1999 FORD CONTOUR Complaints

THE CONSUMER NOTICED THAT DASH BOARD COVER LIFTED UP, EXPOSING INSTALLATION. THE DEALERSHIP AND MANUFACTURER WERE CONTACTED. *AK THE SPEEDOMETER WAS REPLACED SHORTLY AFTER THE DASH BEGAN TO COME APART. THE ENTIRE DEFROSTER COVER WAS COMING OFF AND WAS PUSHING INSULATION OUT INTO THE VENT. *SC *JB

WHILE DRIVING, THE DASHBOARD PANEL BECAME UNATTACHED FROM THE CONSOLE. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

THE CONSUMER WAS ABLE TO REMOVE THE KEY WHILE THE VEHICLE WAS STILL RUNNING AND IN GEAR. THE MANUFACTURER REJECTED THE CLAIM. *JB

WHEN THE VEHICLE WAS BEING INSPECTED,THE CONSUMER WAS INFORMED THE DASHBOARD WAS SEPARATING FROM THE STRUCTURE EXTENDING 1/4 HIGHER THAN NORMAL. THEY ALSO STATED THAT RECENTLY THEY'VE SEEN AT LEAST NINE VEHICLES WITH THIS SAME PROBLEM. PLEASE DESCRIBE DETAILS. *JB

I OWN A 1999 FORD CONTOUR. AROUND THANKSGIVING 2003 I NOTICED THAT THE DEFROST VENT ON MY DASH CAME LOSE. NEXT THE DASH STARTED TO CURL UP. THEN THE DASH STARTED TO PULL AWAY FROM THE FRAME. I CAN SEE THE GLUE USED TO HOLD IT TO THE FRAME. THE DASH IS NOW CURLED SO HIGH I CAN'T SEE THE WIPERS & PART OF THE HOOD. I AM FEARFUL PASSENGER AIRBAG WILL DEPLOY. I CALLED MY LOCAL FORD COMPANY IN NV & WAS TOLD ABOUT A RECALL BUT IT EXPIRED. I HAD SEVERAL ESTIMATES DONE & HAVE BEEN TOLD PARTS ALONE ARE APPROX $800 & LABOR AT LEAST $1000. AUGUST 9TH 2004 I CALLED THE WORLDWIDE SERVICE LINE AT FORD & WAS TOLD THERE WAS NOT A RECALL BUT A CUSTOMER SATISFACTION PROGRAM #01B78 THAT RAN FROM AUGUST 2001 THRU AUGUST 31 2002. I NEVER GOT ANYTHING. I TOLD THEM I DIDNT FEEL I SHOULD HAVE TO PAY FOR IT WHEN THEY KNOW FAULTY EQUIPMENT IS IN THE VEHICLE. THEY TOLD ME THE PROGRAM HAD EXPIRED. WHEN I TOLD THEM IN THEIR EYES NO ONE HAS DIED YET SO IT IS NOT SERIOUS ENOUGH TO ISSUE AN ACTUAL RECALL. THE REP ACKNOWLEDGED THIS STATEMENT SAYING I WAS CORRECT, THAT IT WAS NOT A SAFETY ISSUE. I TOLD THEM THEY ARE WRONG, IT IS A SAFETY ISSUE, THE AIRBAG IS UNDER THAT DASH AND COULD DEPLOY. FORDS ONLY ANSWER TO ME WAS TO TAKE IT TO A CERTIFIED FORD DEALER IN MY AREA & HAVE THEM INSPECT IT. A TECH WILL TELL ME THE COST TO FIX. THEN IT WAS REPEATED THAT THE PROGRAM HAS EXPIRED. FORD IS NOT GOING TO DO A RECALL FOR EQUIPMENT THEY KNOW IS FAULTY & THEY ARE NOT GOING TO PAY FOR THE REPAIRS. I AM LEFT WITH AN UNSAFE VEHICLE TO PAY FOR REPAIRS THAT I FEEL I SHOULD NOT HAVE TO PAY FOR IN THE FIRST PLACE. I DONT KNOW HOW MANY COMPLAINTS NEED TO BE MADE IN ORDER FOR A RECALL TO BE ISSUED BUT I HOPE IT DOESN'T TAKE SOMEONE ACTUALLY GETTING SERIOUSLY HURT OR A FATALITY FOR THEM TO DO SOMETHING ABOUT THIS, PLEASE LET ME KNOW.. THANKS LJR

CONSUMER NOTICED THAT THE DASHBOARD ON PASSENGER'S SIDE UNEXPECTEDLY CAME APART. THIS COULD CAUSE THE PASSENGER'S SIDE AIR BAG TO GO OFF INADVERTENTLY. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INDICATED THAT THERE WAS A RECALL ON THIS VEHICLE. BUT AT THIS TIME IT EXPIRED DUE TO FACT THAT CONSUMER WAS THE SECOND OWNER. TIME ELAPSED FOR THIS RECALL AT THIS TIME. *AK

1999 FORD CONTOUR SE - HEATER BLOWER WORKING ONLY ON HIGH MODE. BURNED OUT RESISTOR. THIS WAS A RECALLED PART FOR 96-98 CONTOURS. I SUSPECT SAME PROBLEM IN 1999 MODEL. ONLY 22,000 MILES. PART REPLACED BY MECHANIC 8/4/04.*AK

I HAVE NORMAL USE ON MY CAR AND ON JULY 26, 2004 MY AIR BAG LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. I READ MY OWNER'S GUIDE TO SEE WHAT THE PROBLEM COULD BE AND IT STATED THAT IF THESES PROBLEMS WAS TO OCCUR THAT I NEED IT TO BE SERVICE BY A QUALIFIED TECHNICIAN. I BROUGHT MY VEHICLE IN ON JULY 27, 2004 TO GET IT SERVICED. I INFORMED FORD THAT I SMELLED A WIRE BURNING, AND THAT I SAW A LITTLE PUFF OF SMOKE ON JULY 26, 2004 THAT CAME FROM UNDER MY DASH BOARD. I WAS INFORMED MY THE FORD DEALERSHIP THAT THEY DID 3 DIAGNOSTIC TEST ON IT AND THEY STILL COULD NOT FIGURE OUT WHAT THE PROBLEM IS WITH THE AIRBAG SYSTEM. THIS IS A SAFETY PROBLEM THAT COULD HAVE ENDED UP DEADLY IF I WAS TO GET INTO AN ACCIDENT BECAUSE OF THE MALFUNCTIONS IN THE CAR. AS FAR AS WHAT IS BEING DONE IS BEYOND ME BECAUSE THEY STILL CANNOT FIGURE OUT WHAT THE PROBLEM IS, AND WHAT PARTS ARE GOING TO BE NEEDED FOR THE REPAIRS ON MY CAR. I WOULD LIKE TO MATTER TO BE INVESTIGATED IMMEDIATELY BEFORE SOMEONE GET HURT, AND THEY DON'T HAVE THEIR AIR BAG SYSTEM NOR EMERGENCY BRAKE LIGHT SYSTEM WORKING. *AK

CONSUMER TOOK THE VEHICLE INTO THE DEALER ON A RECALL FOR A CRACKING DASHBOARD ONE YEAR AGO, AND WAS TOLD THAT THE PROBLEM DID NOT APPEAR TO BE SERIOUS ENOUGH TO BE REPAIRED. CURRENTLY, THE DASHBOARD CRACKED AGAIN AND LIFTED UP, BLOCKING HEAT AND AIR. MANUFACTURER WAS CONTACTED, AND STATED THAT THE DATE FOR THE RECALL EXPIRED. HOWEVER, CONSUMER TOOK VEHICLE BACK TO THE DEALER TO SEE IF THEY WOULD REPAIR IT AT CONSUMER'S EXPENSE. HOWEVER, DEALER WILL NOT REPAIR IT. *AK

WHEN BACKING OUT OF THE DRIVEWAY THERE WAS A POPPING SOUND. LEFT FRONT TIRE WENT FLAT. VEHICLE WAS TOWED TO THE SHOP, AND IT WAS DISCOVERED THAT BOTH STRUTS BROKE. *AK