2011 FORD EDGE Complaints

PASSENGER DOOR AJAR ALERT IS ON CONSTANT DELAY. THE DOOR IS CLOSED BUT THE SENSOR WILL NOT GO OFF. THIS LEAVES THE OVERHEAD LIGHTS ON WHICH CREATE A VISIBILITY ISSUE AT NIGHT. THIS ALERT ALSO PREVENTS THE DOORS FROM LOCKING. ONCE THE VEHICLE IS TURNED OFF THE COMPUTER AND LIGHTS STAY ON FOR ANOTHER 10 MINUTES BEFORE TURNING OFF WHICH ALSO DRAINS THE BATTERY.

WHEN DRIVING THE CAR, IT JUST PERIODICALLY LOST ACCELERATION ABILITY. I WAS DRIVING ABOUT 35-40 MPH WHEN IT HAPPENED THE FIRST TIME. I THEN COASTED INTO A PARKING LOT OFF THE ROAD AND SHUT OFF THE CAR FOR A FEW MINUTES. AT THAT TIME THE WRENCH SYMBOL CAME ON THE DISPLAY REFERRING ME TO MY MANUAL FOR FURTHER INFORMATION, WHICH TOLD ME THAT IT WAS A POWERTRAIN PROBLEM AND TO CONTACT A DEALER FOR SERVICE. IT THEN STARTED FINE AND I WAS ABLE TO DRIVE IT FOR SOME TIME. THE NEXT DAY THE SAME THING HAPPENED. I THEN HAD A FEW DAYS OF NORMAL DRIVING, AND THEN IT HAPPENED AGAIN BUT THIS TIME IT SEEMED TO JUST DECELERATE MORE RAPIDLY (UNABLE TO COAST TO A STOP), IT JUST STOPPED BUT WAS STILL RUNNING. I THEN SHUT IT OFF AND THEN STARTED IT BACK UP AND DROVE IT HOME WHERE I LEFT IT UNTIL BEING ABLE TO GET INTO A SHOP FOR SERVICE WHICH WAS A WEEK LATER. AT THE TIME OF THIS PROBLEM, THE POWERTRAIN WARRANTY WAS AVAILABLE UNTIL JUNE, 2016 OR 60,000 MILES. AT THIS TIME THE CAR HAD APPROXIMATELY 51,700 MILES ON IT. ULTIMATELY THE PROBLEM WAS DIAGNOSED AS A BAD THROTTLE BODY WHICH WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND THE COST OF REPAIR WAS $548.14 AT A LOCAL FORD DEALERSHIP. THIS APPEARS TO BE THE SAME PROBLEM THAT THE 2011 FORD ESCAPES HAD FOR WHICH THE WARRANTY WAS EXTENDED.

I WAS DRIVING, AT 40 MILES PER HOUR, ON A CITY STREET. THE YELLOW/GOLD INDICATOR (A WRENCH) APPEARED. THE CAR IMMEDIATELY LOST POWER, GOING FROM 40 TO 20 MILES PER HOUR. THIS HAPPENED IN LESS THAN ONE MINUTE. I PULLED ON TO A SIDE STREET, TURNED OFF THE ENGINE, AND CHECKED TO OWNER'S MANUAL. IT SAID :POWER TRAIN MALFUNCTION". THE INSTRUCTIONS SAID TO STOP DRIVING AND CALL ROADSIDE ASSISTANCE. I DID THIS. I CALLED FORD ROADSIDE ASSISTANCE AND THEN CALLED THE DEALERSHIP. I WANTED TO KNOW IF IT WAS SAFE TO TURN ON THE CAR'S AIR CONDITIONING. I WAS TOLD, "YES" THIS IS SAFE. THE TOW ARRIVED 65 MINUTES LATER AND TOOK THE CAR DIRECTLY TO THE DEALERSHIP. AFTER THREE DAYS OF GOING OVER THE CAR, DRIVING IT, CONTACTING FORD, THE (FORD) DEALERSHIP COULD NOT FIND THE PROBLEM. I WAS TOLD TO DRIVE THE CAR AND IF THIS HAPPENED AGAIN, TO BRING THE CAR DIRECTLY TO THE DEALERSHIP, AND DO NOT TURN OFF THE ENGINE. HOW AM I TO DRIVE THE CAR WHEN THE CAR IS IN THIS CONDITION? HOW CAN I DRIVE ON A CITY HIGHWAY OR AN INTERSTATE, WHERE THE SPEED IS HIGH AND HAVE THIS HAPPEN AGAIN? HOW CAN I SAFELY DRIVE MY GRANDCHILDREN IN THIS CAR? I CALLED FORD, BUT OF COURSE THEY DIDN'T KNOW ANYTHING. I WANT THE CEO MARK FIELDS AND THE EXECUTIVE CHAIRMAN, WILLIAM CLAY FORD, JR. TO TELL ME: 1. WOULD YOU FEEL SAFE IN THIS CAR; 2. HOW CAN YOU EMPLOYEE SO MANY ENGINEERS (PRODUCT DEVELOPMENT, ETC.) AND NOT HAVE SOLVED THIS PROBLEM?

DRIVING ON I-40 IN ASHEVILLE NC AT 65 MPH WHEN ENGINE LIGHT WITH WRENCH CAME ON -NO POWER ABLE TO GET OFF RD-WAITED 5 MIN RESTARTED CAR OK -ANOTHER 5 MILES SAME THING WRENCH LIGHT ON CAR NO POWER-ABLE TO RESTART-DOES 2 MORE TIMES BEFORE GETTING HOME-CHECK ENGINE LIGHT ON-HOPE FORD CAN HELP

THE LEFT REAR DOOR AJAR LIGHT COMES ON AND DOES NOT GO OFF EVEN WHEN THE DOOR IS SHUT. ALSO, THE INTERIOR LIGHTS STAY ON FOR UP TO AN HOUR AFTER PARKING THE CAR, AND FOR 3-5 MINUTES AFTER STARTING THE CAR. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT. IT HAS ALSO KILLED A BATTERY ALREADY.

THE DOOR SENSOR THAT REGISTERS THE DRIVER DOOR BEING OPEN OR SHUT HAS MALFUNCTIONED. CAUSING IT TO CONSTANTLY STATE THE DOOR IS AJAR WHEN IT IS CLOSED. VERY COMMON PROBLEM IT SEEMS FROM MANY COMPLAINTS FROM OTHER FORD EDGE OWNERS. IT WOULD BE GREAT IF FORD COULD STEP UP AND RECALL THIS PROBLEM, SINCE ITS STRETCHING TO THE LINCOLN BRAND TOO. ITS VERY UNSAFE FOR THESE REASONS, IT CAUSES THE CABIN LIGHT TO STAY ON LONGER WHICH CAN CAUSE PROBLEMS SEEING AT NIGHT TIL IT FINALLY DIMS, IT ALSO DRAINS THE BATTERY. BEING A SINGLE MOM, I DONT WANT TO BE STRANDED SOMEWHERE WITH MY CHILD WITH A DEAD BATTERY DUE TO THIS PROBLEM. THAT BEING SAID, NOT BEING ABLE TO LOCK DOORS IS A MAJOR SAFETY ISSUE. I WOULD LIKE TO KNOW MY FAMILY IS SAFE WHILE DRIVING DOWN THE ROAD. PLEASE FIX THIS PROBLEM.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35-40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

ISSUE 1: THE CAR CONTINUES TO SAY THAT THE DOOR IS NOT CLOSED. I WILL OPEN AND RECLOSE AND IT STILL DOES NOT CLEAR THE READ ERROR ON THE DASH. IT IS THE DRIVERS DOOR. I HAVE DONE RESEARCH ONLINE AND THIS SEEMS TO BE A COMMON ISSUE. THE DOME LIGHTS STAY ON UNTIL SPEEDS OF 12 MPH ARE REACHED AND IF BACKING UP IT WILL NOT TURN OFF. THE DOORS WILL NOT LOCK WHEN INSIDE DUE TO THE DOOR AJAR. ISSUE 2: THIS HAS BEEN AN ONGOING ISSUE- THE AIR BAG LIGHT WILL COME ON MY CAR AFTER DRIVING FOR 20 MINUTES. THIS ONE IS CONCERNING TO ME BECAUSE NO ONE SEEMS TO KNOW WHY IT DOES IT. I HAVE CONTACTED FORD AND THEY SAY TO BRING TO LOCAL DEALER. LOCAL DEALER TELLS ME IT IS BECAUSE I HAVE WEIGHT ON THE PASSENGER SEAT - THIS ORANGE LIGHT WILL COME ON EVEN WHEN I DO NOT HAVE ANYTHING ON THE PASSENGER SEAT OR EVEN WHEN THE SEAT BELT ON THE PASSENGER SEAT IS BUCKLED. I AM SCARED THAT MY AIRBAGS DO NOT WORK WHEN THAT IS LIT-- LUCKILY I HAVE NOT BEEN IN AN ACCIDENT YET TO FIND OUT. BUT THEY DO NOT WANT TO FIGURE OUT THE ISSUE WITHOUT CHARGING ME AN ARM AND LEG TO LOOK INTO IT TO DIAGNOSE TO START.

THE DRIVER'S SIDE DOOR AJAR LIGHT CAME ON AND WOULDN'T TURN OFF EVEN WHEN THE DOOR WAS CLOSED PROPERTY, I TOOK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS A KNOWN ISSUE. THEY REPLACED THE SOMETHING ELECTRICAL IN THE DRIVER'S DOOR.

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER CLOSING THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR SENSOR ILLUMINATED WHEN THE DOOR WAS SECURED. DURING THE FAILURE, THE INTERIOR LIGHTS REMAINED ON WHILE DRIVING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.