2012 FORD EDGE Complaints

View complaints related to 2012 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,070 complaints submitted for the 2012 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 FORD EDGE
    - CAMARILLO, CA

    ON VARIOUS DATES, MOVING AT VARIOUS SPEEDS (FROM PULLING INTO OR OUT OF A PARKING SPOT TO GETTING OFF THE FREEWAY) I BEGAN TO NOTICE THAT WHEN APPLYING THE BRAKES, THE EDGE WOULD NOT SLOW DOWN AS IT SHOULD. AT TIMES, I BECAME AFRAID THAT THE VEHICLE WOULD REAR-END ANOTHER VEHICLE OR I WOULD HIT SOMEONE IN A CROSS WALK. I HAD TO PRESS VERY HARD ON THE BRAKES AND EVEN THEN, IT WAS DIFFICULT TO STOP THE VEHICLE. AT FIRST, I THOUGHT I WAS JUST BEING PARANOID, BUT WHEN THIS OCCURRED 3 TIMES IN ONE DAY ON 9/17/13, WE BROUGHT THE CAR INTO THE LOCAL FORD DEALERSHIP TO HAVE THEM INSPECT IT RIGHT AWAY. LATER THAT NIGHT, A FORD MECHANIC CALLED AND EXPLAINED THAT THE "BRAKE BOOSTER" WAS DEFECTIVE AND PRESSURE WAS NOT BEING APPLIED ADEQUATELY TO STOP THE CAR. WE BOUGHT THIS VEHICLE NEW IN APRIL 2012. I SEE NO REASON WHY THIS PART SHOULD HAVE GONE BAD IN JUST 1 YEAR.

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - HOLLAND, PA

    I HAD 2 ACCIDENTS SO FAR. LOST COMPLETE CONTROL OF THE VEHICLE. BOTH TIMES THE PIRELLI TIRES BLEW OUT OF THE SIDEWALLS. MAJOR DAMAGE. ALMOST GOT KILLED. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - MCLEAN, VA

    COMPLETE NEAR-CATASTROPHIC MASTER BRAKE CYLINDER FAILURE AT PARKWAY SPEED (40 MPH), LOSS OF ALL POWER BRAKE FUNCTIONS. REQUIRED EXTREME BRAKE PEDAL PRESSURE TO SLOW DOWN VEHICLE. ENTIRE POWER BOOST ASSEMBLY REPLACED UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - HENDERSON, NV

    WHILE DRIVING ON THE FREEWAY WE NOTICED A GAS SMELL COMING THROUGH THE AIR CONDITIONER. WHEN WE STOPPED ON AN OFF RAMP, SMOKE STARTED TO COME THROUGH THE AIR CONDITIONING VENT. WE TURNED THE CAR OFF AND EVACUATED. WITHIN A FEW MINUTES THE CAR WAS ENGULFED IN FLAMES. THERE IS A RECALL ON FILE THAT AFFECTS THE FUEL LINES BUT IT SAYS FORD CLAIMS THAT OUR VIN ISN'T INCLUDED IN THAT BATCH. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - PALM HARBOR, FL

    MY 14 MONTH OLD, 2012 FORD EDGE, HAS HAD NUMEROUS ISSUES, SOME VERY SERIOUS! FROM THE BEGINNING, I HAVE HAD ISSUES WITH THE SYNC SYSTEM, THE NAVIGATION SYSTEM, AND CONTROLLING THE TEMPERATURE. THEY HAVE HAD TO "UPDATE" MY SYNC SYSTEM MORE THAN ONCE. I FREQUENTLY GET A "NO KEY DETECTED" MESSAGE WHEN DRIVING. (PUSH START SYSTEM) THE FIRST TIME THAT HAPPENED I PULLED OFF THE ROAD THINKING IT WOULD STOP RUNNING, AND DID $1400.00 IN DAMAGE TO THE CAR. (COVERAGE WAS DENIED BY THE WHEEL AND TIRE PROTECTION PLAN.) LATER WAS TOLD THE CAR WOULD NOT HAVE STOPPED EVEN IF IT DIDN'T RECOGNIZE THAT THE KEY FOB WAS IN IT. (A CAR-JACKERS DREAM!) I HAD A HOLE IN MY BRAKE BOOSTER CAUSING ME TO NOT HAVE THE BENEFIT OF POWER BRAKES. FOUND THIS OUT WHEN I STEPPED ON MY BRAKES AND WASN'T STOPPING. I HAD THE REALLY PUSH ON THEM TO PREVENT HITTING A CAR. THE BATTERY DIED IN 14 MONTHS. THE LATEST IS THAT THE VACUUM SEAL IN THE CAPLESS FUEL SYSTEM HAD A BAD O-RING CAUSING FUEL TO LEAK AND VAPORS TO ESCAPE. I TRULY BELIEVE THAT THIS CAR IS POORLY MADE. I'M JUST WAITING FOR THE NEXT ISSUE TO SURFACE. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - ABERDEEN, MD

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE BEGAN TO SMELL FUEL. THE VEHICLE WAS PULLED OVER AND THE HOOD WAS OPENED WHERE SHE OBSERVED SMOKE EMITTING FROM THE REAR OF THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AS A FUEL LINE CRACK UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V438000, FUEL SYSTEM, GASOLINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - BUENA , NJ

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENTIRE BACK PANEL OF THE PANORAMIC VISTA SUNROOF EXPLODED FOR NO REASON. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE REAR PANEL SUN ROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED AT THE CONSUMERS EXPENSE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - AUSTIN, TX

    DURING THE NIGHT ON 9/25/2012, THE WINDSHIELD SPONTANEOUSLY CRACKED FROM THE LOWER DRIVER'S SIDE CORNER EXTENDING DIAGONALLY TOWARD THE CENTER OF THE WINDOW. THE WINDOW WAS REPLACED BY THE DEALER. ON 7/2/12 SAME TYPE OF CRACK APPEARED ON DRIVER SIDE IN NEW WINDSHIELD. ON 7/21/12, A SIMILAR CRACK APPEARED ON PASSENGER SIDE EXTENDING FROM THE LOWER CORNER AND CONTINUING TOWARD THE CENTER OF THE WINDOW. THESE 3 SPONTANEOUS CRACKS FROM CORNERS OCCURRED IN ABOUT ONE AND A HALF YEARS, ALL HAPPENING OVER NIGHT AND FROM THE CORNERS. *TR

    Source: NHTSA WEB SITE
  • 2012 FORD EDGE
    - RANCHO SANTA MARGARITA, CA

    TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE BRAKES EXHIBITED A LOUD NOISE AND HESITATED TO PROPERLY ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 FORD EDGE
    - IMPERIAL, MO

    AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN. THIS TIME FORD KEPT THE CAR FOR OVER A WEEK TRYING TO DUPLICATE THE ISSUE, NO LUCK. IF WE CANT FIND IT, WE CANT FIX IT. I WAS TOLD IT COULD BE NUMEROUS THINGS & NO BULLETINS OR FIXES AT THIS TIME. SO MY PREGNANT WIFE NOW DRIVES A BRAND NEW VEHICLE THAT DECIDES TO DIE IN TRAFFIC WHILE TURNING, MAYBE IN FRONT OF ONCOMING TRAFFIC,. I HAVE READ NUMEROUS COMPLAINTS ONLINE ABOUT THIS SAME THING HAPPENING TO OTHER EDGE ECOBOOST VEHICLES, BUT ALAS NO FIX. IN THE RECENT ARTICLES I HAVE BEEN READING IT SAYS THE 2.0L ECOBOOST ENGINE HAS NOT BEEN AFFECTED, I FEEL THAT IS INCORRECT. I THINK FORD NEEDS TO LOOK INTO ALL ECOBOOST ENGINES & FIND A FIX NOW OR REPLACE THE VEHICLE. *TR

    Source: NHTSA WEB SITE