1992 FORD AEROSTAR Complaints

CONSUMER WAS CONTACTED REGARDING A RECALL 99V094000/ MANUFACTURER'S RECALL 99S13 FOR TRANSFER CASE. ON MAY 4TH , 2001 CONSUMER CALLED FREMONT FORD, 39700 BALENTINE DR NEWARK, CA PHONE #510-651-5600, AND PARTS WERE NOT AVAILABLE. CONSUMER WAS STILL WAITING TO BE INFORMED ABOUT PARTS.*AK

SPEED CONTROL WOULD NOT DISENGAGE WHEN DEPRESSING BRAKE PEDAL. PLEASE PROVIDE FURTHER INFORMATION. *AK

WAS PULLING INTO A PARKING LOT AND FELT SOMETHING IN REAR OF VEHICLE. STOPPED VEHICLE AND CHECKED REAR TIRES. THEY WENT FLAT. TOOK TIRES TO RETAILER FOR REPAIRS. INFORMED THAT BOTH TIRES HAD SEPARATED IN BETWEEN TREAD AREA. HAD TIRES REPLACED WITH DIFFERENT MILEAGE. GENERAL AMERICAN TOUR, 215/70R14 WITH 27,000 MILES NOT ORIGINAL EQUIPMENT ON VEHICLE.*AK

THE VEHICLE EXPERIENCED RIGHT REAR TIRE TREAD SEPARATION AND BLOWOUT OF THE COOPER TIRE CAUSING THE VEHICLE TO ROLLOVER SEVERAL TIMES, EJECTING SOME OF THE PASSENGERS, 3 DEATHS AND 6 INJURIES RESULTED FROM THIS INCIDENT (FLORIDA TRAFFIC CRASH REPORT) CRASH REPORT NUMBER 56056858 (ATTORNEY FOR CONSUMER) . *MJS

THE VEHICLE CAUGHT FIRE PRIOR TO RECALL NOTICE 99V-029 DUE TO DEFECTIVE ELECTRICAL SYSTEM, THE CONSUMER SUSTAINED BURNS TO HIS FOREARM WHILE TRYING TO OBTAIN ITEMS FROM THE VEHICLE. NLM

WHILE DRIVING 45-50 MPH REAR SUSPENSION AIR SPRINGS BROKE, VEHICLE DROPPED IN REAR. *AK

CONTACTED THE DEALER, BUT THEY INFORMED ME THAT IT WILL BE TO COSTLY TO FIX PROBLEM. REQUIRED REMOVING THE ENTIRE REAR DOOR TO FIX THE LOCK ASSEMBLY, AND SINCE THE MILEAGE IN ACCESS OF 65000, I HAVE TO PAY FOR REPAIR. I TOLD THEM IT IS A SAFETY PROBLEM, IF I HAVE AN ACCIDENT, I WILL NOT BE ABLE TO SCAPE USING THE REAR DOOR. *AK

ON FRIDAY, JANUARY 5, 2001, I WAS COMING HOME ON THE 101 FREEWAY WHEN SUDDENLY A TRUCK CUT IN FRONT OF ME. ALL I COULD DO WAS SLAM ON MY BRAKES AND I COULD FEEL SOMETHING WAS PULLING THE CAR BACK, WHEN I PUSHED THE GAS PEDAL THE CAR HAD A HARD TIME ACCELERATING. THIS REALLY SCARED ME BECAUSE I WAS ON THE 101 AND 23 INTERSECTION. I HAD NO WAY OF PULLING TO THE SIDE OF THE ROAD. I COULD SMELL SOMETHING WAS BURNING REALLY BAD BECAUSE I HAD TO ROLL DOWN MY WINDOWS. I LOOKED AT THE DASH BOARD AND EVERYTHING WAS NORMAL. WHEN I GOT OFF THE FREEWAY I CALLED MY HUSBAND AND HE SMELLED THE BRAKES RIGHT AWAY. WHEN HE TOUCHED THE BACK TIRES IT WAS REALLY HOT. HE DROVE IT HOME ABOUT ONE MILES FROM OUR HOUSE AND HE ONLY USED THE EMERGENCY BRAKES. BECAUSE HE THOUGHT THERE WAS SOMETHING WRONG WITH THE REAR BRAKES. AT HOME ALL THE BRAKE FLUID DRAINED OUT FROM THE REAR CYLINDERS. THE NEXT DAY WE TOOK IT TO THE MECHANIC WHO REPLACED THE CYLINDERS AND THE BRAKE SHOES. BUT HE THOUGHT SINCE I USED THE EMERGENCY BRAKE AND FORGOT TO RELEASE IT THAT CAUSED THE DAMAGE TO THE REAR BRAKE. ON THE SAME DAY MY HUSBAND WAS DRIVING THE VAN AND HE HAD TO SLAM ON THE BRAKES AND IT STAYED LOCKED, HE TOUCHED THE BRAKE PEDAL AGAIN AND THE BRAKE WAS FINE AGAIN. WE WENT BACK TO THE GARAGE AND CHECK EVERYTHING OUT BUT THEY FOUND NOTHING WRONG BECAUSE ALL THE LIGHTS WERE FUNCTIONING PROPERLY. SO MY HUSBAND DECIDED TO TAKE THE FUSE OUT FROM THE ABS BRAKE. THE PROBLEM DISAPPEARD. WE CAME TO THE CONCLUSION THAT WHEN THE ABS DO THE SELF-DIAGNOSTICS, IT DOESN'T DETECT A FAULT IN THE SYSTEM AND COULD NOT TURN OFF THE SYSTEM SO THE REGULAR BRAKE SHOULD FUNCTION PROPERLY. I TOOK IT TO FORD ON MONDAY, JANUARY 15, 2001 AND THEY FOUND THE PROBLEM IN THE ABS SYSTEM. THEY REPLACED THE RABS VALVE. THE BRAKE IS GOOD AGAIN. WHEN I ASKED WHY RABS LIGHTS DON'T GIVE ME ANY WARNING AND SHUT THE SYSTEM DOWN, HE SAID SOMETIMES THE LIGHT GOES ON SOMETIMES IT DOESN'T. *AK

AIR BAG WARNING LIGHT ILLUMINATED ON DASHBOARD, GIVING WARNING THAT THERE WAS A PROBLEM WITH AIR BAG SYSTEM. DEALER TOLD CONSUMER THAT IT MEANT THE AIR BAG WAS FAULTY, CONSUMER REPAIRED PROBLEM AND IS REQUESTING REIMBURSEMENT.*AK *SLC

WHILE DRIVING AT 20 MPH VEHICLE STRUCK ANOTHER VEHICLE HEAD-ON AT AN OFF SET ANGLE. AIR BAGS DID NOT DEPLOY UNTIL CONSUMER EXITED VEHICLE. DEALER HAS BEEN CONTACTED.*AK