints

VEHICLE SUDDENLY ACCELERATED WHILE BEING PLACED INTO REVERSE AT A HIGH SPEED. VEHICLE HAD TO BE STOPPED BY TURNNING OFF THE KEY. DEALER HAS BEEN CONTACTED. *AK *ML

VIBRATION PROBLEMS HAVE BEEN CONSISTENT SINCE DATE OF PURCHASE. OTHER OWNERS REPORTED VIBRATION PROBLEMS AND DRIVELINES WERE NOTED AS DEFECTIVE. NONE OF THE CORRECTIONS BY FORD SERVICE CORRECTED THE PROBLEMS IN MY AEROSTAR. RECENT VISITS TO FORD RESULTED IN A SELF DIAGNOSED TRANSFER CASE OUTPUT SHAFT PLAY, CONFIRMED BY MECHANICS AS POSSIBLE CAUSE FOR INCREASINGLY NOTICABLE DRIVE TRAIN VIBRATIONS. CHECK BY SERVICE REPRESENTATIVE REVEALED SAFETY RECALLS (97S83 & 99S13) FOR 1992-1997 FOR AWD AEROSTARS. THE DEALER, FORD AREA REP AND FORD CUSTOMER SERVICE REFUSE TO PERFORM RECOMMENDED SERVICE ACTION FOR MY AEROSTAR AT THEIR EXPENSE CLAIMING THAT THE RECALLS WERE BY VIN # AND MY VEHICLE WAS NOT INCLUDED. FORD HAS ISSUED OVER 170 RECALLS AND SERVICE BULLETINS ON MY VEHICLE BUT ONLY ONE WAS SENT TO ME AND I HAD THE WORK DONE. FORD SHOULD INCLUDE MY VEHICLE IN THE RECALL AND REPLACE ALL DRIVELINE PARTS THAT HAVE BEEN DAMAGED DUE TO THEIR FAILURE TO CORRECTLY PERFORM RECALLED REPAIRS. *AK

CAR ACCELERATES UNCONTROLLABLY, LOUD TICKING NOISE. VEHICLE WOULD NOT TURN OFF, EVEN WITH KEYS OUT OF THE IGNITION. VEHICLE TOWED TO DEALER, THEY COULD NOT FIND PROBLEM. *AK *ML

WHEN HUSBAND STARTED VEHICLE IT SUDDENLY ACCELERATED WITHOUT PRIOR WARNING, COLLISION RESULTED. DEALER REPAIRED VEHICLE BUT COULD NOT FIND THE SOURCE OF THE PROBLEM. *AK *ML

WHILE GOING IN REVERSE, APPLIED THE BRAKES, BUT BRAKES FAILED AND THE PEDAL WENT DOWN TO THE FLOORBOARD RESULTING IN A MINOR CRASH. UPON INSPECTION, BRAKE FLUID WAS LEAKING UNDER THE RIGHT FRONT OF THE VAN, THE BRAKE HOSE WAS DANGLING COMPLETELY FREE OF THE VEHICLE. THE HOSE HAD SEPARATED FROM THE VEHICLE AT THE SMALL BRACKET ATTACHED TO THE BODY OF THE VAN. IT IS POSSIBLE THAT THE TUBE-LIKE CONNECTION BETWEEN THE HOSE AND BODY WAS TOO LIGHT-WEIGHT TO TAKE THE CONSTANT STEERING AND VERTICAL STRAINS. *AK *ML

REPLACED ORGINAL MASTER CYLINDER WITH REBUILT FORD MASTER CYLINDER AT APPROX. 100,000 MILES, 8/9/97. REPLACED REBUILT MASTER CYLINDER WITH ANOTHER FORD REBUILT MASTER CYLINDER 3/15/1999. REPLACED BRAKE COMPUTER AND DUMP VALVE JULY-AUG. 1999. REPLACED MASTER CYLINDER WITH YET ANOTHER FORD REBUILT MASTER CYLINDER (UNDER WARRANTY)...FAILED ON FEB. 27, 2000. AUTO MECHANIC PULLS NEWLY REBUILT MASTER CYLINDERS FROM BOXES AND THEY DO NOT WORK. CURRENTLY, AM AWAITING ARRIVAL OF NEW FORD MASTER CYLINDER, IN ATTEMPT TO CORRECT PROBLEM. SINCE THESE PARTS WERE UNDER WARRANTY BY FORD, I FEEL THEY SHOULD COMPENSATE MECHANIC FOR WASTED TIME OF REPLACING CONSTANTLY DEFECTIVE PARTS. MECHANIC HAS WORKED WITH FORD REP IN ATTEMPT TO RESOLVE PROBLEMS. AS OF TODAY, VAN HAS BEEN IN SHOP FOR 4 WEEKS (EXCLUDING WEEKEND WHEN IT FAILED AGAIN). MAIN FAMILY TRANSPORTATION TO A FAMILY OF 7. *AK

WHEN TRYING TO CLOSE THE DOOR IT FELL OFF THE TRACK, HAD TO CLOSE IT SLOWLY TO KEEP ON TRACK. *AK *SLC

CONSUMER HAS A CONTINUOUS PROBLEM WITH THE WINDSHIELD WIPERS, THEY WILL INADVERTENDLY TURN ON AND OFF WITHOUT MANUAL OPERATION.*AK

AFTER DEALER REPLACED IGNITION SWITCH UNDER RECALL CAMPAIGN, 1 MONTH LATER EXPERIENCED SMOKE COMING FROM UNDERNEATH STEERING COLUMN AND IGNITION SWITCH HOUSING, RESULTING BURNT FRONT WIRING HARNESS AND SWITCH ASSEMBLY.*AK

WHILE DRIVING THE REAR END CAME LOOSE FROM THE FRAME MOUNT HOUSING AND TOTALED THE VEHICLE. *AK