2020 FORD ECOSPORT Complaints

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the oil pump drive belt, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving on a main road at 55 MPH, the vehicle started to jerk abnormally, decelerated, and lost automotive power. The contact stated that the check engine warning light was illuminated. The contact pulled over immediately, and had the vehicle towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine oil pump drive belt tensioner, fuel injectors, the engine short block, and the pistons were faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 62,200.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 33,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the maintenance warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that parts were not available for the recall repair. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that the front passenger’s side seat belt was unable to retract, and a passenger seated in the seat was not safely secured. The contact was informed that the seat assembly was faulty and needed to be replaced. The vehicle was taken to the local dealer, who determined that the seat belt needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

The flex plate on the engine broke causing a loss of power and the vehicle stalled and was unable to be restarted.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.