2012 FORD EDGE Complaints

BRAKES BEGAN TO HAVE A HARD PEDAL WHEN STARTING THE VEHICLE A FEW WEEKS AGO. HAD HARD BRAKE PEDAL THAT WAS NOT CONSISTENT AT FIRST, HAPPENED TWICE IN TWO WEEKS BUT WAS LESS NOTICEABLE. VEHICLE BECAME UNSAFE TO DRIVE TODAY AS THE PEDAL WOULD BECOME DIFFICULT TO PUSH AFTER FIRST APPLICATION OF PEDAL (SUCH AS IN STOP AND GO TRAFFIC, ETC.). THE VEHICLE REQUIRES PUSHING THE PEDAL WITH BOTH FEET TO STOP IT EVEN FROM LOW SPEED. THE BRAKES ARE ABOUT 10% STOPPING POWER. I HAVE NEVER EXPERIENCED ANYTHING SO DANGEROUS IN A NEW VEHICLE. *TR

HAVE A 2012 FORD EDGE SPORT WITH PIRELLI 22" SCORPION ZERO TIRES WHICH CAME STOCK ON THE VEHICLE. I HAVE HAD 3 SIDE WALL BLOW OUTS CAUSING TIRE FAILURE. I DO NOT UNDERSTAND WHY A RECALL HAS YET TO BE ISSUED SEEMS TO BE A PROBLEM WITH OTHER VEHICLES WITH THESE TIRES. *TR

MY 2012 FORD EDGE A YEAR OLD AND ONLY 9,350 MILES HAD A CATASTROPHIC BRAKE FAILURE WHILE I WAS TRYING TO GO DOWN STEEP HILL. LUCKILY THAT I REALIZED THE PROBLEM IMMEDIATELY SO I DID NOT HURT OTHERS OR MYSELF. I PROCEEDED TO CONSULT A LOCAL MECHANIC AND HE STATED THAT I HAVE A BOOSTER ISSUE AND I SHOULD NOT DRIVE MY CAR. I HAVE TOWED MY CAR TO THE NEAREST DEALER THE FOLLOWING DAY (TODAY). I HAVE BEEN WAITING TO HEAR FROM THE DEALER SERVICE ADVISOR SINCE 10 AM AND NO ONE HAS CONTACTED ME. I FINALLY DECIDED TO STAY ON HOLD SO I CAN TALK TO HIM IN PERSON. I HAVE BEEN ON HOLD MORE THAN 20 MINUTES. AFTER SEARCHING ON GOOGLE I REALIZED THIS IS A RECURRING PROBLEM AND FORD NEVER ISSUED ANY WARNING TO INFORM ITS CUSTOMER OF THE POTENTIAL LIFE DAMAGING SITUATION. I AM WILLING TO BET THAT FORD IS AWARE OF THIS ISSUE BUT THE COST OF RECALL OR NOTIFICATION IS WORTH MORE THAN CATASTROPHIC HUMAN LIFE LOSS DUE TO BRAKE FAILURE. *TR

VEHICLE EXPERIENCES EXTREMELY HARD TRANSMISSION SHIFTS. WHEN SLOWING DOWN AND GOING TO SPEED BACK UP, TRANSMISSION APPEARS TO SHIFT INTO WRONG GEAR CAUSING VEHICLE TO BANG HARD THEN SHIFT INTO CORRECT GEAR TO THE POINT THE ENTIRE VEHICLE SHAKES/FEELS LIKE YOU WERE HIT. VEHICLE ALSO ENGAGES HARD INTO 1ST/2ND GEAR WHEN COASTING AND REAPPLYING GAS. I HAVE EXPERIENCED THE HARD SHIFT INTO GEAR ISSUE MULTIPLE TIMES (AT LEAST 10-15) AND 1ST/2ND GEAR ENGAGE BUMP EVERYDAY. THIS IS A PROBLEM THAT CONTINUES TO GET WORSE AND WILL PROBABLY LEAD TO TRANSMISSION FAILURE. *TR

BAD BRAKES (?BRAKE BOOSTERS?) - I AM EXTREMELY UPSET AND AMAZED THAT MY NEW 2012 FORD EDGE, PURCHASED ONE YEAR EARLIER AND ONLY HAS 15,000 MILES HAD A CATASTROPHIC BRAKE FAILURE. MY WIFE HAD BEEN DRIVING THE VEHICLE WITH MY FIVE (5) MONTH OLD BABY AND DISCOVERED THE VEHICLE WOULD NOT STOP. MY WIFE ALMOST CRASHED THE VEHICLE; POTENTIALLY INJURING HER AND MY NEWBORN. BELIEVING IT WAS MAYBE A RANDOM EVENT, I SEARCHED GOOGLE FOR ?FORD EDGE BRAKE FAILURE? AND I WAS ASTONISHED TO FIND THAT THIS IS A COMMON OCCURRENCE. SEVERAL BLOGS DESCRIBED DIFFERENT EXPERIENCES WITH BRAKE PROBLEMS RELATED TO A BRAKE ?BOOSTER?; PEOPLE ALMOST CRASHING. SO I CALLED A LOCAL DEALER (GREENWAY FORD) AND HAD MY VEHICLE TOWED IN FOR REPAIR. I WAS ADVISED BY THE SALESPERSON THAT IT WAS IN FACT THE ?BRAKE BOOSTER? AND THAT HE HAD SEEN THREE (3) RECENTLY AT THE DEALERSHIP FOR THIS SAME ISSUE. THIS IS CALLED A ?CLUE? THAT SOMETHING IS WRONG WITH THE PART ITSELF AND FORD IS NOT BEING A RESPONSIBLE COMPANY AND CORRECTING THE ISSUE. APPARENTLY, THE COST OF A LIFE IS MEASURED IS OUTWEIGHED BY COST OF A RECALL AND WHAT YOUR COMPANY MAY LOSE IN CIVIL LITIGATION. THE DEALER (GREENWAY FORD) IS REPAIRING THE VEHICLE UNDER WARRANTY AND AFTER A DAY OF NOT COMPLETING THE JOB OFFERED A FREE RENTAL VEHICLE. THE VEHICLE HAS NOW BEEN AT THE DEALERSHIP FOR TWO DAYS. THE DEALER ALSO NOTED THAT THEY HAVE SEEN SEVERAL VEHICLES WITH THIS SAME ISSUE. ALSO, SEVERAL ONLINE BLOGS HAVE DOCUMENTED THE ISSUE. IT APPEARS THIS IS A KNOW ISSUE AND FORD HAS DONE NOTHING ? PROACTIVELY ? TO CORRECT THE ISSUE. *TR

I WAS DRIVING DOWN A STEEP HILL (PARKING LOT FROM WORK) THIS LEADS ONTO A BUSY AVENUE. WHEN I PRESSED ON THE BRAKES I NOTICED MY VEHICLE ROLLED ONTO THE STREET,I COULD NOT STOP. I QUICKLY TURNED RIGHT. THANK GOD THERE WERE NO CARS COMING. HOWEVER, HAD I NOT QUICKLY TURN, THE CAR WOULD HAVE ROLLED RIGHT ONTO THE CENTER OF THE STREET AND I WOULD HAVE GOTTEN SIDE SWAPPED BOTH WAYS. I COULD NOT PULL OVER SO I DROVE SLOW GOING UNDER 10 MPH AND TURNED ON TO A ROAD AND PULLED INTO A PHARMACY PARKING LOT IN WHICH I LET THE CAR ROLL INTO A PARKING SPACE AND I CALLED THE TOWING COMPANY AND HAD IT TOWED TO THE DEALER I PURCHASED IT FROM. I WAS TOLD YESTERDAY THAT THE BRAKE BOOSTER FAILED. AFTER ASKING WHAT IT WAS, I THEN ASKED WHY AND HOW DID IT FAIL. THEY STATED IT WAS DEFECTED AND THINGS LIKE THIS HAPPEN AND THAT IS WHY NEW CARS HAVE WARRANTY'S. THEY WERE WAITING TO RECEIVE THE PART SO THEY CAN REPLACE IT. I'M NOT CONFIDENT THAT MY CAR IS SAFE AND I TOLD THEM I HAD A 5 YEAR OLD DAUGHTER AND WAS CONCERNED ABOUT THE SAFETY OF THE CAR. THE DEALER SAID THEY CAN'T GUARANTEE NOTHING ELSE WILL HAPPEN, BUT THAT IS WHY NEW CARS ARE UNDER WARRANTY. I'M NOT CONFIDENT ANYMORE AND FORD SHOULD REALLY BEGIN RECALLING THESE BRAKE BOOSTERS. I COULD HAVE DIED. IT WAS GOD WATCHING OVER ME THAT I'M UNHARMED. SOMETHING NEEDS TO BE DONE SOON! *TR

AT RANDON THE DRIVER DOOR AJAR LIGHT & WARNING WILL APPEAR. THIS PREVENTS DOORS FROM BEING LOCKED WHILE THE KEY IS IN THE IGNITION SWITCH. DOOR IS SECURE AND CLOSED. WARNING LIGHT WILL SOMETIMES COME ON WHILE DRIVING. I AM CONCERNED IT PRESENTS A SECURITY ISSUE WHILE DRIVING IN SOME URBAN AREAS. FORD DEALERSHIP WHERE I BOUGHT THE CAR SAID THAT THEY HAD SEEN THE PROBLEM BEFORE AND, SINCE IT WAS OUTSIDE THE WARRANTY PERIOD, WOULD COST APPROX. $300.00 TO REPAIR. *TR

ON SEVERAL OCCASIONS EITHER BACKING OUT OF GARAGE/PARKING SPACE OR STOPPING AT RED LIGHT/STOP SIGN THERE WAS A NEED TO APPLY EXTREMELY HARD PRESSURE ON BRAKE PEDAL TO STOP THE CAR COMPLETELY. WITHOUT EXTREMELY HARD PRESSURE ON THE BRAKE PEDAL, THE CAR ROLLED TO A STOP WHILE PRESSURE WAS APPLIED TO BRAKE PEDAL. *TR UPDATED 3/5/14*CN

ON 2 BACK TO BACK OCCASIONS BACKING OUT OF GARAGE AND DOWN THE DRIVEWAY, WHICH IS RATHER STEEP, THERE WAS NEEDED AN EXTREMELY HARD PRESSURE ON BRAKE PEDAL TO STOP THE CAR. IT WAS LIKE STOPPING A CAR WITHOUT POWER BRAKES, LIKE WHEN THE ENGINE IS OFF. ONCE CAR WAS ON FLAT ROAD IT BRAKED NORMALLY. THERE IS A SIMILAR COMPLAINT NOTED ABOUT THIS MODEL YEAR EDGE. *TR UPDATED 3/5/14*CN

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE IN THE VEHICLE, FUEL WAS SMELLED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V438000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.