2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - FREDONIA, NY

    2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO REAR BRAKE PROBLEMS AND SEVERAL OTHER VEHICLE ISSUES. *SMD THE DOOR AJAR LIGHT SENSOR WAS INOPERATIVE AND THE INSIDE LIGHTS WOULD NOT GO OFF. ALSO, THE VEHICLE MADE A LOUD ELECTRICAL HUMMING NOISE AND WOULD SHUT OFF. THE SOUND WOULD LAST ANYWHERE FROM 10-30 MINUTES, THE RADIO WOULD NOT TURN OFF AND THE REMOTE START WOULD ONLY WORK IN THE AFTERNOON. ALSO,THE LOW TIRE PRESSURE LIGHT ILLUMINATED. *JB

    Source: CONSUMER LETTER
  • 2012 FORD EDGE
    - HOBE SOUND, FL

    2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE HAS A COMPUTER GLITCH CAUSING THE TAIL GATE TO RAISE WITHOUT WARNING. *SMD THE CONSUMER STATED THE LAST TIME THE TAILGATE WENT UP, SHE WAS BACKING OUT OF THE GARAGE AND IT STRUCK THE CONCRETE BARRIER HEADER OVER THE GARAGE DOOR OPENING, RESULTING IN APPROXIMATELY $1,000.00 WORTH OF DAMAGE TO THE TAILGATE. NORMALLY, THE TAILGATE WOULD CHIME WHEN IT WAS GOING UP, BUT ON THREE OCCASIONS THAT DID NOT HAPPEN. *JB

    Source: CONSUMER LETTER
  • 2012 FORD EDGE
    - PINECREST, FL

    TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE SYNC SCREEN FAILED AND WOULD ONLY SHOW A BLACK SCREEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600. UPDATED 04/29/14*LJ THE CONSUMER STATED HE NEVER RECEIVED ANY RECALLS. UPDATED 05/15/14

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - SAN AUGUSTINE, TX

    THE BRAKES BEGAN TO MAKE A HISSING NOISE EVERY TIME THEY WERE APPLIED. THE EDGE WOULD DIE WHEN SITTING AT STOP LIGHTS AND MY BRAKES HAD TO BE PUMPED MULTIPLE TIMES TO GET THE VEHICLE TO STOP. THE PROBLEM WORSENED AND MY "SERVICE INFO TRAC SYSTEM" LIGHT WOULD PERIODICALLY COME ON. I HAVE REPLACED THE BRAKE BOOSTER FOR 536.00 NOW TO FIND OUT THE MASTER CYLINDER IS ALSO DEFECTIVE AND MUST BE REPLACED ...WHICH IS ANOTHER 300.00..................I HAVE HAD CLOSE CALLS TRYING TO STOP MY CAR , ESPECIALLY IF THERE'S A HILL. I AM VERY VERY UNHAPPY WITH FORD AND MY EDGE AT THIS POINT. FORD SHOULD FIX THIS CRAP UNDER DEFECTS!!!!! NO MORE FORDS FOR ME ...THIS WILL BE MY LAST! *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - MONTALBA, TX

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.UPADATED 04/29/14 MA THE CONSUMER STATED THE DOORS WILL NOT LOCK WITH THE KEY IN THE IGNITION, THE INTERIOR LIGHTS WOULD STAY ON AT NIGHT AND OCCASIONALLY AFTER THE KEY IS REMOVED, LASTLY, AFTER A STOP WARNING LIGHTS WOULD FLASH AND A DISTRACTING DINGING SOUND WOULD START WHILE DRIVING. UPDATED 5/2/2014 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - ROCKVILLE, MD

    THE DRIVERS DOOR AJAR STAYS ON ALL THE TIME. YOU CAN'T TELL IF THE DOOR IS REALLY AJAR OR NOT? I'VE READ MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM IN FORD VEHICLES INCLUDING THE EDGE. THE DOOR AJAR SWITCH IS PART OF THE DOOR LATCH ASSY AND IS NOT EASY TO GET TO OR CHEAP TO REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - STERLING HEIGHTS, MI

    THE BRAKE BOOSTER HAS FAILED,, IT APPEARS THAT THE PROBLEM IS HAPPENING TO MANY EDGES AS I HAVE RESEARCHED ON GOOGLE,.. I BELIEVE THE PROBLEM SHOULD BE LOOKED INTO BASED ON THE AMOUNT OF INCIDENTS. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - LONG BEACH, CA

    2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY PROBLEMS AND SEEKS FINANCIAL COMPENSATION OR VEHICLE REPLACED. *SMD THE CONSUMER STATED THE MY TOUCH SCREEN WOULD GO BLACK, AND LOCK UP. ALSO, THE BRAKES DID NOT ENGAGE, WHICH RESULTED IN AN ACCIDENT. THE PROBLEM WAS DETERMINED TO BE THE BRAKE BOOSTER. THE VEHICLE SHOWED A FRONT COLLISION SYSTEM FAULT, THE NAVIGATION WAS STUCK. ALSO, WHEN THE CONSUMER SHUT THE VEHICLE OFF, A SHIFT TO PARK SIGNAL ILLUMINATED ON THE DASHBOARD DISPLAY, AND SHE WAS UNABLE TO TURN OFF THE LIGHT IN THE VEHICLE. UPDATED 03/27/14

    Source: CONSUMER LETTER
  • 2012 FORD EDGE
    - COLLEGE STATION, TX

    I PURCHASED A 2012 FORD EDGE USED WITH 34,000 MILES ON IT. AT 39,000 MILES I STARTED RECEIVING A "DRIVER DOOR AJAR" WARNING EVEN THOUGH THE DOOR WAS COMPLETELY CLOSED. HAVING RESEARCHED THIS ONLINE I AM FINDING MULTIPLE REPORTS ON MESSAGE BOARDS REGARDING THIS PROBLEM. THE ESTIMATED REPAIR COST IS $250-$400 AND REQUIRES A DEALER PART, THE DOOR LATCH MODULE, TO FIX THIS. SOME FOLKS REPORT SPRAYING SOMETHING LIKE DW-40 RELIEVED THE SYMPTOM BUT I HAVE HAD NO SUCH LUCK. I FIND THAT IF I USE A PEN OR SMALL OBJECT AND PUSH THE LATCH CLOSED MANUALLY AND THEN PULLING THE HANDLE TO "OPEN" IT THE SYMPTOM WILL ABATE FOR A WHILE BUT RETURNS SOON. THE DOOR LATCH IS ON NATIONAL BACK ORDER WHICH SHOULD INDICATE THE NUMBER OF PEOPLE EXPERIENCING THIS ISSUE. THE PRIMARY REASON I FEEL THIS IS A SAFETY CONCERN AND NOT JUST POOR CRAFTSMANSHIP IS FOR ONE, EVERY SINGLE TIME YOU LEAVE A STOPPED POSITION A CHIME GOES OFF AND THE VEHICLE DISPLAY THROWS UP ALERTS TELLING THE DRIVER TO PARK THE CAR. THIS IS BOTH ANNOYING AND DISTRACTING. SECONDLY, ONCE THE DRIVER IS SUFFICIENTLY NUMB TO THE ERRONEOUS MESSAGE IF THE DOOR TRULY IS AJAR HE/SHE WILL MOST LIKELY IGNORE THE FACT. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - OAK PARK, IL

    ON A SUNDAY AFTERNOON I NOTICED A FUEL SMELL IN MY CAR AS I DROVE IT TO THE STORE. THE SMELL OF GAS WAS ESPECIALLY STRONG WHEN I HAD THE HEATER ON. UPON ARRIVING HOME I OPENED THE HOOD AND NOTICED A MIST COMING FROM BEHIND THE ENGINE NEAR THE PLACEMENT OF THE STEERING WHEEL. I TOOK IT INTO THE DEALERSHIP WHERE THEY IDENTIFIED IT AS A CRACKED FUEL LINE DAMPER. FUEL WAS LEAKING ON TO THE ENGINE AND INTO THE CABIN. I SEARCHED ONLINE AND NOTICED THAT THE 2012 EDGE HAD BEEN RECALLED PREVIOUSLY FOR THE SAME ISSUE. WHEN I BROUGHT THIS UP TO THE SERVICE TEAM MEMBER, THE DEALERSHIP INDICATED THAT MY EDGE WAS MANUFACTURED AFTER THE DATES COVERED BY THE RECALL. THE REPAIR COST $700 BECAUSE I WAS A FEW THOUSAND MILES BEYOND THE 36,000 WARRANTY. *TR

    Source: NHTSA WEB SITE