2011 FORD EDGE Complaints

WE WERE TRYING TO STOP AT A STOP SIGN, AND THE CAR WOULDN,T STOP. THE BRAKE PEDDLE GOT VERY HARD AND WOULDN'T PUSH DOWN. IT WENT BACK TO NORMAL A FEW SECONDS LATER. THERE ARE A LOT OF COMPLAINTS AND FORD HAS A BULLETIN ON THIS PROBLEM 13N02, THIS IS A SERIOUS SAFETY PROBLEM LUCKILY THERE WASN,T ANOTHER CAR COMING. WHY IS THERE NO SAFETY RECALL?

I OWN A 2011 FORD EDGE SE. IN THE PAST FEW MONTHS, AFTER CLOSING THE DRIVER SIDE DOOR, THE 'DOOR AJAR' LIGHT REMAINS ON. ALL DOME LIGHTS REMAIN ON. OPENING AND THEN CLOSING THE DOOR CAN TURN THE DOOR AJAR LIGHT OFF. THIS BEGAN AS AN INTERMITTENT OCCURRENCE IN AUGUST. NOW IT OCCURS EVERY TIME I ENTER AND EXIT THE VEHICLE. TO ELIMINATE THE DASHBOARD WARNING LIGHT, I REPEATEDLY OPEN AND CLOSE THE DOOR UNTIL THE DOOR AJAR WARNING TURNS OFF. THIS OPENING AND CLOSING CAN BE ANYWHERE BETWEEN 1 AND 15 TIMES BEFORE EXTINGUISHING THE SENSOR LIGHT. DOING A BIT OF RESEARCH LED ME TO A FAULTY DOOR LATCH SENSOR. THIS A VERY DELICATE LOOKING SWITCH ACCESSIBLE JUST BEHIND THE DOOR LATCH. DEALER ESTIMATE FOR REPAIR: $175 FOR DOOR LATCH SENSOR ASSEMBLY AND $300 LABOR TO INSTALL, TOTAL: $475. FORD MUST KNOW SOMETHING IS WRONG WITH THIS DESIGN. IF I ALLOW THE DOOR AJAR WARNING TO REMAIN ON, THEN PUT THE CAR IS GEAR AND DRIVE AWAY, THE DOME LIGHT WILL TURN OFF, AND REMAIN OFF FOR MY ENTIRE DRIVE.

WHILE DRIVING IN TRAFFIC ON HWY 441 IN MCINTYRE GA ON DEC 8, 2015, MY CAR ALL OF A SUDDEN LOSES ACCELERATION AND STALLS. DESPITE THE ONCOMING TRAFFIC I WAS ABLE TO LET THE CAR COAST TO THE SIDE OF THE HWY WHERE IT SHUT OFF. I TRIED SEVERAL TIMES TO RESTART THE CAR BUT IT WOULD ONLY SHUT BACK OFF. ON THE DASH MESSAGE APPEARED READING LOW ENGINE OIL PRESSURE HOWEVER I'D JUST HAD THE OIL CHANGED THE DAY BEFORE. I CALLED STATE FARM ROADSIDE ASSISTANCE AND AN OFFICER WAS DISPATCHED. THE OFFICER WATCHED AS I TRIED RESTARTING THE CAR SEVERAL TIMES. HE ALSO OFFERED TO CHECK THE OIL AND CONFIRM THE CAR WAS FULL OF FRESH OIL. THE CLOSEST REPAIR SHOP WAS DISPATCHED TO TOW MY VEHICLE WHERE IT CURRENTLY REMAINS. I CONTACTED FORD TO ADVISE ABOUT THE ISSUE AND INQUIRE IF THERE WERE ANY RECALLS. I WAS QUICKLY ADVISED THIS WOULD NOT BE COVERED AND THERE WERE NO RECALL THAT WOULD BE ASSOCIATED WITH SOMETHING LIKE THIS HAPPENING. I DECIDED TO GO ONLINE TO CHECK IF OTHER OWNERS HAD SAME OR SIMILAR AND WAS VERY SHOCKED TO SEE THE NUMBER OF FORD VEHICLE OWNERS DESCRIBING THE SAME AND OR VERY SIMILAR SITUATIONS. THE NUMBER OF THE CONDITIONS THAT DESCRIBED BEING IN THE MIDDLE OF TRAFFIC IS ALARMING AS THIS COULD AND EVENTUALLY WILL CAUSE SERIOUS INJURY OR WORSE. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS ISSUE. IN MANY OF THE CASES THE PROBLEM HAPPENED MULTIPLE TIMES DESPITE BEING TAKEN IN FOR REPAIR.

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE, ALL THE DOORS FAILED TO LOCK INTERMITTENTLY. WHEN THE DOORS WERE ABLE TO LOCK, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOORS WERE SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

DRIVER DOOR AJAR SWITCH MALFUNCTIONING. CONSISTENTLY DISPLAYING "DRIVER DOOR AJAR" WHEN CLOSED. THIS CAUSES OVERHEAD LIGHTS TO STAY ON MAKING IT DIFFICULT TO SEE AT NIGHT, ALSO CAUSES ISSUES LOCKING THE DOOR WHEN EXITING VEHICLE BECAUSE IT THINKS THE DOOR IS STILL OPEN. THIS ISSUE OCCURS EVERYDAY ON MOST DOOR OPENINGS/CLOSINGS.

DOOR AJAR ALERT COMES ON WHILE DRIVING (CAR IN MOTION) - DOORS UNLOCK, OVERHEAD LIGHTS TURN ON. I STOP, OPEN/SHUT DOOR FIRMLY CONTINUE DRIVING AND RECEIVE THE SAME MESSAGE LATER IN THE DRIVE. I HAVE ON SEVERAL RECENT OCCASIONS RECEIVED THIS ALERT WHILE STATIONARY. THIS IS OCCURRING OFF AND ON BUT NOW HAS BECOME MORE COMMON. THE DOOR IS SHUT BUT THE ALERT COMES ON AT A VARIETY OF INTERVALS AND WHEN IN MOTION THE DOORS UNLOCK AND THE LIGHTS OVERHEAD COME IN WHICH CAN BE DANGEROUS IN AND DISTRACTING. MOST RECENT OCCURRENCE 12/3/15

THE DOOR AJAR INDICATOR REMAINS ON. THE DOME LIGHT STAYS ON AND THE DOORS WILL NOT LOCK. 2ND OCCURRENCE WITH THIS VEHICLE AND NOW THE DEALER WANTS $500.00 TO REPAIR IT. THIS OCCURS IMMEDIATELY WHEN THE VEHICLE IS FIRST STARTED AND REMAINS ON THE ENTIRE TIME THE VEHICLE IS RUNNING.

WHILE DRIVING 40 MPH ON A BUSY ROAD, THE CAR SLOWED ON ITS OWN AND STOPPED. I WAS UNABLE TO STEER THIS VEHICLE. I RESTARTED IT FOUR TIMES; IT WOULD GO FOR ABOUT 100 FEET AND THEN SLOW DOWN TO A STOP ONCE AGAIN. I FEEL FORTUNATE NO ONE RAN INTO ME. I CONSIDER THIS A VERY DANGEROUS SITUATION. I HAD THE CAR TOWED TO A FORD DEALERSHIP (THE ONE I PURCHASED THE VEHICLE FROM). THEY KEPT IT FOR AN ENTIRE WEEK, SELDOM CALLING ME TO REPORT WHAT WAS WRONG. TODAY I WENT TO PICK IT UP. NOTHING HAD BEEN DONE. THEY INDICATED THEY RAN A COMPUTER CHECK AND FOUND NOTHING WRONG. I TOLD MY SERVICE PERSON I FEARED DRIVING IT AND NEEDED TO KNOW WHAT WAS WRONG. HIS REPLY: "IT COULD BE ANYTHING. WE JUST CAN'T FIND IT." THE OTHER GENTLEMAN WHO WORKED THERE TOLD ME THEY WERE UNAWARE OF ANY RECALLS WITH THE THROTTLE BODY (I'D ASKED REPEATEDLY ABOUT THIS) AND TOLD ME IT WAS NOT HIS JOB TO KNOW ABOUT RECALLS. I FEAR IF I CONTINUE DRIVING THIS VEHICLE, THE PROBLEM WILL CONTINUE AND I'LL BE IN HARM'S WAY.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS REMAINED ILLUMINATED AND THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.

PLEASE RECALL FORD EDGE 2011 DOOR LATCH. WORKS IMPROPERLY LEAVING DOOR AJAR AND DOME LIGHT ON. THIS HAS BURNED UP ONE BATTERY. OTHER FORD DOOR LATCHES HAVE BEEN RECALLED.