2013 FORD C-MAX ENERGI Complaints

MY CAR FAILED TO START FOR 2 CONSECUTIVE DAYS AFTER NON-OPERATION OVERNIGHT AND WHEN I TOOK THE DEALERSHIP THEY SAID THEY NEED TO PERFORM A TSB 15-0089, SINCE MY CAR WAS OUT OF WARRANTY LESS THAN 2 MONTHS, FORD SAID I NEED TO PAY $1500 TO FIX THIS ISSUE. BASED ON RESEARCH THIS ISSUES SEEMS TO AFFECT MULTIPLE VEHICLES IN THIS CATEGORY AND FORD IS NOT OWNING UP TO FIXING THIS ISSUE THAT IS AFFECTING THESE CARS.

DRIVING APPROXIMATELY 45MPH AND LOST POWER ON A BUSY ROAD WITH SEMI COMING UP BEHIND ME. DISPLAY STATED "STOP SAFELY NOW".

I RECEIVED A RECALL FROM FORD NHTSA RECALL NUMBER 14V597 FORD RECALL NUMBER 14S21 ON SEPTEMBER 25, 2014 IT HAS BEEN A YEAR NOW AND FORD HAS NOT PROVIDED THE PARTS. IS NOT A YEAR SUFFICIENT TIME TO SUPPLY THE PARTS AND REPAIR MY CAR?

PARKED. STARTED CAR, PUT IN REVERSE. CAR SURGED BACKWARD AT A VERY FAST SPEED. LUCKILY I HAD MY FOOT ON THE BRAKE. 2ND INCIDENT 2-27-15. PULLING INTO PARKING PLACE. APPROXIMATELY 2 MPH. REMOVED FOOT FROM ACCELERATOR TO APPLY BRAKE. CAR SURGED FORWARD AT A VERY FAST SPEED AND HIT A CEMENT/METAL POLE AT THE FRONT OF THE PARKING SPACE. LUCKY IT WASN'T A PERSON OR ANOTHER CAR. DEALER SAYS THEY CHECKED CAR AND NO PROBLEMS. *TR

HI ON THE 11/19/2014 AROUND 2:30 MY WIFE AND HER MANAGER AT WORK WE WAS GOING TO MEET UP WITH CLIENT . THE OFFENDED VEHICLE BREAK THE STOP SIGN AND HIT MY VEHICLE FROM THE RIGHT SIDE AND MY CAR SPIN AND FACE THE OPPOSITE DIRECTION FOR THE TRAFFIC .COMPLETELY DISABLED MY VEHICLE I CALLED THE POLICE .I WAIT TILL THE POLICE COME AND WE MAKE THE REPORT . I START FEEL PAIN ON MY NECK AND MY HEAD AND MY BACK SO THEY DO AN EX RAY FOR ME AND ALL THIS HAPPEN BECAUSE THE AIRBAG DID NOT OPEN THE SECOND DAY I RECEIVE LATTER RECALL ABOUT THE AIRBAG AND AFTER THAT I FIND MY SELF PREGNANT SO NOW THE BABY MAY BE INFECTED . SO ON MY THINKING THIS CAR IS NOT SAFETY BECAUSE THIS IS THE THIRD TIME THE DO RECALL FOR THIS MODAL

THE TIRE PRESSURE SENSOR DID NOT WORK AND FAILED TO GIVE INDICATION THAT TIRE WAS BAD AND IT RESULTED IN RIPPED TIRE ON NJ TURNPIKE. FORD'S DEALER TESTED THE SYSTEM AND FOUND THAT CODES WERE NOT RESET BUT THEY DEALER OR THE FORD REFUSE TO TAKE RESPONSIBILITY. *TR

PURCHASED CAR BROUGHT HOME OPEN REAR HATCH VIA ELC OPENER WHILE OPEN TO FULL HEIGHT AND I WAS IN OPENING IT CAME BACK DOWN OVER 12INCHES CAUSING ME TO HIT MY HEAD ON IT. AS I HAD THE EXACT SAME CAR AND THIS WAS A REPLACEMENT THIS WAS NOT EXPECTED AS MY LAST DID NOT DO THIS (SAME YEAR CMAX COLOR OPT EVERYTHING) TOOK BACK TO DEALER WHERE THEY ORDERED NEW STRUTS TOOK A FEW WEEKS THEN WERE REPLACE DOSE THE SAME THING ON MY SLIGHT INCLINED DRIVEWAY (LIVE IN S FL WE DON'T REALLY HAVE BIG HILLS) TOOK BACK AGAIN THIS TIME THEY CHANGED STRUTS FROM ANOTHER CAR AND THEY TESTED ON THERE DRIVEWAY DID THE SAME COMES BACK DOWN WELL BELOW 6 FOOT THEY CALL FORD ENG WHO CLAIM THIS IS NORMAL IF THIS IS SO IT IS VERY UNSAFE AS I HAVE EVEN HIT MY HEAD AT ALMOST EYE LEVEL (BTW I'M 6'1) WHEN I OPEN AND IT FALLS BACK DOWN THIS DOSE NOT ALWAYS HAPPENS SEEMS TO BE WORSE IN WARMER WEATHER FORD HAS CLAIMED THEY HAVE NO FIX FOR THIS ISSUE BUT CAN SEE WHERE SOME COULD EASILY BE INJURED OR DROP A CHILD WHEN HITTING THERE HEAD THE HATCH OPENS ABOUT 6'8" ON ITS ELEC OPENER AND SHOULD STAY THERE AS IT DOSE ON A FLAT SURFACE FORD SEEMS TO BE UNWILLING OR UNABLE TO FIX THIS HAZARD AND CLAIM ITS NORMAL! *TR

TL* THE CONTACT OWNS A 2013 FORD C-MAX PREMIUM. THE CONTACT STATED THAT AFTER REPAIRS FOR NHTSA CAMPAIGN NUMBER 14V237000 (AIR BAGS) WERE PERFORMED. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DAMAGED CAUSING THE PHONE SYSTEM TO ONLY ALLOW INCOMING CALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,100 AND THE CURRENT MILEAGE WAS 28,500.

BACKING OUT OF DRIVEWAY AND POWER STEERING FAILED. WARNING LIGHT WENT ON. I STOPPED DRIVING IMMEDIATELY AND CALLED LOCAL FORD DEALER SERVICE. THEY SUGGESTED RESTARTING THE CAR TO SEE IF STEERING RESUMED AND IT DID. THEY OFFERED A FREE TOW WHICH I DECLINED WHEN I SAW I HAD NON POWER STEERING IF NEEDED. DEALER CLOSE BY AND I DROVE AT VERY LOW SPEED. THREE DAYS LATER THE CAR REPAIR WAS COMPLETED (JULY 4TH WEEKEND). THE WORK ON THE INVOICE WAS "TRACE AND REPLACE POWER STEERING GEAR SET ALIGNMENT WITH PART# 1 CV6Z*3504*JE GEAR ASY - STEERING. CAR SEEMS FINE AND WE WERE ADVISED OF AN UPCOMING POWER STEERING RECALL IN WHICH WE NEED TO PARTICIPATE. HATS OFF TO GENESEE VALLEY FORD IN AVON NY FOR TAKING THIS VERY SERIOUSLY AND GIVING US SUCH PROMPT SERVICE PLUS A LOANER. *TR

TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,512. *TR