2009 FORD EDGE Complaints

View complaints related to 2009 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2009 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 FORD EDGE
    - OAK PARK, IL

    TL* THE CONTACT OWNS A 2009 FORD EDGE. WHEN THE BRAKE PEDAL WAS APPLIED, AN ABNORMAL NOISE WAS HEARD. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM EXTENDED WARRANTY COVERAGE (13N02) FOR THE BRAKE BOOSTER, ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - HENDERSONVILLE, TN

    VISTA SUN ROOF PLASTIC CLIPS BROKE NOW SUN ROOF WILL NOT CLOSE. TRIED CLOSING THE SUN ROOF AND THE PLASTIC PICE BROKE OFF AND HIT MY ARM. THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON LINE ABOUT THIS SAME PROBLEM WITH THE SUNROOF AND IT COSTS $1400-$3000 TO FIX BECAUSE OF 1 LITLLE PLASTIC CLIP BREAKING

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - COUPEVILLE, WA

    TAMARA RECALL - THE FIRST LETTER I RECEIVED ON THIS RECALL WAS IN JULY 2016. NOTHING HAS BEEN DONE. THE LAST ONE I RECEIVED WAS THIS LAST JANUARY AND NOW THEY ARE TELLING ME NOT TO DRIVE IT BECAUSE IT IS NOT SAFE. I AM CURRENTLY EXPLORING AVENUES TO SUE THE FORD DEALER AND FORD MOTOR COMPANY. THE CAR IS USELESS TO ME. I CAN'T DRIVE IT, I CAN'T TRADE IT, AND I CAN'T SELL IT ALL BECAUSE IT HAS HAD AN ACTIVE RECALL FOR GOING ON 3 YEARS NOW. I AM GETTING TIRED OF THIS!!!!!!!!

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - WARNERVILLE, NY

    TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FUCCILLO FORD OF NELLISTON AT (518) 993-5555 (LOCATED AT 6500 NY-5, NELLISTON, NY 13410) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - SYRACUSE, NY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (ROMANO FORD, 5431 N BURDICK ST, FAYETTEVILLE, NY 13066, 315-637-4491) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - CUSTER, WI

    TAKATA RECALL, LETTER RECEIVED FEB 2018, FORD MOTOR CO & LOCAL DEALER SAY DON"T KNOW WHEN PARTS ARE AVAILABLE TO FIX ISSUE, FORD MOTOR CO SAYS IN LETTER RECEIVED MAY 2018 THAT FORD ALLOWING $30 DAY FOR RENTAL CAR, LOCAL DEALER SAYS DON'T HAVE RENTAL CARS FOR $30 DAY, MINIMUM IS $38 DAY, THAT MEANS ABOUT $240 PER MONTH THAT A LOT OF PEOPLE DON'T HAVE. SCARED TO DRIVE THE CAR BECAUSE OF INJURY THAT COULD BE CAUSED. WANTED TO SELL CAR AS IT WAS MY MOMS WHO HAS PASSED AWAY BUT NOBODY WANTS TO BUY IT BECAUSE OF THIS RECALL - I DON'T BLAME THEM. SO THERE IT SITS PARKED WHILE I AM PAYING FOR LICENSE PLATE AND INSURANCE. READ THAT IT IS SAFE IF NO ONE SITS IN FRONT PASSENGER SEAT - DO I TRUST THIS? WHY DOES IT TAKE SO LONG TO GET PARTS, WHEN NEW CARS ARE COMING OUT AND FORD HAS AIR BAGS IN NEW CARS. WHERE DO THEY GET AIR BAG PARTS FOR THE NEW CARS BEING MANUFACTURED? GUESS JUST HAVE TO WAIT, FOR HOW LONG - NOBODY KNOWS!

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - BURNS, OR

    "TAKATA RECALL" "TIRED OF WAITING FOR REPLACEMENT PARTS" CAR IS UNSAFE . CAR IS STILL BEING USED AS HAVING A HARD TIME FINDING A RENTAL VEHICLE CLOSE TO MY AREA FOR $30/DAY. I HAVE BEEN WAITING FOR REPLACEMENT PARTS FOR OVER A YEAR? IT IS NOT SAFE TO RIDE IN THE FRONT PASSENGER SEAT OF VEHICLE. THIS IS TOO LONG FOR THEM TO EXPECT PEOPLE TO GO WITHOUT A FIX TO THIS PROBLEM! THERE IS A $30/DAY RENTAL OPTION, SO FAR I HAVE NOT FOUND A RENTAL PLACE THAT WILL RENT A CAR THAT CHEAP. NEED TO FIND A BETTER WAY TO HANDLE THIS. AS I AM TIRED OF HAVING EVERYONE RIDE IN BACK SEAT OF CAR.

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - MADISON, TN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 17V024000 (AIR BAGS). THE DEALER (WAYNE FORD, 444 US-46, WAYNE, NJ 07470, (973) 256-8800) INDICATED THAT THE REPAIR PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). *TT CONSUMER STATED THE FUEL PROPULSION SYSTEM (PWS) 140000 AIR BAGS. VEHICLE PURCHASE DATED SHOULD BE ON OR BEFORE INCIDENT DATE, PURCHASE DATE 10/21/17 INCIDENT DATE 10/26/15 UPDATED 10/15/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 FORD EDGE
    - ORLANDO, FL

    TAKATA RECALL I HAVE BEEN RECEIVING SAFETY RECALL NOTICES SINCE 2016 FROM FOR TELLING ME THAT MY TAKATA AIRBAG WAS ON A SAFETY RECALL, I HAVE BEEN TO THE FORD DEALER AND NUMBER OF TIMES AND EACH TIME I GO I'M ALWAYS TOLD THAT THE PARTS AREN'T IN IN 2018 I RECEIVED A SAFETY RECALL NOTICE TELLING ME NOT TO DRIVE MY CAR BECAUSE OF THE UNSAFE CONDITIONS THAT'S NOT AN OPTION FOR ME I NEED TO DRIVE MY CAR EACH AND EVERY DAY, I LIVE IN FLORIDA WHERE I UNDERSTAND THAT IT IS VERY UNSAFE TO BE DRIVING AROUND WITH THAT TAKATA AIRBAG I DON'T KNOW WHAT TO DO AT THIS POINT BUT SOMETHING NEEDS TO BE DONE THIS IS BEEN GOING ON FOR 2 YEARS

    Source: NHTSA WEB SITE
  • 2009 FORD EDGE
    - BURLESON, TX

    HAVE RECEIVED SEVERAL RECALL NOTIFICATIONS CONCERNING THE PASSENGER SIDE AIR BAG IN MY VEHICLE. I'VE CHECKED WITH THE DEALER SEVERAL TIMES AND AM ONLY TOLD THEY ARE NOT AVAILABLE AND I'LL BE NOTIFIED WHEN ONE DOES BECOME AVAILABLE. WHY ISN'T THE NHTSA FORCING THE ISSUE ON THESE RECALLS? I'VE SEEN MANY COMPLAINTS FOR ALL YEARS AND MODELS SO IT IS NOT JUST LIMITED TO MY PARTICULAR VEHICLE. IF THIS IS A SAFETY ISSUE, ENFORCE THE REQUIREMENT!

    Source: NHTSA WEB SITE