2019 FORD ECOSPORT Complaints

The contact owns a 2019 Ford Ecosport. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission failed to shift above second gear. In addition, the contact became aware of an abnormal ticking sound. The contact stated the sound was like the sound of a sewing machine. The vehicle was taken to the dealer; however, the vehicle was not inspected. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 26,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 40 MPH, the vehicle failed to respond. The check engine and the wrench warning lights were illuminated. On another occasion, while driving the vehicle at an undisclosed speed, the vehicle shut off without warning. An independent mechanic diagnosed the vehicle with engine failure. The vehicle started to lose motive power and progressively continued to stall and shut off. The vehicle was taken to the dealer and received undisclosed repairs; however, while driving to the residence the vehicle shut off three times. The dealer informed the contact to stop driving the vehicle and a tow truck was sent to pick up the vehicle. The vehicle had been with the dealer awaiting the repair until May 1, 2024. The failure mileage was approximately 69,576. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated that while at a stop light and depressing the accelerator pedal, the vehicle failed to respond as needed. There was an abnormal ticking sound coming from the engine. The contact stated that several unknown warning lights were illuminated. The dealer was contacted, and the vehicle was taken to be diagnosed; however, the technician was unable to determine the cause of the failure. The contact stated that the engine was replaced; however, the contact was informed that the repair was temporary. The contact stated that after the engine was replaced, the vehicle was retrieved; however, three weeks later the failure reoccurred. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 49,000.

The contact owns a 2019 Ford EcoSport. The contact stated while driving at an undisclosed speed, the transmission was hesitating before shifting gear. The check engine warning light was illuminated. The contact stated that the transmission was slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to a dealer, but the vehicle was not diagnosed. The contact stated that the vehicle was awaiting repair. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My car went to the dealership service department to be fixed because the recall piece broke in December. Middle of February they told me it was all fixed I picked it up and within 8 hours it wasn’t driving right and had a bunch of alerts. I tried to drive it home it broke down in 2 degrees weather, I was stranded for 35 minutes with no heat. The dealership got the car back had it for a few more weeks. Today they called saying they think it will be fixed. They called this afternoon saying they took it for the test drive and it wouldn’t work.

On Dec 20, 2024 at 1:51PM my vehicles check engine light turned on as I was driving an Uber rider to their destination. I was unable to accelerate my gas pedal to get on the freeway. I immediately pulled over to the side of the road and saw my check engine light pop up on my dashboard. I checked my Ford App, stating check engine light is on due to low fuel system pressure, poor fuel quality/restricted fuel filter causing limited engine power until resolved. I immediately had my car towed in this case of emergency to the Frontier Ford Dealership to get this resolved. I was told after diagnostic I will be notified if under recall. I was emailed to pay out of pocket for the diagnostic repairs on 1/29/25. Then emailed by CARFAX about the new recall #23V905 that is overdue for my car on 2/14/25. I am currently paying for a car without a free rental and have been out of work for 3 months. I can't afford to pay out of pocket to Frontier Ford Dealership. I need to get back to work and I need my transportation.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 MPH, the suddenly decelerated to 9 MPH unintendedly and stalled in the middle of the road. The contact activated the hazard lights. The vehicle failed to restart and was pushed to the side of the road with assistance. The contact stated that the failure recurred several times while driving. The check engine warning light was illuminated. The message "engine coolant overheating" was displayed. The vehicle was towed to the dealer, where unknown engine parts were replaced several times; however, the failure persisted. The dealer informed the contact that they were waiting for an unknown part for the engine replacement. The vehicle was not repaired. The contact stated that vehicle rental assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the pulley tensioner was replaced; however, the failure recurred approximately three months later. The contact was informed by the dealer that the engine was previously replaced as an interim repair under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the final recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

Component that failed was engine oil belt and tensioner. Car almost died right on highway. Dealer has confirmed. Dealer has inspected it.