2021 FORD BRONCO SPORT Complaints

My vehicle has been jerking/hesitating upon acceleration and at times can barely move going up an incline at low speeds. This has been going on for over a year. Last year I was told by the Ford dealership that it was the RDU recall which did not make a difference, and they replaced the PTO which also did not resolve the issue. I took it back in for more diagnostics this week to the same Ford dealership and was told that the transmission was bad and required replacement - that the fluid was black with metal particles and the level was low although their regular oil changes reflect as recently as two weeks ago that the level and color of the transmission fluid was normal. No warning lamps or messages. I declined the replacement at this time as I feel that it is a manufacturer's defect. It is available for inspection.

Ford claims they have fixed the recall associated with 25S02/25V019 recall for battery issues that cause power loss with this vehicle. On May 25th 2025 this vehicle experienced the issue outlined in this recall (sudden power loss while stopping or slowing). Ford ( specifically C Harper Ford) advised the recall is not open on this vehicle and will not correct the issue. They also state the recall was inspected on April 30th while this vehicle was there for another recall ( related to the fuel injection system). Clearly the recall was not addressed or corrected due to the incident of power loss on May 25th 2025. I believe that Ford, is purposefully not addressing this problem as required under the recall and places my family in danger of death or serious bodily injury by not completing this required work.

The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving approximately 30-40 MPH and pulling out from a side street, the contact did not notice an oncoming vehicle, which crashed into the front driver's side of the vehicle, near the axle. The air bags failed to deploy. There was no warning light illuminated. The contact's vehicle contacted 911, and the emergency services arrived at the scene. The contact was transported to the hospital, where the contact was informed that she had sustained a butterfly twisted fracture of the humerus and radial nerve damage on the right hand. The contact underwent surgery. The vehicle was towed to a tow lot. The insurance company informed the contact that the vehicle would be totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 65,000.

Within a few years of purchasing my Bronco Sport, I had a grinding noise when going in reverse. Took it to dealership and they said there was no fix for it. 2 years later, I had a grinding, chatter noise again in back area of car. Dealership said a TSB had been issued and a fluid replacement and vent hose replacement was performed. A year or so later, the same issue began- chatter, grinding noise. Unable to go in reverse. Transmission failure. $7000 dollars later, my car is still not driving well. It has been back to the mechanic and each time they do a software update but problem returns.

I have attached a letter that I mailed to Ford Consumer Affairs detailing the issues with this vehicle and asking them to repair the transmission. I received a response letter from them yesterday denying my claim. I am seeking advice on how I can proceed with Ford, if at all, to try to get them to fix this issue that was clearly caused by multiple recalls. I am not the only consumer reporting the exact same problem with this vehicle. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The brakes make a loud and terrible squeeking noise (moan noise) when driving the vehicle in reverse and braking. There is something terribly wrong and may initiate a problem at a later date when driving forward. Ford is aware of the problem and issued TSB22-2326 in August 2022, revised to 23-2041 in February 2023, revised to 23-2308 in October 2023 and revised again to 25-2143 in April 2025. THEY HAVE SUCCESSFULLY DELAYED THE RECALL FOR THREE YEARS NOW THAT ALL 2021 BRONCO SPORTS ARE OUT OF WARRANTY. This is rediculous and dangerous.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds over puddles, the vehicle shuddered and made an abnormal sound. The contact stated that while the dealer was servicing the vehicle, the dealer informed the contact that the power steering gear was detaching. The dealer determined that the steering rack and gear and the tie rods needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, who discovered that the rear shock was leaking fluid. The contact was informed that the rear end and shocks needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 30,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon reversing the vehicle and depressing the brake pedal, there was an abnormal vibration sound coming from the brakes. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the rear brake parts were faulty and needed to be cleaned and replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated that after driving for two hours, the vehicle was parked, and the sunroof exploded without impact. There was an abnormally loud sound heard before the sunroof exploded. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact attempted to contact the manufacturer, but there were no related options for assistance. The failure mileage was approximately 65,000.