2019 FORD ECOSPORT Complaints

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light recently appeared on the instrument panel. The manufacturer was made aware of the issue. The failure mileage was approximately 40,00. The VIN was not available.

I was having issues where accelerating was difficult for a couple weeks. Then I was going 70 on the highway and began dropping speed quickly (down to 30 mph within 30 seconds). I was pressing on the gas and nothing was happening. My check engine light turned on and the wrench light showed up, my screen when black and I had to pull over, felt like car stalled. Turned car off and then back on to try to get somewhere safer. Far would not go over 20 pulled into parking spot and breaks didn’t work. Got towed to my family mechanic and he drove it and said the same thing happened (he thought it was electric so send me to ford dealer). Dealer could not find anything wrong except a software update was needed. Problem was resolved but I found it hard to believe that was it. Fast forward 10 months later same thing happens. Lights turned on then off. Auto stop/start no longer working. Car feels like it is struggling to accelerate again and once I’m up to the intended speed it seems like it doesn’t want to change gears. Car basically seems like it is driving all wrong.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while stopped at a light, upon the light turning green, the contact attempted to accelerate; however, the vehicle failed to accelerate before shutting off with the check engine warning light illuminated. The contact shifted to neutral and was able to push the vehicle to the side of the roadway where the vehicle was restarted and drove as needed. The contact stated that the failure was a persistent failure. The contact also stated that the vehicle occasionally failed to start-up as needed. The vehicle was taken to a local dealer and the contact was informed that there was a fee for the diagnostic test to see if the failure was related to the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 65 MPH, the low oil pressure warning illuminated. The contact slowed the vehicle down below highway speed and drove to the residence. The contact parked and turned off the vehicle; however, while attempting to start the vehicle, the vehicle failed to start. The contact had not taken the vehicle to a local dealer nor independent mechanic. The vehicle was not diagnosed or repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts were not yet available. The manufacturer was informed of the failure and the contact was informed that parts were not available until 2025 and instructed the contact to save repair receipts for future reimbursements. The failure mileage was approximately 49,000.

The engine oil light came on in my car. It went off and then came back on. I eventually could not drive. I lost all oil pressure. I see from online research that the car has a history of the oil pump sensor arm fracturing. I was traveling and away from home when it happened. My car has been in Oneonta Ford now for approximately 6 weeks. They keep giving me different reasons why they can't fix the car but Ford has been sued many times for this issue and failing to fix it and notify drivers about the defect.

The contact owns a 2019 Ford EcoSport. The contact stated that while opening and closing the front driver’s side door there was an abnormal clicking sound coming from the door. The vehicle was taken to an independent mechanic who informed the contact that there was a major crack in the door. The contact was informed by the mechanic that if the door was not replaced, the door would eventually detach from the vehicle. The dealer and the manufacturer were both notified of the failure but neither offered any assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 36,000.

The contact owned a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the low oil pressure warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the oil pump tensioner assembly and oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.