2021 FORD BRONCO SPORT Complaints

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.

On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The instrument cluster was blank. The speakers began to emit an abnormally loud, vibrating noise. The exterior lights started flashing and the brake pedal was firm. The contact looked underneath the hood, and then had the vehicle jumpstarted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The failure mileage was approximately 15,000.

Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.

My son and I slowed at a light to turn right. The vehicle completely shut down in traffic. We couldn’t put the car in neutral. We couldn’t turn the hazard lights on and couldn’t jump the vehicle. Luckily we were going slow traveling approx 10-15mph. Our emergency jump machine eventually worked after about 10 minutes, but the console screen remained blank and we drove straight to the dealer, but on Saturdays they don’t have any actual maintenance. The only thing they said they can do is test the battery. After a search on the internet, this has happened to lots of people. Some 2021 Ford Bronco Sports have been recalled, but mine isn’t listed. My question to Ford is, if this is a known issue why are they risking people’s lives? Again luckily we weren’t on the highway or even busier traffic.

The contact's daughter owns a 2021 Ford Bronco Sport. The contact stated while the driver was driving at various speeds, the rear end of the vehicle made an abnormal grinding sound and shuddered. The vehicle was taken to the dealer, where it was determined that the rear differential unit fluid needed to be replaced and a vent tube needed to be installed in the rear differential unit. The vehicle was not repaired. The dealer informed the contact that the repair would be covered. The contact related the failure to NHTSA Campaign Number: 21V011000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 5,000.

Dec 2023- Car was being driven at about 75mph when it quickly began coming to a stop. Took it into the dealer and they fixed something to do with a transmission switch. April 2024- Car was being driven and it came to a complete stop while in drive in the middle of the road. Nothing would work. Had to have it towed. Currently waiting updates from the dealer.

I had driven for about 30 minutes, without turning the car off, I had just picked my fiancé up at the train and was slowing down for a stop sign. The car just stopped completely the lights flashed and powered down and I couldn’t do anything with the drive shift or even get the flashers on. Luckily we were coming to a stop anyway, but for majority of the time I was without flashers lights or anything and it was getting dark. We are in Virginia working and are usually traveling the interstate at the time but happened to do separate modes. I don’t know what could have happened had I been going 70 on the highway at night. I keep trying to start the car and was eventually able to put it in park but wasn’t able to get it into neutral or anything else. After multiple start attempts I am able to get the flashers on but as I keep trying to start it was turning the flashers off. I called for assistance through the ford app and they said it would be 2 hours before someone could come. We were able to get a jump and it came back on and when it did every single warning light was on for a moment and it went back to normal and our friend followed us over to the dealer to drop off. Before this while driving I had no errors and my app said my status was green. I had no notifications of issues from the ford app or my vehicle. Right as it was shutting down it did show a ac warning of some sort. Otherwise no errors. It is currently at a ford dealer and I am waiting to hear back with what they say.

The car completely died with no warning and no electrical systems available at a stop sign. I had to waive traffic around since emergency flashers didn't work. Tried to jump with a jumping station, and a truck with an older battery which didn't work. Only minor clicking and electrical systems turned on. Had to use a car with a brand new battery in order to get car started to drive home <1mi.