2011 FORD EDGE Complaints

WITHOUT ANY FOREWARNING, WE WERE DRIVING ALONG AND HEARD AND FELT SEVERAL LOUD POPS COMING FROM UNDER THE HOOD. WHEN WE STOPPED, WE FOUND A BROKEN WINDSHIELD, THE PASSENGER SIDE WHEEL/TIRE HAD COLLAPSED INTO THE WHEEL WELL, AND THE ENGINE HOOD WAS PUSHED UP ROUGHLY 6" ABOVE WHERE IT'S SUPPOSED TO BE. UPON INITIAL INSPECTION, WE NOTICED THAT THE PASSENGER SIDE STRUT TOWER, WHICH IS OF A RIDICULOUSLY WEAK 2-PIECE DESIGN, THE 2 PIECES HAD COMPLETELY SEPARATED FROM EACH OTHER. NO POTHOLES OR OTHER ROAD HAZARDS WERE HIT, WE WERE DRIVING IN A STRAIGHT LINE. THE APPROXIMATE 9 SPOT WELDS HOLDING THE TWO PIECES OF THE STRUT TOWER TOGETHER COMPLETELY SEPARATED. WHEN THE VEHICLE WAS INSPECTED BY 2 SEPARATE SHOPS, BOTH CLAIMED THAT WAS ABSOLUTELY NO DAMAGE TO ANY OTHER SUSPENSION COMPONENTS, INCLUDING CONTROL ARMS, BALL JOINTS, SWAY BAR, SWAY BAR END LINKS, OR ANYTHING ELSE THAT WOULD'VE CAUSED THE STRUT TOWER TO BREAK IN SUCH A FASHION. SEVERAL INCIDENTS OF THIS HAVE BEEN REPORTED ONLINE AND REFERENCES CAN BE SHARED UPON REQUEST.

THE ENGINE DIED, AS I WAS DRIVING THE CAR DOWN THE INTERSTATE. THE STEERING WHEEL LOCKED AS I TRIED TO EXIT AND MY CAR DRIFTED INTO ONCOMING TRAFFIC. FORTUNATELY THERE WAS NO ACCIDENT BUT WHEN I WAS FINALLY ABLE TO GET THE CAR TO THE SIDE OF THE ROAD IT WAS SEVERELY SMOKING AND I HAD TO GET MYSELF AND MY DAUGHTER OUT OF THE CAR IMMEDIATELY. ALSO, THE HEAD GASKETS AND RADIATOR BLEW AND NOW THERE IS A MAJOR ELECTRICAL PROBLEM WITH THE CAR THE SERVICE DEPARTMENT COULD NOT DIAGNOSE AFTER 5 HOURS OF INVESTIGATING.

DRIVERS DOOR AJAR LIGHT STAYS ON. THE DOOR IS CLOSED. IT WON'T LOCK THE DOORS WHEN YOU ARE DRIVING. AT NIGHT THIS IS A PAIN SINCE THE DOME LIGHTS STAY ON FOR AWHILE. TRIED WD40 AND NOTHING. FORD NEEDS TO ADDRESS THIS SINCE THERE ARE MANY MANY COMPLAINTS ABOUT THIS.

TWICE WHILE DRIVING THE VEHICLE OVER 50 MPH, ON A MAIN ROAD, IT LOST POWER AND THE WRENCH LIGHT TURNED ON. THE VEHICLE COASTED TO A STOP AND AFTER A FEW MINUTES WAS ABLE TO BE RESTARTED.

SWITCH ON SHIFTER THAT TELLS THE COMPUTER WHETHER THE CAR IS IN PARK OR RUNNING MALFUNCTIONED. COMPONENT REQUIRES REPLACEMENT OF THE ENTIRE SHIFTER AND HAS THE ABILITY TO CAUSE THE VEHICLE NOT TO START SINCE IT NEVER REGISTERS THAT IT IS IN PART WHEN STOPPED. BACKUP CAMERA LINKAGE FAILURE RENDERING THE BACK CAMERA INOPERATIVE. THE VEHICLE WAS STATIONARY BUT PROBLEM WITH SHIFTER SWITCH REPORTING THE CAR NOT IN PARK COULD RESULT IN THE CAR NOT CUTTING OFF OR STOPPING WHEN RUNNING. TO FIX THESE MALFUNCTIONS AND FAILURES COST OVER $900 DOLLARS. THESE ARE ENGINEERING DEFECTS NOT OWNER RELATED.

REAR HATCH AJAR ALARM GOES OFF CONSTANTLY DURING WARMER WEATHER. THIS CAUSES DOME LIGHT TO GO OFF AND ALSO UNLOCKS DOORS. IT DOES THIS WHILE IN MOTION. COLDER WEATHER THIS PROBLEM GOES AWAY SEEMS LIKE

THE DRIVERS SIDE DOOR WILL OFTEN REPORT THAT IT HAS BEEN LEFT AJAR WHEN IT REALLY HASN'T. THIS CAUSES THE DOME LIGHT TO STAY ON AT NIGHT WHILE DRIVING FOR A TIME WHICH IS DISTRACTING. IT ALSO HIDES THE FACT WHEN THE DOOR ACTUALLY IS AJAR BECAUSE YOU ASSUME THE SENSOR IS JUST ACTING UP.

DRIVER DOOR AJAR ALERT REMAINS ON ALL THE TIME, EVEN THOUGH THE DOOR IS SHUT AND LATCHED AND PREVENTS THE DOORS FROM LOCKING WITH THE AUTOMATIC LOCK BUTTONS AND KEYLESS ENTRY PAD.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE FRONT DRIVER DOOR WAS PROPERLY CLOSED. IN ADDITION, THE FRONT AND REARS DOORS LOCKED AND UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

DOOR AJAR SENSOR STAYS ON FOR DRIVER'S DOOR, INTERIOR LIGHTS WON'T GO OFF AND CREATES A NIGHT DRIVING HAZARD, LOCKS WON'T LOCK WHILE IN THE CAR AND THIS IS ALL BECAUSE OF A FAULTY LATCH. FORD IS AWARE OF THE PROBLEM AND EVEN HAS A BULLETIN OUT ABOUT IN WHICH I FOUND IN THE ALL DATA SYSTEM BUT WON'T DO ANYTHING ABOUT IT. LABOR ALONE TO FIX THE PROBLEM WAS QUOTED TO ME AS $300 FROM MY LOCAL DEALERSHIP.