1997 FORD AEROSTAR Complaints

VEHICLE WAS BROUGHT UP TO 65 MPH ON INTERSTATE HIGHWAY AND PLACED UNDER CRUISE CONTROL. VEHICLE ACCELERATED OUT OF CONTROL TO SPEEDS IN EXCESS OF 90MPH, AND WOULD NOT RESPOND TO ATTEMPTS TO DISENGAGE THROTTLE OR CRUSISE CONTROL. VEHILCE SLOWED DOWN TO SAFE SPEED BY CONSTANT BRAKING FOR APPROXIMATELY 10 MILES UNTIL "SAFE" AREA TO EXIT WAS FOUND. ATTEMPTS TO BRING VEHICLE TO STOP BY BREAKING, DOWNSHIFTING, APPLYING EMERGENCY BRAKE WAS UNSUCCESSFUL. VEHICLE FINALLY STOPPED BY TURNING IGNITION SWITCH OFF WHILE TRAVELING AT APPROX 25 MPH. VEHICLE TOWED TO CHEROKEE FORD IN WOODSTOCK. PROBLEM REPORTED TO BE MALFUNCTION OF ACCELERATOR CABLE. DAMAGE TO OTHER VEHICLE COMPONENTS NOT KNOWN AT THIS TIME. *AK

CRUISE CONTROL SET AT APPROX 65 MPH ON INTERSTATE 75 NORTH OF ATLANTA. VEHICLE IMMEDIATELY ACCELARATED OUT OF CONTROL TO APPROXIMATELY 90 MPH AND WOULD NOT RESPOND TO ATTEMPTS TO DEACTIVATE CONTROL BY BRAKE, OR CRUISE CONTROL SWITCHES. AFTER ATTEMPTING TO CONTROL VEHICLE WHILE THE THROTTLE WAS WIDE OPEN AND BRAKES FIRMLY APPLIED FOR SEVERAL MILE TO FIND SAFE PLACE TO ATTEMPT STOPPING IT WAS BROUGHT TO A STOP BY COMBINATION OF BRAKING, DOWNSHIFTING, AND FINALLY TURNING OFF IGNITION SWITCH ON AN EXIT RAMP. ONCE STOPPED EXAMINATION OF ACCELATOR PEDAL SHOWED IN WAS STILL BEING HELD TO THE "FLOOR" BY CABLE. VEHICLE WAS TOWED TO CHEROKEE FORD DEALERSHIP IN WOODSTOCK GA AT APPROX 8:00 PM AND KEYS WERE LEFT IN DROP OFF BOX AT SERVICE AREA. VEHICLE WAS PURCHASED USED IN FALL 1997 AND AM NOT SURE IF 36 MONTH WARRANTY HAS BEEN EXCEEDED. POTENTIAL FOR SERIOUS AND LIFE THREATENING COLLISION WAS AVOIDED BUT AT UNKNOWN DAMAGE TO VEHICLE ENGINE AND TRANSMISSION. *AK

THE ELECTRICAL SYSTEM INVOLVING THE HORN CONTINUALLY FAILS. THE HORN REGULARY GOES OFF WHILE THE VEHICLE IS NOT RUNNING. I HAVE REPLACED BOTH HORNS, THE LOW AND HIGH FREQUENCY. I HAVE REPLACED THE HORN RELAY. WITH EACH REPLACEMENT, THE HORN BURNS OUT BECAUSE IT IS OPERATED FOR EXTENDED PERIODS BECAUSE IT IS SET OFF BY SOMETHING IN THE SYSTEM. THIS USUALLY OCCURS AT NIGHT.

REAR PASSENGER SLIDING DOOR DOES NOT HAVE A CHILD SAFETY LOCK. DEALER HAS BEEN CONTACTED. *AK *YC

CONSUMER WAS DRIVING ON THE HIGHWAY AND WAS INVOLVED IN A COLLISION WHEN A DEER JUMPED IN FRONT OF TRUCK. AIRBAGS DIDN'T DEPLOY. *AK

RECEIVED RECALL NOTICE #97V204000. CONTACTED DEALER. TOOK VEHICLE IN FOR REPAIRS FOR TRANSFER CASE. AFTER REPAIRS, PICKED VEHICLE UP. HAD PROBLEM RIGHT AWAY. WAS A LOUD BANG. THIS CAUSED ADDITIONAL DAMAGE IN REAR END. DEALER REFUSED TO HELP W/PROBLEM.ALSO, REAR DIFFERENTIAL BEARINGS HAD CRACKED. IT SOUNDED LIKE METAL ON METAL. *AK

VEHICLE DENIED RECALL WORK DUE TO LACK OF PARTS (99V-029) IGNITION SWITCH. MJS

WHEN TURNING OR APPLYING BRAKES THEY WOULD MAKE LOUD NOISES FROM THE REAR WHEELS. BEEN TO DEALER & INFORMED CONSUMER THAT'S HOW ITS SUPPOSE TO BE. DID NOT REPAIR BRAKES. *AK

CONSUMER HAS CONTACTED THE DEALER 4 TIMES REGARDING RECALL 99V029000, IGNITION SWITCH SHORT. DEALER INFORMED CONSUMER THAT PARTS WERE NOT AVAILABLE. *AK

CONSUMER IS NOT SATISFIED WITH RECALL REPAIR POLICY, WHEN REPAIR WAS MADE. (99S02)