2019 FORD ECOSPORT Complaints

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine and low oil warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine oil pump. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to the dealer, who then diagnosed a failure with the starter. The vehicle was repaired. After investigating the failure, the contact related the failure to the intermediate remedy for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The contact was later informed that the manufacturer would pay 40 percent of the starter repair costs; however, the contact was not satisfied with the amount of assistance being offered. The failure mileage was 77,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. In addition, the contact noticed an abnormal rattling sound. The vehicle was driven to the shoulder of the road. The contact turned the vehicle off. The vehicle was restarted driven to the residence; however, the contact was frequently stopping on the shoulder of the road while driving to the residence. The contact stated that previously the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 90,100. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle is 5 years old and the APIM went. Expensive part/repair and a main function of the vehicle. Cannot fix, update, or even reset the radio now.

It has been one year from the first recall and they keep putting the repair off I think they have had plenty of time to make these parts I think they don't want to fix these cars in hopes that we will forget or they can blame us for this mistake that they made . At any rate this will be the last Ford I buy . [XXX] Cincinnati Ohio INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While the contact's daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure reoccurred while driving, and the vehicle lost motive power. The vehicle was towed to an unknown dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for over 60 days. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 20 MPH, the vehicle shuddered abnormally. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

Powertrain Malfunction/ reduced power Vehicles emission control system The service light has been 3 months after car was purchased in 2023. Dealer claim to fix recall but a week later same light same issues. They fixed car with recalled parts.