2009 FORD EDGE Complaints

I HAVE SEARCH THE INTERNET AND THERE IS A LARGE REPORTS OF A POWER BOOSTER FAILURE IN CERTAIN YEARS OF THIS FORD MODEL. I SEARCHED MY VIN # AND IT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH I READ FROM OTHERS THAT HAD THE SAME ISSUE THAT I'M HAVING NOW. THE BRAKE PEDDLE AT TIMES IS TOUGH TO PRESS, LIKE NO PLAY IN IT WHILE I AM TRYING TO STOP IT IS DIFFICULT. I HAVE TO PUMP THE PEDDLE TO GET IT TO WORK. THIS IS VERY DANGEROUS AND I HAVE READ MANY OTHERS HAVING THE SAME EXPERIENCE.

I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I NEED TO SPEAK TO SOMEONE BECAUSE I AM AFRAID OF ALL THE RECALL ISSUES SURROUNDING MY VEHICLE. I KEEP THE MAINTENANCE UP ON MY VEHICLE BUT I HAVE BEEN EXPERIENCING SAFETY ISSUES WHILE DRIVING, LIKE MY VEHICLE THREATENS TO STOP FOR NO APPARENT REASON WHILE I'M DRIVING IT. I CAN'T AFFORD TO CONTINUALLY PAY FOR REPAIRS OR EVEN JUST BE WITHOUT MY VEHICLE BECAUSE I'M THE ONLY INCOME FOR MY FAMILY!

TAKATA RECALL: 2009 FORD EDGE FIRST LETTER OF NOTIFICATION VIA US MAIL I RECEIVED OF KNOWLEDGE: DECEMBER 2017. MY FIRST CAR PAYT WAS FEB. 2017. (10 MONTHS AFTER I PURCHASED THE VEHICLE). PLEASE NOTE AT THIS TIME, MY COMPLAINT IS WHY SHOULD I BE PAYING A MONTHLY CAR PAYMENT FOR A CAR STORED ON MY DRIVEWAY NOT TO BE USED UNTIL REPAIRS. WHY? CAN YOU HELP TO RESOLVE MY CONCERN. PLEASE FIND THE FOLLOWING INFORMATION FOR YOUR RECORDS: THIS IS FOR YOU TO NOTE THE CURRENT PROCESS. I RECEIVED A LETTER FROM FORD COMPANY TO CONTACT MY LOCAL DEALERSHIP TO BE PLACED ON A REPAIR SCHEDULE LIST UNTIL PARTS BECOME AVAILABLE FOR MY VEHICLE. FORD IS OFFERING SHOULD I REQUIRE A RENTAL VEHICLE WHILE WAITING. AS OF FRIDAY, JUNE 15,2018 I AM DRIVING A RENTAL CONTRACTED FROM ENTERPRISE WITH THE DEALERSHIP AT NO COST TO ME WITHING THE FOLLOWING GUIDELINES: UP TO $44.00 PER DAY. FUEL AND INSURANCE ARE NOT INCLUDED. RENTAL TO BE USED FOR PERSONAL TRANSPORTATION ONLY. DEALERS ARE NOT AUTHORIZED TO STORE CUSTOMER VEHICLES. CUSTOMERS SHOULD RETAIN THEIR RECALLED VEHICLE AND DRIVE THE RENTAL VEHICLE UNTIL RECALL REPAIRS HAVE BEEN COMPLETED. DEALERSHIP RECORDED CURRENT ODOMETER ON JUNE 15,2018- 98,957

TAKATA RECALL - NO REMEDY AFTER APPROXIMATELY 2 YEARS OR MORE WAITING FOR REPLACEMENTS!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED THE DEALER (PIERSON FORD LINCOLN, INC, 701 AUTO PLAZA DR., ABERDEEN, SD 57401, 605-225-3720) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A NOTICE ABOUT THE DEFECTED AIRBAGS THAT NEEDED TO BE REPLACED A WHILE BACK, BUT THE REPLACEMENT AIRBAGS HAVE NEVER CAME IN. I HAVE BEEN WAITING PATIENTLY FOR THE ITEM BUT THE DEALERSHIP HAS NEVER RECEIVED THE ITEM. EVERY DAY ON THE ROAD IS A RISK TO MY PASSENGER'S LIFE AND I NO LONGER WANT TO PATIENTLY WAIT FOR SOMETHING THAT MAY NEVER ARRIVE. I AM ON THE ROAD EVERYDAY FOR LONG PERIODS OF TIME WITH MY WIFE ALL OVER HARRIS COUNTY IN HOUSTON, AND I CANNOT RISK SOMETHING HAPPENING TO MY WIFE AS A RESULT OF DEFECTIVE AIRBAGS. I WOULD APPRECIATE A TIMELY SOLUTION.

TAKATA RECALL- I RECEIVED A LETTER DATED DECEMBER 2017 STATING THAT THERE WAS A RECALL ON THE PASSENGER SIDE FRONT AIRBAG. THE LETTER ALSO STATED THAT WHEN THE PARTS BECOME AVAILABLE, I WOULD RECEIVE A LETTER INSTRUCTING ME TO CALL AND MAKE AN APPOINTMENT TO GET THE AIRBAG FIXED. I HAVE NOT RECEIVED THE LETTER YET. I FEEL THAT THE PARTS SHOULD HAVE BEEN AVAILABLE ALREADY AND THE AIRBAG FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (HELFMAN FORD IN MEADOWS PLACE, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SIMI VALLEY FORD, 2440 FIRST ST, SIMI VALLEY, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (JONES-WEST FORD OF RENO, NEVADA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT