2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - ALLEN PARK, MI

    WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WHAT THE ISSUE IS. OF COURSE THE ISSUE HAPPENED RIGHT AFTER VEHICLE WENT OVER MILEAGE WARRANTY. DOOR LOCK WAS ALREADY REPLACED WITHIN A MONTH OF VEHICLE PURCHASE, AND THE SECOND ONE WENT BAD ALREADY. THOSE ONLY HAVE 1000 MILE WARRANTY ON REPLACEMENT PARTS, FORD IS KNOWINGLY PUTTING DEFECTIVE PARTS IN THE VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - FISHERVILLE, KY

    DRIVING FROM COLUMBUS, OHIO TO LOUISVILLE, KY I WAS STUCK IN SLOW MOVING TRAFFIC DUE TO AN ACCIDENT ON INTERSTATE 71 AT EXIT 14. WHILE CREEPING ALONG, MY EDGE LOW OIL PRESSURE INDICATOR LIGHT CAME ON AND THE ENGINE CUT OFF LEAVING THE VEHICLE WITHOUT POWER - BATTERY ACCESSORIES; SUCH AS THE RADIO STILL WORKED. BEST I CAN DESCRIBE IS SIMILAR TO THE OIL PUMP 'BURPED'. I PULLED INTO THE EMERGENCY LANE, PLACED THE CAR IN PARK, RESTARTED THE CAR, ALLOWED TO IDLE FOR A MINUTE OR SO AND PULLED BACK INTO TRAFFIC. MY CONCERN IS THAT THE ENGINE POWER SHUT DOWN LEAVING ME WITHOUT POWER STEERING OR ACCELERATOR POWER. HAD THIS HAPPENED AT A HIGHER SPEED, I THINK IT WOULD HAVE BEEN WORSE. I HAVE DRIVEN THE CAR FOR 3 DAYS SINCE THIS INCIDENT AND NO ISSUES. I PLAN TO TAKE THE VEHICLE TO THE DEALER THIS WEEK TO SEE IF INDICATOR LIGHT MEMORY CAN BE REVIEWED. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - DORAL, FL

    SOME TIMES DURING NORMAL TRAFFIC THE BRAKE PEDAL FEELS HARD TO PRESS AND DOES NOT STOP MY VEHICLE. SOME OTHER TIMES THE PEDAL FEELS SPONGY AND WITHOUT BRAKING POWER. AT THE SAME TIME AS PRESSING THE PEDAL I COULD HEAR A HISSING NOISE SOMETIMES WITH A "TEAPOT WHISTLE" LIKE SOUND. THIS IS A KNOWN ISSUE THAT SHOULD BE RESOLVED WITH THE CUSTOMER SERVICE PROGRAM CSP-13N03. HOWEVER, MY FORD DEALER IN COLOMBIA SOUTH AMERICA SAYS THAT ALTHOUGH THE VEHICLE SHOWS ALL THE SYMPTOMS AND COMPLIES WITH THE MANUFACTURE DATES, THE PROGRAM IS ONLY APPLICABLE FOR FORD CUSTOMERS IN THE US AND NOT THE REST OF THE WORLD. THIS IS A MANUFACTURING DEFECT THAT INVOLVES VERY SENSIBLE PARTS OF THE VEHICLE AND SHOULD BE ADDRESSED GLOBALLY. REMEMBER LIVES ARE AT STAKE. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - GIBSON, NC

    THE DOOR AJAR LIGHT FOR MY DRIVERS DOOR WILL NOT GO OFF. MY DOORS DO NOT LOCK BECAUSE OF THIS .A BELL CHIMES WHEN I STOP MY CAR ALSO BECAUSE OF THIS. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - WILLIAMSTOWN, NJ

    FRONT DRIVERS SIDE DOOR, THE DOOR IS CLOSED AND THE SENSOR SAYS IT'S AJAR. I HAVE TO SLAM THE DOOR TO HAVE IT READ THAT IT'S SHUT. THE INTERIOR LIGHTS WILL STAY ON EVEN THOUGH THE DOOR IS SHUT. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - CHANNELVIEW, TX

    BACKING OUT OF MY DRIVEWAY AND DEPRESSED THE BRAKE AS I REACH THE BOTTOM OF MY DRIVEWAY AND IT WAS HARD TO PRESS AND DIDN'T NOT STOP MY VEHICLE. I HAD TO PRESS REALLY HARD ON THE BRAKE PEDAL TO GET IT TO STOP. PROCEEDED DOWN THE STREET, REACH A STOP SIGN AND PRESSED THE BRAKE PEDAL AND IT, AGAIN DIDN'T NOT WANT TO STOP. I HAD TO PUMP THE BRAKES AND THEN THE PEDAL WENT TO THE FLOOR AND BEGAN MAKING A SQUEALING/HISSING SOUND THEN MY VEHICLE STALLED. RESTARTED MY VEHICLE AND THEN IT DOES THE VERY SAME THING AT THE NEXT STOP SIGN I REACHED. DROVE BACK HOME IN FEAR OF A MAJOR BRAKING FAILURE CAUSING AN ACCIDENT. RESEARCHED THE PROBLEM AND DISCOVERED THAT THERE IS A PROBLEM WITH THE BRAKE BOOSTER. CALLED THE DEALERSHIP AND WAS UPSET AT THE LACK OF URGENCY REGARDING THIS ISSUE. ALREADY WENT THROUGH THE FUEL LINE RECALL AND NOW THIS AND THIS ISN'T EVEN A RECALL, WHICH SHOULD BE AFTER SEEING THE AMOUNT OF INCIDENTS REGARDING THE BRAKING ISSUE. THIS MAY BE MY FIRST AND LAST FORD. VERY UPSET THAT FORD HAS NOT CREATED A RECALL ON THIS VERY CLEAR ISSUE. MAN UP, FORD. THIS IS A BIG ISSUE! *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - PHOENIX, AZ

    THE DOOR SENSOR SAYS THE DOOR IS OPEN AND EVERY TIME THE VEHICLE STOPS OR SLOWS DOWN, THERE IS A BEEP AND THE SENSOR ON THE DASH SAYS TO PUT THE CAR INTO PARK .THE DOOR IS NOT OPEN YET THE CAR SAYS IT IS. IT IS DANGEROUS BECAUSE IF THE DOOR REALLY DOESN'T CLOSE WE WOULDN'T REALLY KNOW. THERE IS ALSO AN ANNOYING BEEP THAT IS CONSTANTLY GOING ON TO ALERT US TO THE FACT THAT THE DOOR IS AJAR, BUT IT REALLY ISN'T. IT CAN BE VERY DISTRACTING. AFTER THE CAR IS OFF THE INDOOR LIGHTS STAY ON BECAUSE THE CAR THINKS THE DOOR IS STILL OPEN. THIS NEEDS TO BE LOOKED INTO AND I BELIEVE SHOULD BE RECALLED. I SPOKE WITH ANOTHER OWNER AND THEY HAVE HAD THE SAME PROBLEM! *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - BAYONNE, NJ

    NHTSA, THIS HAS HAPPENED A FEW TIMES AND ITS A BIT ANNOYING. WHEN DRIVING, OR EVEN PARKED, THE DOOR AJAR LIGHT WOULD COME ON FOR THE DRIVER SIDE DOOR EVEN THOUGH THE DOOR IS FIRMLY CLOSED. ONCE YOU REOPEN THE DOOR, AND CLOSE IT AGAIN, THE LIGHT _MAY OR MAY NOT_ TURN OFF. THIS HAS NOT ONLY AFFECTED ME, AND A CLOSE NEIGHBOR, HOWEVER IT ALSO HAPPENED TO A NUMBER OF PEOPLE AS WELL. THE FIX, ACCORDING TO FORD, IS TO CLEAN THE LATCH ASSEMBLY AND IF IT FAILS, THEN REPLACE. HOWEVER THIS IS A COSTLY REPAIR AND SINCE IT AFFECTS SO MANY FORD VEHICLES, WE BELIEVE THIS SHOULD BE LOOKED AT BY THE NHTSA. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - TAUNTON, MA

    HAVING A PROBLEM WITH THE DRIVERS SIDE DOOR. THE DOOR IS COMPLETELY SHUT BUT THE DOOR AJAR LIGHT COMES ON. HAVE TO SLAM THE DOOR SEVERAL TIMES AND EVEN THEN THE DOOR AJAR WARNING COMES ON. I THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. POSSIBLE LATCH REPLACEMENT. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - KATY, TX

    WHEN THE EDGE IS STOPPED AND THE DRIVER DOOR IS OPENED AND THEN CLOSED THE DOOR AJAR WARNING REMAINS ON. THIS CAUSES THE INSIDE LIGHT TO REMAIN ON AND THE DOORS TO NOT LOCK. WHEN IN A PARKING LOT AT NIGHT THIS CAUSES A SEVERE SAFETY ISSUE. I HAVE TO OPEN AND CLOSE THE DOOR 5 OR 6 TIMES BEFORE IT WILL REGISTER THE DOOR IS CLOSED TO ALLOW THE DOORS TO BE LOCKED. THERE WAS ONE OCCASION THE PASSENGER DOOR WAS OPEN AND CLOSED THEN THE DRIVER DOOR AJAR WARNING CAME ON, I HAD TO FIND A PLACE TO PARK OUT OF TRAFFIC TO CORRECT THE ISSUE. ON ONE OTHER OCCASION I WAS DRIVING DOWN THE ROAD AND THE DOOR AJAR WARNING CAME ON AND THE INTERIOR LIGHT CAME ON. I HAD TO PULL OFF THE FREEWAY TO OPEN AND CLOSE THE DOOR UNTIL IT REGISTERED IT WAS CLOSED AGAIN. *TR

    Source: NHTSA WEB SITE