2005 FORD CROWN VICTORIA Complaints

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) WAS RECEIVED DECEMBER OF 2015. AFTER CONTACTING THE DEALER UPPER MARLBORO FORD IN UPPER MARLBORO, MD, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LOSS OF ACCELERATION AT WIDE OPEN THROTTLE, TRANSMISSION SEEMS TO "SLIP" WHEN TRYING TO PASS OR ACCELERATE HARD AT HIGHWAY SPEED HAS HAPPENED ON MULTIPLE OCCASIONS

FORD ISSUED A RECALL FOR MY 05 FORD CROWN VIC. THE DEALER THAT HAS MY CAR FOR THE RECALL IS UNABLE TO FIX THE SITUATION. THE LIGHTING CONTROL MODULE THEY WERE TRYING TO PUT IN MY CAR IS FOR A CAR THAT HAS AUTO LAMPS. MY VEHICLE BY VIN IS NOT EQUIPPED WITH AUTO LAMPS, THEREFORE THE RECALL PART THEY HAVE WILL NOT WORK ON THE CARS WITHOUT AUTOLAMP OPTION. TO OTHER PEOPLE OUT THERE CALL A DEALERSHIP HAVE THEM CHECK BY VIN IF YOUR CAR HAS AUTO LAMP OPTION IF NOT, DO NOT TAKE IT FOR RECALL. THEY HAVE HAD MY CAR FOR A WEEK WITHOUT THE PROBLEM BEING FIXED. THEY ARE GOING TO PUT MY OLD LCM BACK IN MY CAR TOMORROW SO I CAN HAVE MY VEHICLE. IN THE END MY PROBLEM WITH LCM STILL WILL NOT BE FIXED, SO MY TAIL LIGHTS WILL STILL NOT BE WORKING. THANK YOU FORD FOR NOT BEING ABLE TO FIX THE PROBLEM THAT IS YOUR FAULT. THE DEALERS DID NOT EVEN OFFER A LOANER VEHICLE FOR MY TIME.

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE AND THE VEHICLE LOST STEERING ABILITY. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THERE WAS A PROGRESSING ELECTRICAL SHORT AND FAILURE WITH THE HEAD LAMPS. FOR MONTHS, THE DEALER STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE AND A REPAIR APPOINTMENT COULD NOT BE SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER AND THE MANUFACTURER TO DETERMINE AN INTERIM REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING)THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/19/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/07/2017*JS

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE HEADLIGHT NOT ILLUMINATING. THE CONTACT WAS ABLE TO TAP THE LIGHT CONTROL MODULE TO HAVE THE HEADLIGHT OPERATE AS INTENDED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

THERE HAS BEEN A LOSS OF STEERING CONTROL AND THE STEERING BECOMES TIGHT AT LOW SPEEDS. FORD DEALER SAYS IT IS THE POWER STEERING RACK AFTER I TOOK IT IN FOR THE RECALL OF THE POWER STEERING COLUMN.

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 122,627.

TODAY I WAS DRIVING MY 2005 FORD CROWN VICTORIA ON A CITY STREET. I MADE A LEFT HAND 90 DEGREE TURN AT A RELATIVELY SLOW SPEED. UPON TURNING THE WHEEL BACK, THE STEERING LOCKED. TO AVOID HITTING A PARKED CAR TO THE LEFT, I FORCED THE STEERING OVER FORCEFULLY. IT FELT AS IF THE STEERING SHAFT WAS BLOCKED BY SOMETHING. I PULLED THE CAR IMMEDIATELY OVER TO A PARKING SPOT ON MY RIGHT. IN THE PROCESS OF TURNING THE WHEEL, THE STEERING WAS SUDDENLY NORMAL, THEN VERY DIFFICULT, NORMAL, THEN DIFFICULT, AS IF IT WERE BEING INTERMITTENTLY HIT. I OPENED THE HOOD AND FOUND THE LEFT HEADER HEAT SHIELD, OPPOSITE OF THE STEERING SHAFT, SEPARATED FROM ITS NORMAL POSITION AND WAS LODGED BETWEEN THE STEERING SHAFT AND THE HEADER. THE HEAT SHIELD WAS HEAVILY CORRODED. I TOOK A PHOTO OF IT IN ITS LODGED POSITION. I THEN REMOVED THE HEAT SHIELD AND ATTEMPTED TO MOVE THE STEERING WHEEL. IT TURNED FREELY AND NORMALLY. DUE TO MY LOCATION, I HAD TO DRIVE THE VEHICLE (WHICH APPEARED DRIVE-ABLE) FOR ANOTHER HOUR TO MY HOUSE.THE VEHICLE HAS ALREADY BEEN FIXED BY THE RECALL INVOLVING THE STEERING SHAFT REPLACEMENT, AND HAS BEEN DRIVEN FOR MANY MONTHS SINCE THEN. THE STEERING SHAFT IMPACTED THE HEAT SHIELD MULTIPLE TIMES, COLLAPSING PART OF THE HEAT SHIELD AND LEAVING SURFACE MARKS ON THE STEERING SHAFT. THIS MAY HAVE CAUSED DAMAGE TO THE STEERING SYSTEM AND/OR SHAFT, APART FROM THE FACT THAT THE HEAT SHIELD IS NOW ABSENT, POTENTIALLY FURTHER DAMAGING OTHER COMPONENTS. THANK YOU