2012 FORD EDGE Complaints

I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.

The contact owns a 2012 Ford Edge. The contact stated while driving approximately 55 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The vehicle was unable to restart and was towed to a tow lot. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 27,425. The VIN was invalid.

Brake pedal goes to the floor - brake failure. Reading on-line, this appears to be a chronic, dangerous, widespread, multi-year Ford Motor problem. The issue appears to be a result of a systemic faulty braking Ford Motor issue.

Had diagnosis test done and did process of elimination. Said needed ignition coils/ spark plugs did all that plus fuel injector and oxygen sensor put in bran new and check engine still blinking and car stutters. Only 10miles per gallon on car. You can smell fumes inside car severally. Looked on website and said this car had recall on fuel system/ gasoline. So am I able to take in to manufacture and they fix free cuz of seriously dangerous defect. Car could egnite.

My brake pedal is squeaking when I push it,the brake pedal is going all the was down and gets stiff.If I'm at a red light and have my foot on the pedal it push up like trying to get my foot off of it..The mechanic told me that he could've sworn there was a re call on the Ford Edge's..I scared and I know I could never afford to fix this huge problem.

Brake failure. Brakes sync to floor and do not work. Safety of hurting self and others. No warnings or symptoms.

Vehicle has a extended warrantee on the power brake booster that Ford is unwilling to repair due to a previous replacement of the part in 2017. Brake boosters are out of stock and unavailable, due to volume of repairs. Both power brake boosters failed approximately 5 years from install. The brake issues created a very unsafe incident that almost caused an accident.

The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal was depressed but failed to respond. The contact stated that as she depressed the brake pedal two more times the brake pedal went to the floorboard but responded. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer for repair under the Customer Satisfaction Program Number: 13N02; however, the dealer informed the contact that the vehicle would be repaired at her own expense because the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure and advised the contact that they could not assist due to where the vehicle was manufactured. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 144,000.

I have had to replace the brake booster in my car twice now. I have an hour commute to work and the last time, the brakes failed coming home from work. Luckily I was about 10 miles from home but I fail to understand why that part has failed twice now. Had I been in heavy traffic, it could have been deadly for myself and others.

The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal went to the floorboard while depressed. The failure occurred on two separate occasions. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.