2013 FORD C-MAX HYBRID Complaints

TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT STATED THAT THE 12-VOLT BATTERY DID NOT STAY CHARGED. THE BATTERY DIED OVERNIGHT AND WAS JUMPSTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER (KOERNER FORD OF SYRACUSE, SYRACUSE, NY, 315-474-4275) WHERE THE BATTERY WAS RECHARGED AND RESTARTED THE VEHICLE. A DIAGNOSTIC TEST WAS PERFORMED, BUT THE TECHNICIAN WAS UNABLE TO PINPOINT THE SOURCE OF THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE WAS NOT REPAIRED. THE CONTACT COMPLAINED TO THE STATE ATTORNEY GENERAL AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 30,000.

THIRD TIME, ELECTRICAL COMPONENTS WERE ACTING WONKY (RADIO, NO CONTROLS WORKED, NO SHUT OFF, NOT TURNING OFF WHEN DOOR OPENED, AFTER CAR TURNED OFF, PHONE PART OF SYNC DIDN'T WORK), THEN, NOT SURE WHEN, BUT, AFTER PARKING IN DRIVEWAY, AND NOT DRIVING FOR A DAY OR TWO, CAR WAS DEAD, NO RESPONSE TO FOB, WOULDN'T START. EACH TIME, DEALERSHIP HAS TOLD ME THEY'VE FIXED IT, BUT, IT HAPPENS AGAIN. VERY IRRITATING, TO NEVER KNOW FOR SURE, IF I'LL HAVE A WORKING VEHICLE. I HAVE ALSO EXPERIENCED HAVING THE WINDOWS ROLL DOWN, ALL AT ONCE, CAR WAS OFF, I'D PRESSED FOB TO LOCK DOORS. THERE ARE MANY COMPLAINTS ABOUT THESE PROBLEMS! FORD NEEDS TO FIGURE OUT WHAT IS WRONG! I AM DISABLED, NO ONE TO HELP. A DEAD CAR IS A VERY HARD THING FOR ME TO DEAL WITH.

THE STEERING POWER BOX APPARENTLY FAILED ON SEPT. 18 WHEN I WAS GOING TO WORK. THE CHECK POWER STEERING LIGHT CAME ON AND THEN THE STEERING WHEEL LOCKED UP WHEN I TRIED TO BACK OUT OF MY PARKING PLACE AND THEN WHEN I TRIED TO EASE BACK INTO IT, I HAD IT TOWED TO MCCAFFERTY FORD IN LANGHORNE, PA WHERE IT WAS DIAGNOSED AS THE STEERING POWER BOX FAILURE. I DID A GOOGLE SEARCH AND FOUND THE 2014 CMAX HYBRIDS HAVE BEEN RECALLED FOR THIS ISSUE. ALSO - THE GOOGLE SEARCH SHOWS THAT A LOT OF 2013 MODEL OWNERS HAVE HAD PROBLEMS WITH THE STEERING CONTROL BOX - SAME AS ME - BUT THE FORD DEALERS ARE MAKING THEM PAY ANYWHERE FROM $1,500 TO $1,900 FOR THE REPAIR (I AM BEING CHARGED @ $1,800.) CLEARLY IT SEEMS TO BE A PROBLEM THAT FORD SHOULD REMEDY - AND NOT EXPECT THEIR CUSTOMERS TO PAY FOR IT. (I HAVE OWNED FORD CARS FOR ALMOST 30 YEARS AND NEVER ONCE HAVE HAD THIS KIND OF PROBLEM WITH ANY OF THEM.)

TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FORD OF MONTEBELLO (2747 VIA CAMPO, MONTEBELLO, CA 9064 (323) 838-6920) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). SEVERAL DAYS LATER, THE CONTACT NOTICED THAT THE SEAT BELT INDICATOR FAILED TO ILLUMINATE WHILE DRIVING VARIOUS SPEEDS. THE FRONT DRIVER SIDE AND/OR FRONT PASSENGER SIDE SEAT BELTS WERE UNLATCHED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OF THE SEAT BELT WARNING FAILURE. THE MANUFACTURER WAS ALSO NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,114.

TL* THE CONTACT OWNS A 2003 FORD C-MAX HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (BALISE FORD OF CAPE COD LOCATED AT 90 HIGH SCHOOL RD, HYANNIS, MA, 02601, 508-815-4007), BUT THEY DID NOT HAVE THE RECALL REMEDY PARTS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

STALLS WHILE IN MOTION ON .HAD STOPPED FOR A LIGHT WHEN I WENT FOWARD THE CAR STALLED,THEN STALLED 2 MORE TIMES IN LESS THAN 1/8 TH MILE .THEN THE CAR SAT FOR 1/2 HR THEN WAS ALL RIGHT THE REST OF THE WAY HOME.

I WAS IN AN ACCIDENT, DRIVING APPROXIMATELY 25 MPH WHEN I HIT THE BRAKES WITH APPROXIMATELY 20 FEET OF DISTANCE, THE ANTI LOCK BRAKES FAILED TO ENGAGE CAUSING THE CAR TO SLIDE, AND REAR END THE CAR IN FRONT OF ME, UPON IMPACT THE AIRBAGS DID NOT DEPLOY.

MY CAR SHOWED ME SIGNAL OF COOLANT OVERTEMPERATURE THEN LATER WHEN I WAS DRIVING IT STOPPED ON ME FEW TIME SAYING STOP SAFELY NOW AND THEN I HAD TO TAKE IT TO SHOP AND THEY SAID IT WAS TRANMISSION..

THE CONNECTORS LEAKED INTERNALLY THROUGH THE INJECTOR AND ROTTED ALL THE PARTS. ENGINE LIGHT CAME ON AND THE CAR STARTED TO SHAKE VIOLENTLY.