2020 FORD ECOSPORT Complaints

View complaints related to 2020 FORD ECOSPORT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 380 complaints submitted for the 2020 FORD ECOSPORT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD ECOSPORT
    - Waynesboro, VA

    My husband was driving when both the oil light and the engine light came on. He lost power. Thankfully he was on a road with no traffic.The oil pump is not working. The engine needs to be replaced only after 3 years. Took it to the dealership, they told him that the engine would need to be replaced. He was then told he could drive it back home, he was in a different county than what we live. We took it to a non dealership shop and they told us the same thing. Called Ford, they told me there was nothing that they could do. I have $12,549 left to pay so a trade in is out of the question. Please help

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - HILLSBORO, MO

    Lost power to my car. Took it to get look at and they told me oil pump pressure belt quit working and caused major engine problems. It tore up the engine as well as the turbo and now I need awhole new engine. I am now paying for a car that I can't drive. Ford told me they can't help me because my warranty just ran out.

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - Natchitoches, LA

    While on a 4 hour trip, after about two hours, the car suddenly started alerting "low engine oil pressure". I keep my car maintained, but thought perhaps there was a leak. I went got my oil changed, and still the alert was present. I reduced my speed to get to my closest relative. While getting off the interstate, the brakes malfunctioned. My car is a ford ecosport ecoboost. The ford dealership is saying the engine and the turbo have to be replaced. Once I researched online, I saw that I was not the only person this happened to. I could have died when those brakes malfunctioned. By the grace of God I made to my relative's and they towed my car from there.

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - Edgerton , WI

    At just over 5600 miles low oil pressure light came on while driving . Vehicle lost power and systems including brakes started failing. Managed to get safely off of road. Engine needs to be rebuilt. (barely still under warranty )

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - Rocky point, NC

    Oil pump failure. Sounded like belt broke and no oil pressure light came on. Immediately cut off vehicle. Called Ford and they say $3500 or more to repair.

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - El Paso, TX

    Purchased the used car in June 2023 with 63k miles. Driving home to TX Nov 2023, low oil pressure outside Houston. Towed car to local Ford dealer. Was told the turbo failed damaging the engine. Bothe turbo & engine must be replaced est $6-7K to repair but over a month back order on engine. Had to rent a truck & tow my car back home to El Paso. Vehicle still not fixed due to cost and backlog on parts. After much research this is a known issue with Ford ecoboost models that they refuse to take responsibility for on the badly designed engine.

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - Pittsville, MD

    I purchased this vehicle in 2020 and for the first 55,000 miles the car was great and after that it became a nightmar. I was driving one day and and lost power and the car would not accelerate properly I took the car to my dealership and after them having it they said the turbo charger had malfunctioned. The dealer fixed it after paying a $100 deductible. A month or so goes by and the car lost power and the engine was knocking. I called the dealer once again and they came and picked it up. A few days went by and the dealer called and said that the oil pump had failed causing the engine to blow. They said they were going to replace the engine and after several days they called and said my car was finished. I went and picked it up. Since then the car has been back in the shop twice because the wrench light kept coming on and having the same powertrain issues. The second time was just in the past few days to be exact Dec,02,2023 the same problem the wrench light hesitation and no acceleration when hitting the gas pedal the dealership once again told me to bring it in. Today Dec,05 I was told to come In about my car and they informed me the battery and the brake linings were the cause of the wrench light. Doing my own research the wrench light is a sign of powertrain issues. The dealership tells me what they want to tell me because I feel like they are tired of dealing with this issue and it's very disheartening to me because this is my only mode of transportation.

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - Bowling Green, OH

    The contact owns a 2020 Ford EcoSport. The contact stated while starting the vehicle, the low oil pressure warning light illuminated. The contact inspected the oil level and noticed that the oil level was normal. The vehicle was towed to several independent mechanics to be diagnosed. The vehicle was then towed to the dealer, where it was diagnosed that an unknown belt had fractured, which led to the oil pump and engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 82,950.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ECOSPORT
    - Forsan, TX

    The car began to have problems going up the slightest incline with the wrench light coming on but going off when stopped. Then the oil pressure light came on. When it was in the dealership I was told I needed a new engine because the oil pump had gone out which they said had been causing the deceleration when going uphill at all. They said they were metal shavings in the engine. The car was in the shop for over 2 months. I did trade the car off while they were waiting on a engine. I had the extended warranty which covered this expense. This was a very difficult and dangerous situation.

    Source: NHTSA WEB SITE
  • 2020 FORD ECOSPORT
    - Sterling Heights, MI

    The contact owns a 2020 Ford EcoSport. The contact stated while driving from a complete stop, the low oil pressure warning light illuminated. The contact continued driving; however, the vehicle started making an abnormal knocking sound while approaching her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not under a recall. The failure mileage was approximately 60,683.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE