2019 FORD ECOSPORT Complaints

TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. AFTER DRIVING APPROXIMATELY 30 TO 40 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED DRASTICALLY REDUCED. ALSO, WHILE THE CRUISE CONTROL WAS SET AT 78 MPH, THE SPEED ERRONEOUSLY DECELERATED TO 74 MPH. THE VEHICLE WAS TAKEN TO MULLINAX FORD (2317 STATE RD 44, NEW SMYRNA BEACH, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,300.

WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION SLIPS RESULTING IN THE CAR JUMPING FORWARD. SOMETIMES IT ONLY STUMBLES AND IS BARELY NOTICEABLE. OTHER TIMES IT JUMPS FORWARD SEVERAL FEET. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT AND WE DROVE ANOTHER BRAND NEW CAR THAT HAD THE SAME ISSUE. THEIR MECHANIC SAID IT WAS NORMAL. THIS MAKES TURNING AROUND IN A PARKING LOT OR SMALL SPACE VERY DANGEROUS.

WHILE ON A LONG TRIP I STOPPED ON A SERVICE AREA. WHEN I GOT OFF THE VEHICLE I NOTICED A STRONG HEAT SMELL. WHEN OPEN HOOD I NOTICED TURBO WAS GLOWING RED TOT ALL THE WAY BELOW OXIGEN SENSOR.

WEIRD BURN MARKS HAVE APPEARED ON THE TOP OF MY MUFFLER. I BOUGHT THE CAR ON MARCH 15TH, 2019. I FIRST NOTICED IT ON APRIL 21ST, 2019 (SEE CAR DOC 2 PHOTO). I TOOK IT IN TO HAVE IT LOOKED AT ON MAY 8TH, WHEN IT WAS DETERMINED IT WAS JUST A COSMETIC PROBLEM. IT WAS REPLACED ON MAY 15TH. TODAY, MAY 24TH, 2019, I LOOKED AT IT AND SAW THE SAME PROBLEM STARTING AGAIN (SEE CAR DOC 3 PHOTO). A REPRESENTATIVE AT THE DEALERSHIP TOLD ME THEY SAW ANOTHER ECOSPORT WITH THE SAME ISSUE, BUT NO ONE CAN IDENTIFY THE PROBLEM. I'M GROWING CONCERNED AS IT LOOKS TO BE A BURN, OR SOME KIND OF REACTION WITH MATERIALS. IT LOOKS AS IF SOMETHING IS DRIPPING ONTO THE MUFFLER FROM ABOVE, AND THAT IT'S NOT THE MUFFLER ITSELF WITH THE ISSUE. I ALSO ATTACHED MY SERVICE INVOICE FROM WHEN IT WAS REPLACED THE FIRST TIME.