2011 FORD EDGE Complaints

View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD EDGE
    - GREENTOWN, IN

    TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR SENSOR DISPLAYED A FALSE READING AND INDICATED THAT THE DOOR WAS UNLOCKED WHEN IT WAS ACTUALLY LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THREE MONTHS LATER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT IT WAS THE REAR DRIVER SIDE DOOR THAT TRIGGERED THE FALSE READING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE DRIVER'S DOOR AND THE PASSENGER'S DOOR BOTH FAILED. UPDATED 12/13/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - WARWICK, RI

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR SENSOR REMAINED ILLUMINATED CAUSING THE VEHICLE DOORS NOT TO BE ABLE TO LOCK AND THE INTERIOR LIGHTS ILLUMINATED ON AND OFF, DRAINING THE BATTERY. IT WAS DIAGNOSED THAT THE SENSOR AND THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - LIVONIA, MI

    AT APPROXIMATELY 73,000 MILES THE 'DOOR AJAR' WARNING LIGHT BEGAN COMING ON OCCASIONALLY EVEN THOUGH THE DOOR WAS SECURELY CLOSED. REOPENING THE DOOR AND SLAMMING IT SEEMED TO OVERCOME THE PROBLEM, BUT IT BECAME MORE FREQUENT. WHEN THIS HAPPENS, THE AUTO DOOR LOCKS DO NOT ENGAGE ONCE THE VEHICLE IS MOVING. THE DOME LIGHTS WOULD ALSO STAY ON AFTER EXITING THE VEHICLE. THERE IS A LIMIT SWITCH INTERNAL TO THE DOOR LATCH ASSEMBLY THAT SENSES THE DOOR LATCH POSITION AND TRIGGERS THE WARNING LIGHT. THIS COMPONENT CAN ONLY BE REPLACED BY REPLACING THE ENTIRE DOOR LATCH MODULE. THE REPAIR COST BY A DEALER IS PROHIBITIVELY EXPENSIVE FOR MANY PEOPLE ($500+). THOSE WHO CHOOSE NOT TO REPAIR IT WILL NOT BE ALERTED IF THEIR DOOR IS NOT LATCHED AS THE WARNING LIGHT WILL BE ON ALL THE TIME.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - QUINTON, AL

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOWN HEADLIGHTS ILLUMINATED RANDOMLY AND FAILED TO DIM. IN ADDITION, THE DOOR AJAR SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD EDGE
    - CALDWELL, ID

    THE DRIVER SIDE DOOR IS ALWAYS AJAR. THE DRIVER AJAR LIGHT STAYS ON AT ALL TIMES. THIS CAUSES THE DOME LIGHTS TO STAY ON AT ALL TIMES AND RUN THE BATTER DEAD. USELESS TO PURCHASE ANEW BATTERY! ALSO, THIS CAUSES THE SECURITY SYSTEM TO NOT WORK AND I HAVE TRIED THE WD 40 THING AND ANYTHING ELSE THAT HAS BEEN SUGGESTED TO ME AND NOTHING WORKS. BATTERY IS ALWAYS DEAD AND RECHARGING AND JUMPING ALL THE TIME. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - NORTH FOND DU LAC, WI

    DRIVER DOOR AJAR LIGHT STAYS ON! HAD IT TO THE DEALERSHIP TO BE CLEANED. COST $200.00, LESS THAN 6 MONTHS LATER SAME PROBLEM. SAFETY ISSUES BECAUSE OF THIS; DOME LIGHTS STAY ON UNTIL A CERTAIN SPEED IS REACHED, DOORS DO NOT STAY LOCKED WHILE IN MOTION. MANY OF THESE SUVS HAVE THIS PROBLEM. VERY MUCH A SAFETY ISSUE. FORD NEEDS TO STEP UP AND BE RESPONSIBLE FOR ADDRESSING THIS SAFETY CONCERN!

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - WEST DEPTFORD, NJ

    CAR LOOSES POWER WITH NO WARNING,ACCELORATOR DOES NOTHING.HAVE TO TURN CAR OFF AND RESTART.THIS IS A SERIOUS SAFETY PROBLEM,I WAS NEARLY T BONED BY A SEMI CROSSING A MAIN ROAD WHEN I HAD NO POWER AND STALLED IN MIDDLE OF HIGHWAY,IF NOT FOR GREAT REACTION OF SEMI DRIVER IWOULD HAVE BEEN HIT BROADSIDE AT 50 MPH.THIS HAS TO QUALIFY AS A SAFETY RECALL IF EVER THERE WAS A NEED FOR ONE.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - HARTFORD, WI

    (ON MULTIPLE OCCASIONS )MY 2011 FORD EDGE UPON ACCLERATION THE VEHICLE LOSES THE ABILTIY TO ACCLERATE - SHUDDERS AND THE CHECK ENGINE FLASHES OR STAYS ON. SUPPOSEDLY COULD NOT FIND THE "CODE" THAT CAUSED IT. I HAVE HAD THE VEHICLE INTO 2 DIFFERENT DEALER SHIPS - ONE REPLACED THE TRANSFER CASE, THE OTHER THE CATALYTIC CONVERTER AND IGNITION COILS- TO THE COST OF OVER 600.00 ON A USED CERTIFIED VEHICLE. LESS THAN A FEW DAYS LATER SAME ISSUE - BACK TO DEALER SAID IT WAS A LOOSE WIRE. I NOW DRIVE THE VEHICLE VERY TENTATIVELY AND HOPE I DON'T HAVE TO ACCELERATE QUICKLY.THE VEHICLE PERSISTS IN THE ABILITY TO NOT ACCLERATE QUICKLY ( USUALLY AT 55 MPH OR HIGHER )WITHOUT THE ENGINE LIGHT FLASHING OR STAYING ON. IT ALSO SEEMS TO HAPPEN MOST FREQUENTLY ON QUICK ACCLERATION --ON RAMP OR GETTING UP TO FREEWAY SPEED . IT IS VERY DANGEROUS AS THIS USUALLY HAPPENS GETTING ON OR OFF THE FREEWAY OR STAYING UP WITH TRAFFIC, ONCE THE LIGHT GOES ON THE VEHICLE SHUDDERS AND WILL NOT ACCELERATE TODAY IT WILL BE 3 MONTHS FIRST VISIT WAS OCT 29 MILEAGE WAS 68000 AND HAS HAPPENED UP TO TODAY MULTIPLE TIMES AND MILEAGE IS NOW 74000 THE CHECK ENGINE LIGHT IS ON AGAIN BACK TO FORD DEALER AGAIN TOMORROW.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MIDDLE ISLAND, NY

    THE DOOR SENSOR IS CONSTANTLY INDICATING THE DOOR IS OPEN EVEN WHEN CLOSED AND SEALED TIGHT. THE INSIDE DOME LIGHTS REMAIN ON BECAUSE OF THIS AND YOU CANNOT SEE THROUGH YOU REAR VIEW MIRROR ESPECIALLY DURING NIGHT DRIVING. IN ADDITION THE LIGHT REMAINS ON EVEN WHEN THE CAR IS PARKED AND YOU HAVE LEFT CAR. THIS ATTACKS THE POSSIBILITY OF A BURGLARY. ALSO WHILE DRIVING THE DOME LIGHT REMAINS ON BECAUSE OF THE DEFECTIVE DOOR SENSOR AND THE DRIVER IS CONSTANTLY SLAMMING THE DOOR TO GET THE SENSOR TO SHUT OFF.

    Source: NHTSA WEB SITE
  • 2011 FORD EDGE
    - MEMPHIS, TN

    TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE