2021 FORD BRONCO SPORT Complaints

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed and attempting to accelerate, the accelerator pedal was depressed all the way to the floorboard and the RPM increased quickly but the vehicle lost motive power. The contact stated that the vehicle vibrated violently with an abnormal humming sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); the VIN was included, but the vehicle had already been repaired. The contact also stated that the failure started following the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 30,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon starting the vehicle, the contact heard a loud popping sound coming from the engine compartment, after which the vehicle turned off and was unable to be restarted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 19,000.

On 1/23/24, car was serviced for an electrical fault with the fuel pump control module which was confirmed via a vehicle alert. On 6/12/24, car was serviced for a software update recall. (I believe this was in relation to the fuel injector issue.) On 7/4/24, the car would not start but kept clicking trying to start. White smoke started coming out from under the hood. Panicked, we called the fire department and my niece's husband disconnected the battery so that the car would quit trying to start in an effort to mitigate a full fire. We could smell burning and fuel. The fire department even confirmed something smelled like it had burned but there was no active fire, so they told us to leave the battery disconnected and have it towed. I had the car towed to the dealership for $249. (Of which Ford only reimbursed me $140) My car sat for 2 weeks before Ford service confirmed the fuel injectors needed to be replaced as part of the 22N18 recall, but also said the battery was bad. Prior to this incident, I had 0 issues other than the issue in January. I had no notifications of battery issues in my app, no dimming of lights, etc. I had to pay over $300 to replace the battery so Ford could do "further testing" since I was a month out of the 36 month warranty. I picked up my car on 7/26/24 and when I started it in the bay, I smelled burning and even asked a different employee who confirmed he smelled it, and we were told by the manager that it was "old fuel burning off." He assured me the car was fine. I noticed my car being slow to start and having an odd issue whenever I turned, like a rubbing sound and it still had a burning smell even though I had to pay Ford to replace the cabin air filter. This was all new. Then, 8/18/24, my car again would not start, all the electrical lit up and the brakes were locked up. My car started smoking again under the hood as it kept trying to start. We could hear sounds like it was trying to start. Again, car is being towed to Ford.

The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions while making a left or right turn, the contact stated that the vehicle was shuddering with an abnormal grinding sound and vibration coming from the rear of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit vent hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.

On days when it rains or the weather is slightly cold/dewy, the Ford Bronco seems to make a screech/horn-like sound only when reversing. I found some online forum links (listed below) where other Ford users seem to describe the similar issue we're experiencing. This is the second dealership that we have taken the vehicle to be serviced for the issue, but they have both stated there is nothing they can do because the issue has not been issued as a recall. [XXX] [XXX] [XXX] The first dealership visited for service was: Metro Ford Sales & Service, Inc. Address: 6455 S Western Ave, Chicago, IL 60636 The second dealership visited for service was: Napleton Ford of Oak Lawn Address: Address: 6100 W 95th St, Oak Lawn, IL 60453 The attachment includes the most recent appointment visit. Unfortunately, I cannot provide an invoice at this time because the vehicle is still at the dealership (10 days after taking it in). I visited the dealership yesterday (08/12/2024) where I was informed that the the service technician working on my car is in the hospital. Had I not visited, then I probably would not have known this, and the other service technician I spoke to said they could not share any more details since they were not part of the servicing for my car. Martin Garcia ([email protected]) is supposed to be the middle-man between me and the dealership to help me address the issue, but I have not received information from his end either. When I called the Ford's number using (866) 631-3788 to get a hold of Martin Garcia, someone else assisted and I was told that he would call me tomorrow (08/14/2024) to give him an update on what the dealership shared with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway at 65 mph the vehicle completely shut off. All electrical components stopped working as well. After the recall was “fixed” it still randomly will not turn on. This car is a horrifying death trap and should be recalled completely, this is incredibly unacceptable for use and terrifying to drive. I was lucky there were no other cars around me at the time.

“When attempting to start the parked Ford Bronco, the vehicle emitted a clicking sound, and a brake system error warning appeared on the monitor. Shortly afterward, smoke began pouring out from the engine bay. The fire department was called and disconnected the battery to prevent further damage. It was later determined that the battery, despite being dead, continued to send signals to the alternator and starter, which caused the alternator to burn out and the drive belt to melt.”

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 15 MPH, the vehicle lost motive power and stalled. The contact stated that the infotainment screen was erratic before the failure. The contact stated that the hazard lights were inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The mechanic informed the contact that the failure was due to a design flaw. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 61,000.

No warning lamps I believe this is covered under the powertrain warranty, however mine expired 4K miles ago. Excessive shuddering and pull at low speeds while executing turns. Progressively getting worse, inspected by Ford Dealer Shop and told to replace RDU vent hose and fluid. Sooner than later to prevent failure or other damage.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while parked and opening the liftgate on the trunk of the vehicle, the ball that held the driver's side rear liftgate detached. No warning lights were illuminated. The vehicle was driven to the dealer where it was diagnosed that the rear driver's side liftgate and the glass on the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.