2020 FORD ECOSPORT Complaints

The contact owns a 2020 Ford Eco Sport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at 65 MPH, the vehicle started to lose motive power. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to the dealer where is diagnosed and determined that the engine was damaged due to the oil pump failure. The dealer stated that the engine needed to be replaced; however, the dealer confirmed that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. While the contact's husband was driving at approximately 60 MPH, the vehicle stalled with several warning lights illuminated. The contact's husband was able to steer the vehicle off to the shoulder of the highway. Due to the failure, the vehicle was initially towed to the residence. The vehicle was later towed to a dealer where the vehicle was diagnosed with a defective engine oil pump drive belt tensioner arm. The contact had the vehicle repaired by the dealer. Recently, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. Since the repair, the contact stated that various warning lights, including the oil warning light, had appeared on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The vehicle had been making a noise and would occasionally lose power. I had made an appointment with Ford and had just left my home to drive the car to drop off when the oil light came on, then the check engine light and a wrench light. The car was making a terrible noise and I had to turn around. The engine was starting to smoke when I got back to my home. The car had previous issues with losing power and Ford had said this was due to a faulty temperature gauge and had replaced the temp. gauge.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 55–60 MPH, the vehicle began to jerk and shut off. The oil pressure warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was like NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 70,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 35 MPH, the "low oil pressure" warning light illuminated, and the contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that the vehicle was losing motive power. The contact pulled over and stopped the vehicle. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact called a dealer but was told that the parts to complete the recall repair were not yet available. The failure mileage was approximately 56,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon starting the vehicle, the oil pressure and check engine warning lights illuminated. The contact stated that while accelerating, the vehicle hesitated before accelerating. The dealer was made aware of the failure but was not able to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the check engine and oil warning lights illuminated, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the local dealer who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at approximately 75 MPH, the "Oil Pressure Low" message displayed and continued to flash. The contact entered a parking lot, turned the vehicle off, and attempted to turn the vehicle back on, however, the vehicle would not restart. The vehicle was towed to the residence and then towed to the dealer. The vehicle was not diagnosed or repaired; however, the dealer confirmed that parts were not yet available for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

The system of my car kept saying that low oil pressure and I was confused because I just got my car oil changed two weeks ago. So I went to Jiffy Lube to get my oil checked. They said it was full and that I had a mass flow light on and they stated that there was something wrong with the oil pressure due to the airflow or something, so then my car stopped on side of the road 2 minutes after I left jiffy lube. I almost got to into a wreck. Someone almost hit my car because my car was accelerating slow, so I had to pay a tow truck to take my car home then I have to pay for a mobile mechanic to come out to my house to see the issue. he said that it was , the vacuum pump, the engine oil pressure was low due to the airflow just like jiffy lube said and also the timing belt or chain tension needed to be replaced. Now I have been without a car for a week and every time I call the dealership they said that there is no parts in stock. I have also called the vehicle safety hotline 1-888-327-4236 and the number is out of service. So I don’t know what to do. I am without a car I don’t know how to rent a car because I don’t have the money for it because I just paid over $600 (Tow truck, oil service and diagnosis test). I don’t know if you guys can trade my car in for something else or give me a loaner car but something has to be done. You guys have to help me out some kind of way due to this recall. This is acceptable especially since I have to Uber my kids to and from school and daycare and I have to Uber myself to work, pick up my kids and home every day. Please contact me as soon as possible [XXX] so this issue can be resolved. Thanks [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)