2002 FORD CROWN VICTORIA Complaints

REPLY TO CONCERN THAT PRIVATELY OWNED CROWN VICTORIA VEHICLE'S WILL NOT RECEIVE SAME RETROFIT SERVICE DETAILED IN THE CLOSURE RESUME FOR SQ01-014. SENT A COPY OF THE CLOSING RESUME AND A VOQ FOR FUTURE USE. *SCC *JB

DO YOU HAVE REASEARCH REGARDING REAR VIEW MIRRORS IN CARS, FIELD OF VIEW, DISTORTION OF OBJECTS IN MIRRORS, ETC. THIS IS FOR A RESEARCH PROJECT. THANK YOU.

THE CONSUMER IS CONCERNED THAT THE FUEL TANK MAY EXPLODED IF THE VEHICLE IS INVOLVED IN REAR END COLLISION. *SCC

CONSUMER STATES PURCHASED VEHICLE ON 09/17/02. SAW NEWS REPORT REGARDING FUEL TANK COLLISION EXPLOSION. CONTACTED MFR WHO ADVISED ONLY MAKING MODIFICATIONS FOR VEHICLE BEING USED IN A POLICE FLEET. NLM *YH

CONSUMER PAID FOR ABS BRAKES, AND THE VEHICLE CAME WITH STANDARD BRAKES. DEALER STATED IT WAS A MISPRINT. CONSUMER FEELS VEHICLE MAY NOT STOP PROPERLY IN AN EMERGENCY.*AK

CONSUMER COMPLAINS OF A DEFECT AND VIBRATION IN THE DRIVE SHAFT ASSEMBLY. THE DRIVE SHAFT ASSEMBLY HAS BEEN REPLACED TWICE AND THE DIFFERENTIAL ASSEMBLY WITH NO FAVORABLE RESULTS. *JG

VEHICLE HAS STANDARD BRAKES, BUT CONSUMER PAID FOR ABS BRAKES. CONTACTED DEALER, AND THEY STATED IT WAS A TYPOGRAPHICAL ERROR. *AK CONSUMER IS REQUESTING A REFUND OR A NEW VEHICLE.*YH

WHILE DRIVING 2 MPH AND WITHOUT WARNING, VEHICLE ACCELERATED ON ITS OWN ABOUT 15 MPH, RESULTING IN AN ACCIDENT. DEALER HAS BEEN NOTIFIED ABOUT PROBLEM ON OTHER OCCASIONS, AND VEHICLE HAS NOT BEEN SERVICED.*AK *YH

STEERING WHEEL/COLUMN IS NOT PARALLEL TO THE DRIVER. IT IS SLANTED SO THAT YOUR LEFT HAND IS FORWARD OF YOUR RIGH HAND,THEREBY GIVING THE PRECEPTION THAT YOU ARE AIMED/DRIVING TOWARD THE RIGHT SIDE OF THE ROAD. CHECKED ALL CROWN VICTORIA'S ON DEALER LOT AND THEY HAD SIMILIAR SETUP AND IN SOME VEHICLES THE SLANT WAS MORE THAN IN OTHERS. ALSO, IN SOME VEHICELS THE DRIVERS SEAT WAS OFF-SET FACING TOWARD THE RIGHT SIDE OF THE CAR. I CONSIDER THIS A SAFETY ISSUE BECAUSE IT COULD LEAD ONE TO OVER STEER OR OVER CORRECT DUE TO THE MIS-PRECEPTION OF WHERE THE VEHICLE IS ACTUALLY BEING GUIDED. SO FAR THE MANUFACTURER HAS NOT ADVISED ME OF WHY THE VEHICLE IS DESIGNED THIS WAY, BUT AGREES THAT IT WAS BUILT LIKE THIS FOR SOME REASON. HAVE NOT BEEN ABLE TO GET FORD ENGINEERS TO TELL WHY THEY DESIGNED THE STEERING COLUMN THIS WAY. LOCAL DEALER SERVICE CENTER HAD ADJUSTED MY VEHICLE'S STEERING COLUMN TO BE MORE PARALLEL TO ME, BUT IT IS STILL SLANTED AND AT TIMES MAKES STEERING A LITTLE CONFUSING. *AK

FORD HAS STOPPED INSTALLING SPLASH SHIELD (P/N FSVY*8327*A) UNDER MOTOR OF CROWN VICTORIA. THIS CAUSES THE FAN BELT TO COME OFF WHEN IT IS RAINING. CAR LOSES ALL ACCESSORIES INCLUDING POWER STEERING/ ALTERNATOR, AND WATER PUMP. CAR CAN NOT BE DRIVEN OVER 4 BLOCKS DUE TO OVERHEATING. THIS WILL PLACE ELDERLY PEOPLE ON SIDE OF ROAD IN RAIN (OR THEY WILL CRASH BECAUSE THEY WILL NOT BE ABLE TO TURN THE CAR WITHOUT POWER STEERING). *AK