2003 FORD CVPI Complaints

FROM: BOLIVAR POLICE [MAILTO:[email protected]] SENT: TUESDAY, MARCH 24, 2009 12:45 PM TO: SUBJECT: 2003 CVPI LIGHTING PROBLEMS WE HAVE BEEN HAVING A PROBLEM WITH THE HEADLIGHTS GOING OUT ON OUR 2003 CVPI. THE LIGHTS GO OUT AND THEN AFTER A SHORT TIME COME BACK ON. IT IS VERY SPORADIC. OUR LOCAL MECHANIC HAS REPLACED THE HEADLIGHT SWITCH BUT THIS DID NOT SOLVE THE PROBLEM. I WAS WONDERING IF ANY OTHER AGENCY HAS HAD THIS PROBLEM AND IF SO, HOW IT WAS CORRECTED. THANKS RICKY L. WHITNEY CHIEF OF POLICE BOLIVAR VILLAGE PD LIGHTS ARE FIXED, HAD TO REPLACE THE LIGHTING MODULE. THANKS FOR THE HELP. *TR RICK WHITNEY CHIEF

TL*THE CONTACT OWNS A 2003 FORD CVPI. THE CONTACT PURCHASED A POLICE VEHICLE THREE WEEKS AGO AND FOUND A FEW OUTSANDING RECALLS WHILE ATTEMPTING TO INSTALL DIFFERENT PARTS ON THE VEHICLE. HE CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT THE RECALL REPAIRS HAD NOT BEEN PREVIOUSLY PERFORMED. THEY FURTHER STATED THAT SINCE THE VEHICLE WAS NOT BEING USED AS A POLICE VEHICLE ANYMORE, THEY DID NOT HAVE TO HONOR THE RECALLS AND REPAIR IT FOR FREE. THE NHTSA CAMPAIGN ID NUMBERS IN REFERENCE WERE 02I003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY), 03V279000 (WHEELS), 05V206000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH), AND 04V328000 (SUSPENSION:REAR). THE FAILURE MILEAGE WAS 128,000. 4/01/09 *NJ UPDATED 04/06/09. *JB

I WAS DRIVING TO SCHOOL DECEMBER 3RD, 2008 WHEN I NOTICED MY BLINKERS (FLASHERS) WERE NOT WORKING WHEN I WAS MAKING LANE CHANGES. AFTER WHICH I NOTICED THAT MY HEAD LIGHTS, DASH BOARD LIGHTS AS WELL AS MY HAZARD LIGHTS WERE NOT WORKING. I WAS TOLD THAT THIS WAS DUE TO A LIGHT CONTROL MODULE FAILURE. THIS ISSUE IS ALSO AFFECTING MY SEAT BELT ALARM AND LIGHT. IT IS CURRENTLY ON GOING AND HAS NOT BEEN CORRECTED DUE TO MY CURRENT RESEARCH ON THE MATTER. I AM ONLY WRITING THIS COMPLAINT DUE TO THIS INFORMATION I FOUND: "THIS AGENCY HAS EXPERIENCED SEVERAL FAILURES OF LIGHTING CONTROL MODULES ON 2005 FORD CROWN VICTORIA?S. WHILE DRIVING DOWN THE ROAD, WE HAVE EXPERIENCED A SUDDEN LOSS OF HEADLIGHTS, AND IN SOME CASES, THE HEADLIGHTS HAVE NOT CAME BACK ON FOR A SUBSTANTIAL PERIOD OF TIME. THE FAILURES OCCURRED WITHOUT WARNING. WE HAVE CONTACTED FORD FLEET SERVICES AND MADE THEM AWARE OF THE ISSUES BUT AT THIS TIME THEY HAVE NOT ISSUED ANY RECALLS. WE HAVE ALSO CONTACTED THE NHTSA OFFICE OF DEFECTS INVESTIGATION (ODI) AND FILED A COMPLAINT. ODI HAS CURRENTLY OPENED AN INVESTIGATION INTO THE ISSUE WHICH IS REFERENCED UNDER NHTSA ACTION NUMBER : PE08066. DUE TO THE SAFETY ISSUE OF THIS DEFECT AND THE COST ASSOCIATED WITH REPAIRS, I WOULD ASK THAT ANYONE WITH THIS PROBLEM CONTACT THE NHTSA AT 1-888-327-4236 AND FILE A COMPLAINT IN AN ATTEMPT TO HAVE A RECALL ISSUED FROM FORD. THE CURRENT INVESTIGATION COVERS FORD CROWN VICTORIA?S AND MERCURY GRAND MARQUIS?S, MODEL YEARS 2003-2005." IF THERE IS AN ON GOING INVESTIGATION I WOULD LIKE TO BE INFORMED ON THE MATTER DUE TO THE POSSIBLE CASE OF A CRASH IF DRIVING AT NIGHT WHEN THE DEFECT OCCURS. THANK YOU FOR YOUR TIME. *TR

FUEL TANK LEAK DEALER STATED THAT A HOLE HAD "RUBBED THROUGH" THE TANK AND THAT THE TANK WOULD NEED TO BE REPLACED. THIS HAD BEEN ON-GOING FOR SOME TIME. SINCE THE TANK IS BOLTED IN PLACE, HOW DOES IT RUB AGAINST SOMETHING ENOUGH TO WEAR A HOLE IN THE TANK. I BELIEVE THIS IS A DESIGN AND SAFETY FLAW. *TR

WHILE DRIVING AT NIGHT, THE HEADLIGHTS WENT OFF. I WAS ABLE TO REACH MY DESTINATION BY HOLDING THE HIGH BEAM (FLASH TO PASS) ACTUATOR ON. I DISCOVERED THAT FORD IS AWARE OF A PROBLEM WITH THE LIGHTING CONTROL MODULE. I HAD A MECHANIC REPLACE THE MODULE AT A COST OF $698.22 ($558 FOR THE PART, $90 LABOR, AND 50.22 TAX). IT SEEMS TO ME THAT THE LIGHTS GOING OFF WHILE VEHICLE IS IN OPERATION COULD POSE A SAFETY HAZARD! I WILL KEEP THE OLD PART. *TR

SO I BUY A CVPI POLICE INTERCEPTOR WITH OVER 117K MILES OF POLICE DUTY USE THAT HAS A SAFETY RECALL 07S48 REGARDING THE WHEELS AND IT CANNOT BE PERFORMED BECAUSE THE VEHICLE IS CURRENTLY NO LONGER IN POLICE DUTY USE. I HAVE WORKED AT AUTOMOTIVE DEALERSHIPS FOR OVER FIFTEEN YEARS AND NEVER IN MY LIFE HEARD OF A SAFETY RECALL ON A VEHICLE THAT ONLY APPLIES TO WHO IS BEHIND THE WHEEL. *JB

FORD RECALL REGARDING CROWN VICTORIA POLICE CARS BECAUSE OF CRACKS THAT CAN DEVELOP IN POLICE CRUISER WHEELS. I'M A PA STATE CONSTABLE (LAW ENFORCEMENT OFFICER) AND UPON PURCHASING A RETIRED PA STATE POLICE VEHICLE THE WHEELS ON MY VEHICLE ARE CRACKING AND FORD MOTOR CO. EMPLOYEE KEVIN EMPLOYEE #61151 ADVISED THERE IS NOTHING THEY CAN DO AT THIS TIME. *TR

VEHICLE HAS LACK OF POWER, NO ACCELERATION, WON'T SHIFT IN HIGH GEAR, AND CHECK ENGINE LIGHT COMES ON. FUEL PUMP FAILURE, FUEL PUMP PRESSURE LOW UNDER HARD ACCELERATION. REPLACE FUEL PUMP. THREE PUMP REPLACEMENTS IN THREE YEARS. *JB

I OWN A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR WHICH FALLS INTO THE EXTENDED WARRANTY COVERAGE FOR MANUFACTURER DATE TIME FRAME LISTED IN RECALL 03V279000. DESPITE THE FACT THAT THREE OF THE FOUR RIMS ON MY CAR HAVE DEVELOPED THE CRACKS AND AIR LOSS LISTED IN THE RECALL, FORD CLAIMS MY VEHICLE IS NOT COVERED. FORD AGREES MY VEHICLE WAS MANUFACTURED IN THE TIME FRAME THAT SHOULD BE COVERED BY THE EXTENDED WARRANTY, BUT CLAIMS MY VIN NUMBER IS NOT INCLUDED IN THE COVERAGE. I HAVE HAD TO REPLACE THE THREE DEFECTIVELY MANUFACTURED RIMS AT MY COST JUST TO BE ABLE TO DRIVE THE CAR. I HAVE THE THREE RIMS STORED FOR INSPECTION/RETURN TO FORD. *JB

DURING A ROUTINE INSPECTION, THE RIGHT REAR WHEEL WAS FOUND TO BE CRACKED. CF WHEEL STAMPING. *AK