2021 FORD BRONCO SPORT Complaints

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a fractured and leaking CV boot. The contact was informed that the CV boot needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle had been at the dealer several times due to the persistent failure. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall or special programs. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated while attempting to make a left turn, the front and rear end of the vehicle was shaking abnormally. The contact stated that neither a dealer nor an independent was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to an undisclosed Technical Service Bulletin; however, the vehicle was not included. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 24,900.

Vehicle: 2021 Ford Bronco VIN: [XXX] Mileage: Approximately 88,000 miles Complaint: I am reporting major safety and drivability concerns with my 2021 Ford Bronco, which is currently undrivable and in the shop at Ron DuPrat Ford in Dixon, California. Despite experiencing issues nearly identical to those covered under existing recalls, my vehicle’s VIN is not currently included. While driving on the freeway, the vehicle suddenly malfunctioned. Without warning, it dropped into first gear at high speed, causing a rapid and unexpected deceleration. This could have easily resulted in a serious accident or even death — not only for my family but for others on the road. This is a major safety issue. After pulling off the road, the vehicle would no longer go into reverse and became completely undrivable. I also received multiple dashboard alerts, including: “An electrical fault has occurred with the transmission fluid pressure sensor circuit and its associated wiring.” “Powertrain Malfunction / Reduced Power” “A Powertrain or All Wheel Drive (AWD)/Four Wheel Drive (4WD) fault has been detected.” This is our main family vehicle, used daily for commuting and travel. I am still making payments on it, and the fact that it has become unsafe and unusable at this mileage is unacceptable. If this vehicle was not built for long-term use or daily driving, that should be clearly stated not discovered through dangerous failures like this. I no longer feel safe transporting my children in this car. I strongly urge the NHTSA to investigate whether the current recall coverage should be expanded to include additional VINs like mine. This appears to be a serious safety defect that poses a risk to drivers and passengers and requires immediate attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle chutters especially turn low speed turns and after stopping and making turn. You can feel vibration in the steering wheel and can be jerky turning. I have read of multiple other reports of this happening to vehicles and there is a TSB (24-2185)out for the repair. Ford knows about it and should be liable for the fix.

Parked my car, came back to it and it would not engage in gear. Put it in reverse and it will not go. Put it on forward and it would go. After a little bit it would not engage even if I put the car in reverse or forward. Car did not give any indication of transmission issues at all. No weird sounds or rough gear. Flushed transmission fluid (black color) and got original ford trans fluid in it. It engages but it is rough and not driveable. Car did not give any indication of transmission problems at all before the issue. Transmission is bad.

The car seat was involved in an accident from the side where the child was sitting and inspector came out and stated child seat must be replaced for child safety.

I am reporting a serious safety issue with my 2021 Ford Bronco Sport. The vehicle developed an internal AC leak due to a clogged AC drain. This leak caused water accumulation inside the cabin, leading to extensive electrical system failure, including loss of power steering, multiple warning lights, and a dead battery. The vehicle is no longer drivable. Upon researching online, I found that numerous other owners of 2021 Bronco Sports have reported the same clogged AC drain issue resulting in internal leaks and electronic malfunctions. This appears to be a systemic design flaw and should be investigated for safety recall consideration. I am submitting this complaint for documentation and to request that NHTSA review the frequency and severity of this failure, especially given the risk of electrical failure while driving. Component/System Failure: The air conditioning (AC) system drain became clogged, causing water to leak inside the vehicle cabin. This leak led to corrosion, mold/mildew buildup, and multiple electrical system failures, including loss of power steering, a dead battery, and numerous dashboard warning lights. The AC system and the resulting damage are available for inspection upon request. Safety Risk: The electrical failures caused by the leak created a serious safety hazard. Loss of power steering and critical electrical systems while driving could cause loss of vehicle control, increasing the risk of an accident. Additionally, mold growth inside the cabin poses health risks to occupants. Problem Confirmation: The issue has been confirmed by an independent service center that diagnosed the clogged AC drain as the root cause. Other 2021 Ford Bronco Sport owners have reported identical problems, indicating a widespread defect. Inspection by Others: The vehicle has been inspected by independent mechanics and the dealer service department. Ford corporate has been notified but has not acknowledged this as a recall or defect.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while operating the vehicle, the instrument panel malfunctioned, with the message "Pull Over and Restart the Engine" displayed. The battery was replaced, and failure was resolved. Additionally, the contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the vehicle was repaired. The contact stated that later while driving at various speeds, the vehicle started jerking while changing gear. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The contact stated that the vehicle later experienced a failure while attempting to accelerate, with the check engine warning light illuminated. The vehicle was driven to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000. The VIN was unavailable.

I experienced a full loss of battery power with my 2021 Ford Bronco Sport, which I later learned is related to an open recall (Ford Recall #25S02– related to 12V battery defect). Prior to receiving the recall notice, I paid out of pocket to replace the battery after the vehicle failed to start. I brought the issue to my local Ford dealer. At this point, they removed the battery I had just purchased and installed another without fully explaining the claim process or giving me written confirmation that the claim was filed. I escalated the issue to Ford Corporate, and was told the dealership service manager has approval authority. However, I remain without confirmation of reimbursement and the process has been vague and uncooperative. I also had to track down the battery purchased and installed by Roadside Assistance myself. The recall letter clearly states that customers may be eligible for reimbursement for prior battery replacement due to this defect. This entire experience raises concerns about how seriously Ford and its dealers are handling safety recalls and reimbursement obligations.

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon routine maintenance at the local dealer, it was noticed that the CV axle needed to be replaced. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V074000 (Suspension) and Customer Satisfaction Program: 22B27; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.