2019 FORD ECOSPORT Complaints

My newly purchased 2019 Ford eco-sport with under 40000 miles started having engine malfunctions, and would not accelerate at all. I had it towed to joey Meyers and was told they needed to replace the engine. I had it replaced in October 2023, Which took two months, and now I am Having the same exact engine light come on and my car is slow to accelerate even after replacing the engine. 4 weeks ago I brought the vehicle back to Joe Meyers ford and was told that “ this is a new issue and the parts that need to be replaced are technically “outside” of the engine so not covered under warranty “ the repair invoice total that was quoted to me is $2400. I refused to pay this because I don’t understand how the engine is replaced and three months later I have the same issue but ford is saying it’s now a new engine problem. Since then, I checked online to see if there have been any recalls on the vehicle and was shocked to see Jan 04,2024 Manufacturer Recall Number 23S64 NHTSA Recall Number 23V905. Not once did anyone at ford tell me that there is a recall on my vehicle that is stating the exact issues I am experiencing. I am a single mother of 3 children and work full time therefore I am concerned about my childrens safety while driving this vehicle. The vehicle experiences sudden loss of power while driving at high speeds on the freeway.

Due the oil drive belt breaking caused the motor to be bad per the ford dealership so they saying it needs a new motor

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. In addition, the brake pedal was depressed; however, the brakes failed to function as intended. The contact stated that the brakes did not activate. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 58,995. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated. The contact stated that on three separate occasions, the vehicle stalled after the warning light illuminated. The vehicle was restarted on all three occasions after sitting for approximately 20 minutes but started losing motive power. Additionally, the contact observed an abnormal gasoline odor in the cabin of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine oil pressure light was illuminated. The contact took the vehicle for an oil change however, the failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was informed that the engine oil pump was inoperable. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2019 Ford EcoSport. The contact stated while driving 65 MPH, the check engine warning light illuminated. The low engine pressure message was displayed. The vehicle was slow to move, but the contact was able to continue driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the oil pump had failed and caused the engine to seize. The dealer recommended an engine and oil pump replacement. The vehicle was not repaired. The contact stated that the repairs were not covered under warranty. The manufacturer was contacted and offered to assist with the repairs. The failure mileage was approximately 84,712.

The car lost oil pressure resulting in engine failure. When I went to take it to mechanic to diagnose I was told the oil pump belt and pulley system had failed resulting in a blown engine

On April 2nd, my cars dash said “low oil engine pressure” with a severe dinging noise. I got an oil change and they said to take it to a mechanic, my local mechanic said the oil pump belt drive was at a loss of pressure, resulting in damage to my engine and oil pump. On 4/2/24 My local mechanic refused to fix it due to the recall and said that it should be fixed at Fords expense. On 4/14/24 I got my car towed to the Ford Dealer with my AAA membership, by the next day 4/15 I talked with service and we did not agree to a diagnosis because I knew parts would be out regardless of the diagnosis due to the Letter I received. The dealership was insisting on a diagnosis but I could not afford it out of pocket and Ford agreed that regardless of what the diagnosis said, parts for the low oil engine pressure are not available and could not be expedited because my vehicle doesn’t run. They said my car could only sit for two weeks at the dealership since it is not actively seeking parts. They are looking for me to pay out-of-pocket until the program becomes available when the second part of the issue for recall is noticed. Ford issued a recall but said parts wouldn’t be available until approximately August/24 or possibly later. Ford has not offered me any solution to this matter and they are not taking accountability for putting a defective product on the road. I have seen over 136k Ford Ecosport models 2018-2022 have been reporting this issue. My car is unsafe to drive.

The contact owns a 2019 Ford EcoSport. The contact stated that the "Oil Change Required" message was displayed. The contact stated that while the vehicle was reversing, there was an abnormally loud sound heard. The contact stated that the vehicle had to be reversed slowly. The vehicle was not repaired. The contact received notification of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the remedy part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,423. VIN tool confirms parts not available.

The oil pump drive belt broken damaged the motor ford is aware of this but hasn't issued a recalled yet but in the mean time im stuck with out a vehicle and paying notes on and not eligible for a loaner car.