2000 FORD CROWN VICTORIA Complaints

MY COMPLAINT IS IN REGARDS TO MY EMPLOYER. I AM A POLICE OFFICER AND I THINK THE VEHICLES WE ARE USING ARE BEING MADE UNSAFE BY THE ADDITION OF EXTRA EQUIPMENT. THE DEPT. HAS ADDED COMPUTERS, SHOTGUNS THAT ARE MOUNTED OVERHEAD AND CAUSING OFFICERS TO HIT THERE HEADS, NOT TO MENTION WHAT MIGHT HAPPEN IF ONE IS INVOLVED IN AN ACCIDENT. THEY HAVE ALSO SHUT OFF ARE AIR BAGS, BECAUSE THE COMPUTERS ARE SIDE MOUNTED AND ARE NOT AIR BAG COMPATABLE. THEY HAVE ALSO INSTALLED VIDEO CAMERAS AND RADAR UNITS THAT HANG FROM REARVIEW MIRRORS. THESE MOUNTS ARE NOT SECURE AND OFTEN FALL OFF. I HAVE COMPLAINED TO MY BOSSES AND UNION REPS. NO ONE CARES, IN FACT I WAS TOLD "THE DEPT. DOES NOT TAYLOR MAKE POLICE CARS." SEVERAL OFFICERS HAVE ALREADY HURT THEMSELVES ON THESE EXTRAS. I JUST WANT A SAFE VEHICLE.I DO NOT NO WHO ELSE TO TURN TO. I HAVE ALSO LODGED A COMPLAINT WITH OSHA. PLEASE ADVISE. *NM

IN JANUARY 2005, WHEN MY 2000 FORD CROWN VICTORIA HAD 41573 MILES ON IT, THE HEATER FAN FAILED TO BLOW WARM AIR. A LOCAL SERVICE GARAGE IN GAITHERSBURG, MD TESTED THE SYSTEM AND DETERMINED THAT THE BLOWER CONTROL MODULE HAD MALFUNCTIONED. THE MODULE WAS REPLACED (PART #XW1H-19E624-AB, MADE IN BRAZIL, $95.88), AND LABOR TO REPLACE THE MODULE BROUGHT THE TOTAL BILL TO $259.27. IT SHOULD BE NOTED THAT ONLY 4000+ MILES EARLIER THE COMPRESSOR AND DRYER HAD BEEN REPLACED TO PROVIDE COOL AIR DURING THE SUMMER. *NM

IN JUNE 2004, WHEN MY 2000 CROWN VICTORIA HAD 37082 MILES ON IT, THE AIR CONDITIONER FAILED TO BLOW COLD AIR; THE VEHICLE WAS INSPECTED BY FORD QUALITY CARE IN GAITHERSBURG, MD, WHERE IT WAS DETERMINED THAT THE PROBLEM WAS ASSOCIATED WITH THE COMPRESSOR AND THE DRYER, BOTH OF WHICH WERE REPLACED. THE COMPRESSOR (PART #F3AZ-19V703-AARM - $391.59) AND DRYER (PART #YW1Z-19C836-AA - $139.30) ALONG WITH OTHER SMALLER PARTS WERE REPLACED FOR $543.12, AND LABOR BROUGHT TO TOTAL BILL TO $1010.62. I ASKED THAT THE PARTS BE RETURNED, BUT WAS TOLD THEY WERE CORE AND COULD NOT BE RETURNED. HAD THE FAILURE OCCURRED 1083 MILES EARLIER I ASSUME IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY. *NM

WHILE PULLING OUT OF A PARKING SPACE, A LOUD POP SOUNDED AND THE VEHICLE STALLED . THE DEALER STATED THE SPARK PLUG STRIPPED OUT OF THE CYLINDER HEAD. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

WHILE PARKED WITH THE ENGINE RUNNING SMOKE CAME FROM UNDER THE HOOD. CONSUMER NOTICE WATER LEAKING OUT OF THE INTAKE WHEN OPENING THE HOOD. THIS OCCURRED BECAUSE THE INTAKE CRACKED AT THE HEATER HOSE. MECHANIC DETERMINED THAT THE INTAKE CRACKED BECAUSE IT WAS MADE OUT OF PLASTIC.*AK

WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND CRASHED INTO A TREE. DRIVER SUSTAINED FIRST DEGREE BURNS, AND WAS TAKEN TO A HOSPITAL. BOTH AIRBAGS DEPLOYED. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. BUT DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

PLASTIC INTAKE CRACKS AT HEATER HOSE CONNECTION. THIS IS A POLICE CAR WHICH CAN IDLE FOR LONG PERIODS AT A TIME.THIS CONDITION LEAKS ANTIFREEZE INTO THE WELL OF THE SPARK PLUG WHICH CAUSES A MISFIRE,AND THE CAR OVERHEATS IF NOT CONSTANTLY WATCHED.WE HAVE CHANGED MANIFOLDS AFTER CALLING FORD AND WE WERE TOLD ONLY A CRACK BEHIND THE ALTERNATOR WAS UNDER WARRANTY.

WHILE DRIVING 65 MPH REAR END OF VEHICLE DECREASED IN SPEED. CONSUMER COASTED VEHICLE TO SIDE OF HIGHWAY. DEALER SERVICED VEHICLE, AND DETERMINED REAR AXLE NEEDED TO BE REPLACED. *AK

THE TIRE FELL APART. THE RUBBER IS COMING OFF EXPOSING THE STEEL WALL AND LIFTING UP AROUND THE INSIDE EDGE OF TIRE. *JB

THE ENGINE IN MY 2000 CROWN VICTORIA STALLED AT A STOP SIGN, AND I LOST THE POWER STEERING AND POWER BRAKES. THE CAR TURNED INTO A TANK AND COULD NOT BE CONTROLLED. IT WAS EXTREMELY SCARY BECAUSE I COULD HAVE HIT SOME INNOCENT PEOPLE WHICH WOULD HAVE MEANT ANOTHER LAWSUIT FOR FORD. I HAD TO PUT ONE FOOT ON THE BRAKE AND ONE FOOT ON THE ACCELERATOR TO GET THE CAR TO AN AUTO SERVICE CENTER. AT 38,938 MILES, THE CAR NEEDED A NEW IDLE SPEED CONTROL MOTOR, AIR FILTER, AND MASS AIR FLOW SENSOR. I BELIEVE THAT THESE PARTS WERE DEFECTIVE AND WROTE A LETTER TO WILLIAM CLAY FORD, THE CHAIRMAN OF FORD MOTOR COMPANY. WHILE THE CAR WAS STILL UNDER WARRANTY, THE OVERDRIVE SWITCH HAD TO BE REPLACED BECAUSE THE WARNING LIGHT WOULD NOT GO OFF. I FELT THAT THERE SHOULD HAVE BEEN NO CHARGE, BUT THE DEALER CHARGED ME $200 FOR LABOR. I BELIEVE THAT THIS CAR IS AN ONTARIO-BUILT MONDAY MORNING LEMON AND WILL NEVER BUY ANOTHER FORD AUTOMOBILE.