1998 FORD CONTOUR Complaints

WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING THE TEMPERTURE GAUGE INDICATED THE VEHICLE WAS OVER HEATING AND THE VEHICLE BEGAN TO SMELL LIKE SMOKE, AFTER INSPECTION OF THE VEHICLE CONSUMER NOTICE THAT THE ENGINE FAN WAS ON FIRE. NLM

MOTOR MOUNTS HAVE BEEN REPLACED CAR BROKE DOWN AGAIN 8/26 DEALERSHIP DID NOT REPAIR CORRECTLY AND THEN MY ENGINE BLEW UP BEFORE I LEFT TOWN. THEY REPALCED ENGINE AND NOW I HAVE TO REPLACE MOTOR MOUNTS AGAIN. I AM VERY UNHAPPY WITH ALL THESE ISSUES AND THE SERVICE I HAVE REC. MIRACLE FORD HAS NOT REIMBURSED ME FOR ITEMS THEY PROMISED, NOR HAVE THEY SENT ME INFORMATION I REQUESTED SINCE SEPTEMBER. HOW CAN A CAR KEEP HAVING MOTOR MOUNTS REPLACED. THIS SOUNDS LIKE A DEFECT. I HAVE RECORDS OF TAKING MY CAR IN FROM THE BEGINNING WITH THE SAME ISSUES THAT I AM FACING AGAIN TODAY.

THIS PRETAINS TO THE DRIVER'S SEAT. THE REINFORCING BAR ATTACHED TO THE REAR, UNDERSIDE OF THE SEAT PAN HAS SNAPPED. THIS BAR CONNECTS THE SEAT PAN BOTTOM TO THE SEAT TRACKS. THE BROKEN BAR IS ALLOWING THE SEAT TO MOVE FROM SIDE TO SIDE. THE SEAT AND TRACK ASSEMBLY APPEARS TO BE LOOSE.

CONSUMER STATED THE HEATER CORE IS INOPERATIVE, WILL NOT BLOW OUT HEAT, TOOK VEHICLE TO DEALER, AND REPAIRED IT, BUT PROBLEM STILL EXISTS. THIRD TIME THAT PROBLEM HAS OCCURRED, THE PROBLEM IS WITH THE HEATER / AIR CONDITIONER BLOWER SWITCH ONLY OPERATES ON HIGH SPEED. * JG *AK

SEAT WAS REPAIRED BECAUSE OF SQUEAKS AND BROKEN STABILIZER BAR UNDER THE SEAT BASE. SEAT WAS STABILE AFTER REPAIR WITH NO MORE SQUEAKS. I GOT INTO THE CAR TODAY, AND AS I TURNED TO GRAB MY SEATBELT, THE SEAT BACK SUDDENLY GAVE WAY. I CAN NO LONGER USE THE BACK OF THE SEAT TO SUPPORT MYSELF WHILE DRIVING. THE CONTOUR IS BEING TAKEN TO SMITH-CAIRNS FORD ON 2/11/2002 FOR REPAIRS. I AM NOT GOING TO PAY FOR THE REPAIRS BECASUE I THINK THAT FORD SHOUD CONSIDER THIS A SAFETY DEFECT. I HAVE NEVER HAD A CAR, ONLY 4 YEARS OLD WITH 76,000 MILES AND HAVE A PROBLEM LIKE THIS WITH THE SEATS.

CONSUMER WAS TRAVELING ON HIGHWAY, AND WITHOUT PRIOR WARNING WATER PUMP SHUT DOWN, AND TRANSMISSION VIBRATED WHEN APPLYING BRAKES. DEALERSHIP WAS AWARE OF PROBLEM.*AK

WHILE DRIVING TRANSMISSION GEARS STICK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

CONSUMER HAD RECALL(01V23000) REPAIRS PERFORMED AND WAS INFORMED BY FORD THAT SHE WAS ENTITLED TO A REFUND, CONSUMER HAS CONTACTED MANUFACTURER ON 3 OCCASIONS AND WAS TOLD THAT A CHECK HAD BEEN ISSUED, AFTER NOT RECEIVING A CHECK FOR 3 WEEKS, CONSUMER WAS INFORMED TO CONTACT THE DEALER WHERE THE REPAIRS WERE MADE, THE DEALERSHIP INFORMED CONSUMER THAT A CHECK HAD NOT BEEN ISSUED BECAUSE FORD WAS NOT AUTHORIZING THE REFUND, FORD STATED THE DEALER DID NOT GO THROUGH THE PROPER CHANNELS TO BE REIMBURSED, THE DEALER THEN TOLD CONSUMER THEY WOULD REIMBURSE HER AND TRY TO GET THE MONEY BACK FROM FORD, HOWEVER CONSUMER STILL HAS NOT RECEIVED A REFUND.*JB

DRIVER LOST CONTROL OF THE VEHICLE WHILE TRYING TO AVOID HITTING AN ANIMAL IN THE STREET, THE VEHICLE OVERTURNED ONTO ITS ROOF AND RAN INTO A DITCH AND AFTER IMPACT THE AIR BAGS DEPLOYED, AS A RESULT OF THE FAULTY AIR BAG THE DRIVER WAS KILLED AND THE PASSENGER SUSTAINED INJURIES TO HIS HEAD, PRIOR TO THIS ACCIDENT THE CONSUMERS RECEIVED RECALL NOTICE 000-000 FOR THE AIR BAG AND WENT TO THE DEALER FOR REPAIR, THE DELAER WAS UNABLE TO PERFORM REPAIRS DUE TO LACK OF PARTS AND THE CONSUMER WAS ADVISED TO RETURN IN A FEW DAYS, CONSUMER RETURNED TO THE DEALER WHO STILL HAD NO PARTS AVAILABLE AND APPROXIMATLEY THREE DAYS LATER THE ACCIDENT OCCURED. *AK *MR *NLM

MANY OTHER FORD CONTOUR OWNERS EXPERIENCED THIS PROBLEM AS WELL. ON WWW.CONTOUR.ORG MESSAGE BOARDS. NO SAFETY DEFECTS LISTED. *AK