2021 FORD BRONCO SPORT Complaints

On 03/14/2023 at 1300 hrs. I had an appointment with the Ford service department in regards to safety recall 22V859. I arrive at the service station and was informed that the part was not available. One of the employees there told me to come back the next day 03/15/2023 at 1000 hrs. and he gave me his word that the vehicle would be repaired at that time. I arrived on that date and after waiting an hour I was called into the office and told they did not have the part. That same employee told me he would call me by the end of that week and here we are on 03/27/2023 and I have not heard from Ford. This is very irresponsible on Fords behalf.

On 3/25/23, I was driving down a 40m and then completely shut down. The entire engph road. I had been stopped at a stoplight and as soon as I started to drive again, the car started moving forwardine, all power (dashboard lights, display screen, everything). I panicked and went to go turn the caution lights on--they wouldn't work. As people behind me started honking, I tried to roll down my window to motion them on---the window wouldn't roll down. I had no choice but to open my car door, and stick my hand out to start waving people on behind me. Knowing this was a dangerous situation to be stuck in the middle of the road with no way for cars behind me to know I was stalled, I called 911. They transferred me to the local police department and within 10 minutes, an officer got behind me and turned his lights on to notify other cars to slow down and go around. After about 45 minutes of waiting for a tow truck, the police were getting concerned because of the continued safety risk. So they had another officer jump my car. That got it into the parking lot of a CVS, where it immediately died again. When it's dead, it tries to revive itself and periodically, lights will come on and start flickering. You then go to try to turn it on and are unable to. The latter situation has happened to me twice in the past (where it will not turn on, lights flicker, etc). However, in both of those former situations, my car was parked (once at my apartment complex and once at church) so there was not as much of a safety concern .However, for it to completely dead stop in the middle lane of an extremely busy road on a Saturday at 4:30p was extremely concerning. What is more concerning is that this car is <2 years old and should NOT be doing this. The 2 other times Ford has looked at this, they run diagnostic tests and say "everything looks fine to us." As of right now, my car got towed to my Ford dealership and given today is a Sunday, I am awaiting their call on Monday.

Brakes make loud noise went in reverse took the vehicle to dealer for service they replace some bushings but still is making the noise.

Contacted Dealer to schedule Recall 22V859. I was informed parts on back order. I can smell raw fuel, at times while driving. Although this recall does not address the core problem (cracked fuel injectors), Ford should have had the parts available for the temporary fix, prior to sending out the letter to customers.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving approximately 30 mph and making a left turn, there was an abnormal rattling noise. There were no warning indicator lights illuminated. The vehicle was towed to the local dealer where it was diagnosed the oil was not changed, and that the flex plate behind the engine had locked up. The flex flywheel broke and shattered. The pin broke and locked up the engine. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure was 85,000. The VIN was not available.

The contact's wife owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving at an undisclosed speed, several unknown warning lights illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Bronco Sport. The contact stated that she noticed a crack was formed at the bottom of the windshield. Upon taking the vehicle to a dealer for an oil change, the mechanic informed her that several cracks had formed at the bottom of the windshield. The mechanic also stated that there was an unknown recall for the failure; however, the VIN was not included. The contact stated that the cracks had expanded vertically on both sides of the windshield, obstructing the driver's vision. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 13,000.