2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- LACKAWAXEN, PA
THE DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY, SENSOR LIGHT READS DOOR AJAR AND WILL NOT ALLOW DOOR TO BE LOCKED. I HAVE TO SLAM THE DOOR A DOZEN TIMES FOR IT TO CATCH EVERY TIME I ENTER. LIGHTS IN CAR STAY ON AS A RESULT DRAINING MY BATTERY. SAFETY HAZARD AS I AM UNABLE TO LOCK MY DOORS. EXTREMELY FRUSTRATING & DANGEROUS AS I TRAVEL ALONE QUITE FREQUENTLY. I AM ASSUMING THIS IS THE SENSOR IN THE DOOR THAT IS MALFUNCTIONING. THIS NEEDS TO BE RECALLED SO THE PART CAN BE REPLACED & PROBLEM CAN BE CORRECTED.
Source: NHTSA WEB SITE -
2011 FORD EDGE- PUNTA GORDA, FL
DRIVER DOOR AJAR ALARM IS ACTIVATED EVEN THOUGH DOOR IS CLOSED. THIS WON'T ALLOW THE DOORS TO LOCK AUTOMATICALY WHILE THE CAR IS IN MOTION. NOT COVERED UNDER WARRANTY
Source: NHTSA WEB SITE -
2011 FORD EDGE- TALLMADGE, OH
DRIVERS DOOR AJAR ALARM IS ACTIVE EVEN THOUGH THE DOOR IS CLOSED, THIS WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE THE CAR IS I MOTION. THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED WITHIN THE LAST 2 YEARS. THE REPAIR REQUIRES THAT THE DOOR LOCK MECHANISM BE REPLACED...FORD NEEDS TO DETERMINE WHY THIS LOCK UNIT KEEPS FAILING!
Source: NHTSA WEB SITE -
2011 FORD EDGE- LUGOFF, SC
I WAS DRIVING AT 35 MPH WHEN MY CAR JERKED AND LOST ALL POWER. I HAD TO COAST OFF THE ROAD WITHOUT ANY STEERING CAPABILITY. A WRENCH SYMBOL APPEARED INDICATING A PROBLEM WITH THE AWD OR POWER TRAIN. I HAD THE CAR TOWED TO MY MECHANIC WHO COULD NOT FIND A PROBLEM AND MY CAR STORED NO CODES FOR DIAGNOSTICS.
Source: NHTSA WEB SITE -
2011 FORD EDGE- ROUNDUP, MT
DOOR AJAR WARNING LIGHT ON. INTERIOR LIGHTS DO NOT TURN OFF UNTIL ABOUT 20 MILES PER HOUR. DOORS WILL NOT LOCK IF YOU LOCK THE DOORS THEY WILL JUST UNLOCK EVEN WHILE DRIVING.. THIS IS A REAL SAFETY CONCERN.
Source: NHTSA WEB SITE -
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2011 FORD EDGE- MONTEREY, TN
WHILE DRIVING THE ENGINE STALLS, RUNNING ONLY IN A ROUGH IDLE. THE AWD OFF WARNING LIGHT COMES ON ALONG WITH A WARNING LIGHT SHOWING A WRENCH ICON. THE VEHICLE WILL ONLY MOVE 1 - 2 MILES PER HOUR, WHICH IS VERY DANGEROUS IN TRAFFIC OR AT AN INTERSECTION! THIS HAPPENS AT DIFFERENT SPEEDS IN CITY DRIVING (I FEEL IT IS TOO DANGEROUS TO DRIVE AT FAST HIGHWAY SPEEDS AND NO LONGER FEEL SAFE IN THIS VEHICLE!) I UNDERSTAND OTHER FORD VEHICLES HAVING THIS SAME PROBLEM ARE NAMED IN A CUSTOMER SATISFACTION PROGRAM, AND THE PROBLEM IS A FAULTY THROTTLE BODY THAT IS REPLACED.
Source: NHTSA WEB SITE -
2011 FORD EDGE- BROKEN ARROW, OK
2011 FORD EDGE PURCHASED NEW. THE DOOR AJAR INDICATOR COMES ON WHEN THE DOOR IS CLOSED. THE INTERIOR LIGHTS STAY ON AND WILL NOT GO OFF WHEN THE DOOR IS CLOSED. I HAVE SPRAYED BRAKE CLEANING SOLUTION AND ALSO WD-40. THIS HELPS FOR A DAY OR TWO. THE PROBLEM HAS BEEN REPORTED TO MY FORD DEALER AND NOTHING IS DONE. THE DOORS WILL NOT LOCK WHEN THE DOOR AJAR INDICATOR LIGHT IS ON, AND I WORRY ABOUT MY FAMILIES SAFETY. VERY FRUSTRATING , SINCE I READ ONLINE ABOUT THIS BEING A COMMON PROBLEM WITH FORDS AND THE FORD DEALER IS IGNORING MY CONCERNS. IT SEEMS THAT PROFIT IS MORE IMPORTANT THAN THE SAFETY OF FORD CUSTOMERS. VERY, VERY UPSET WITH APATHY OF FORD.
Source: NHTSA WEB SITE -
2011 FORD EDGE- BRENTWOOD, TN
VEHICLE COMPLETELY LOST POWER WHILE DRIVING 45 MPH ON BUSY 4 LANE ROAD WITH NO SHOULDER. YELLOW WRENCH LIT UP ON DASH AND CAR COMPLETELY AND IMMEDIATELY SHUT DOWN LEAVING ME WITHOUT THE ABILITY TO STEER AND SAFELY REMOVE THE VEHICLE OFF OF THE ROAD (I WAS ALMOST REAR-ENDED AND A CAR HAD TO SWERVE TO KEEP FROM HITTING ME). THIS HAPPENED TWICE IN 8 HOURS. CAR HAS BEEN MAINTAINED, HAD FUEL, NEW BATTERY, ETC. WITH NO OTHER WARNINGS OR INDICATORS. THIS ISSUE IS VERY DANGEROUS!
Source: NHTSA WEB SITE -
2011 FORD EDGE- NEW LENOX, IL
LAST WEEK, WHILE MY WIFE WAS DRIVING OUR 2011 FORD EDGE SPORT WITH 41,000 MILES AT 65MPH ON A BUSY CHICAGO HIGHWAY, THE MESSAGE CENTER PINGED, "AWD OFF" MESSAGE APPEARED, THEN A PICTURE OF A WRENCH APPEARED. THE CAR THEN LOST ALL POWER, INCLUDING STEERING. LUCKILY, SHE WAS ABLE TO COAST TO THE SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT AND TURN THE CAR OFF. AFTER A COUPLE OF MINUTES, SHE STARTED THE CAR AND ALL APPEARED FINE. NOT BEING SURE OF WHAT JUST HAPPENED, WE TOOK THE CAR TO THE FORD DEALERSHIP FOR INSPECTION. $200.00 LATER, THEY TOLD US THAT A BRAKE PEDAL CONNECTOR WAS LOOSE AND THAT WAS MOST LIKELY THE CAUSE. A WEEK LATER THE EXACT SAME THING HAPPENED, AGAIN WHILE SHE WAS TRAVELING ON A BUSY CHICAGO AREA HIGHWAY AT 65MPH. AFTER PULLING OVER, TURNING THE CAR OFF, AND CALMING HERSELF DOWN, SHE STARTED DRIVING TO GET OFF OF THE HIGHWAY. AFTER ABOUT 10 MINUTES IT HAPPENED AGAIN. THIS TIME SHE PULLED OVER AND CALLED ME. I MET HER AND I DROVE THE CAR TO THE FORD DEALERSHIP. WHILE I WAS DRIVING, IT HAPPENED THREE MORE TIMES. HOWEVER, I NOTICED THAT IT APPEARED THAT IF I KEPT THE CAR UNDER 40MPH, IT WOULD RUN WITHOUT RECURRENCE. WHEN I ARRIVED AT THE FORD DEALERSHIP, THEY WERE ABLE TO READ THE COMPUTER CODE. THIS TIME THEY TOLD ME IT WAS CODE P2111 AND THAT THE THROTTLE BODY ACTUATOR CONTROL WAS STUCK OPEN AND THAT THE THROTTLE BODY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED. $800.00 LATER, THE REPAIRS WERE COMPLETED. THE EVENING WE DROPPED THE CAR OFF AT THE DEALERSHIP, WHILE DOING SOME RESEARCH ON THE INTERNET, I LEARNED THAT THIS APPEARS TO BE A KNOWN ISSUE WITH A "CUSTOMER SATISFACTION PROGRAM" TO ADDRESS BEING PUT IN PLACE. UNFORTUNATELY, MY FORD DEALERSHIP SERVICE ADVISOR TOLD ME THAT THEY KNEW NOTHING OF THIS WHEN WE PICKED THE CAR UP THE NEXT DAY. HAVING BEEN THROUGH THIS, I CAN SAY I AM QUITE SURPRISED THERE ARE NO DEATHS ASSOCIATED WITH THIS DANGEROUS ISSUE.
Source: NHTSA WEB SITE -
2011 FORD EDGE- SPRUCE GROVE, CA
THE DRIVER SIDE DOOR AJAR WILL NOT GO AWAY. THE SENSOR SEEMS TO BE BROKEN FOR THIS AND THROUGH MY RESEARCH IS A VERY COMMON PROBLEM. THIS CAUSE THE DOME LIGHTS TO STAY ON, HINDERING VISIBILITY WHILE DRIVING AT NIGHT. FURTHER, THE LIGHTS BOTH INSIDE/OUTSIDE AS WELL AS THE CONSOLE STAY ON FOR 10 MINUTES IF DOOR IS CLOSED AND LOCKED. THIS IN TURN DRAINS THE BATTERY SOMETIMES REQUIRING A BOOST.
Source: NHTSA WEB SITE