2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- MIDDLETOWN, PA
DOOR AJAR SENSOR - FRONT DRIVER SIDE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED INTERIOR LIGHT STAYS ON ALL NIGHT (DRAINING BATTERY) DOORS DO NOT LOCK WHILE IN VEHICLE CAUSING A SAFETY ISSUE
Source: NHTSA WEB SITE -
2011 FORD EDGE- METHUEN, MA
(SAFETY ISSUE,) MY DOOR LOCKS WON'T LOCK,KEEPS SAYING DOOR AJAR ON PASSENGER DOOR, AFTER NUMEROUS ATTEMPTS TO SHUT THE DOOR, LIGHTS ALSO STAY ON CAUSE THINKS DOOR IS OPEN. DON'T KNOW IF IT'S A RECALL OR JUST A DEFECTED CENSOR. BUT REALLY FEEL IT'S A SAFETY ISSUE!!!!!!! THANK YOU *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- BATAVIA, NY
MY VEHICLE DISPLAYED THE DOOR AJAR ALARM AFTER THE DOOR HAD BEEN SHUT SECURELY. THIS OCCURRED INTERMITTENTLY FOR TWO DAYS, AND THEN BEGAN TO OCCUR EVERY TIME I GOT IN THE VEHICLE. A COUPLE DAYS LATER IT WENT BACK TO BEING INTERMITTENT. I WOULD NOT GET THE NOTIFICATION WHEN I FIRST GOT IN THE VEHICLE, BUT THEN THE ALARM WOULD GO OFF WHILE I WAS DRIVING.
Source: NHTSA WEB SITE -
2011 FORD EDGE- ELLETTSVILLE, IN
REAR DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. DOOR IS SHUT BUT HAS DOOR AJAR ALARM AND DOME LIGHTS STAY ON AND CAR ALARM GOES OFF WHILE PARKED WHEN DOOR IS AJAR. IT CONVENIENTLY WENT OUT RIGHT AFTER 50,000MILES AND WARRANTY WAS UP. FORD SHOULD RECALL THIS AS IT SEEMS TO BE VERY COMMON PROBLEM BUT UNFORTUNATELY A LOT OF PEOPLE DON'T KNOW ABOUT THE PROCEDURE TO FILE A COMPLAINT. THE DEALERSHIP WANTED $100 JUST TO LOOK AT THE CAR AND NOT INCLUDING PARTS AND LABOR. UPDATED 09/18/15*LJ
Source: NHTSA WEB SITE -
2011 FORD EDGE- STATESVILLE, NC
2011 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD INDICATOR LIGHT FOR DOORS ISSUE. CONSUMER HAS DIFFERENT VEHICLE WITH SAME ISSUE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED THE DOOR INDICATOR LIGHT ON THE DASH REMAINED ON, AFTER THE DOORS WERE CLOSED. *JB
Source: CONSUMER LETTER -
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2011 FORD EDGE- ITHACA, MI
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE IN PARK, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR; HOWEVER, THE DOOR FAILED TO AUTOMATICALLY LOCK AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE FAILURE RECURRED ON NUMBER OF OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/18/15*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EDGE- DALLAS, NC
DEFECTIVE THROTTLE BODY. ENTERING HIGHWAY AT APPROXIMATELY 45 MPH AND ACCELLERATING WHEN CAR DE-ACCLERATED ON ITS OWN TO A CRIPPLING 2 MPH. MOVED OVER TO THE FAR RIGHT SIDE WITH CAR MOVING AT 2 MPH UNTIL I WAS ABLE TO GET OFF HIGHWAY AND PART CAR. LET SIT 15 MINUTES AND CAR STARTED AND ACCLERATED APPROPRIATELY. 2 WEEKS LATER SAME THING. ACCLERATING FROM A STOP AT A STOP LIGH AND CAR DE-ACCLERATED ON ITS ON AND LIMPED TO 2 MPH UNTILL I COULD PULL OFF ROAD AND LET SIT. STARTED BADK UP AND DROVE OK. ABOUT TWO WEEKS LATER HAPPENED AGAIN. ON AUGUST 30, 2015 THE CAR BEGAN DOING THIS DAILY AND TOOK 9 TIMES OF LETTING CAR SIT AFTER IT DE-ACCLERATED TO GET HOME FROM WORK. CALLED FORD MOTOR COMPANY AND THEY CLAIM NO RECALLS FOR THE DEFECTIVE THROTTLE BODY PROBLEM THAT FORD EDGES ARE HAVING. RESEARCHED THE INTERNET AND SEE THOUSANDS OF COMPLAINTS WITH THIS ISSUE. DEFECTIVE THROTTLE BODY ON FORD EDGES INCLUDING THE 2011. CALLED FORD AND LODGED A COMPLAINT. TOOK CAR TO SKILLMAN FORD IN GREENWOOD INDIANA AND WAS DIAGNOSED AS A FAILED THROTTLE BODY AND NEEDED REPLACED. WAS INFORMED IT WOULD COST ME $664.71 FOR ME TO HAVE IT REPAIRED. WAS ALSO INFORMED THERE WERE NO FORD FINANCIAL ASSISTANCE PROGRAMS TO HELP ME PAY FOR REPAIRS ON THE DEFECTIVE THROTTLE BODY WHICH IS A FORD PROBLEM. I DID AUTHORIZE THE REPAIR AS I NEED MY CAR. I AM VERY UNHAPPY WITH FORD AS THEY WILL NOT COVER THERE DEFECT AND IT IS A KNOWN FORD DEFECTIVE PART-THROTTLE BODY. WHAT WILL IT TAKE FOR FORD TO STEP UP AND COVER THEIR DEFECTS? AS MUCH AS I LOVE MY EDGE I WILL NOT PURCHASE ANOTHER FORD PRODUCT BECAUSE THERE IS NO CUSTOMER SERVICE PROGRAMS AT FORD MOTOR COMPANY (NOT THE DEALERSHIP WHERE I GOT MY CAR REPAIRED) WHEN THERE IS AN ISSUE WITH DEFECTIVE PARTS AND GETTING THEM REPLACED BY FORD. SHAME ON YOU FORD MOTOR COMPANY.
Source: NHTSA WEB SITE -
2011 FORD EDGE- BRYAN, TX
DOOR AJAR SENSOR STUCK ON "OPEN" FOR DRIVER'S SIDE FRONT AND REAR DOORS. AS A RESULT, DOME LIGHTS STAY ON CAUSING DIFFICULTY SEEING AT NIGHT, AND INABILITY TO LOCK DOORS WHILE IN MOTION. ALSO, DRAINS BATTERY AND HAS STRANDED MY WIFE MULTIPLE TIMES. REPAIR IS VERY COSTLY AND AS I UNDERSTAND IT, THE REPLACEMENT PART IS JUST AS SUSCEPTIBLE TO THE PROBLEM AS THE ORIGINAL EQUIPMENT. FORD NEEDS TO BE RESPONSIBLE FOR THIS INHERENT DEFECT.
Source: NHTSA WEB SITE -
2011 FORD EDGE- GRANTSBURG, WI
FAULTY SENSOR IN THE DOOR CAUSES THE CAR TO THINK THE DRIVER DOOR IS OPEN. DOOR AJAR LIGHT STAYS ON AND VEHICLE WILL NOT LOCK WHEN DRIVING! LIGHTS EVENTUALLY TIME OUT BUT WHEN INSIDE THE CAR, THE DOORS DO NOT LOCK! I HAVE HAD IT FIXED THREE TIMES NOW AND IT ALWAYS COMES BACK.
Source: NHTSA WEB SITE -
2011 FORD EDGE- BALTIMORE, MD
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED INDICATING THAT THE REAR DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE DOOR WAS CLOSED; HOWEVER, THE WARNING INDICATOR CONTINUED TO ILLUMINATE AND THE INTERIOR DOME LIGHTS WERE ILLUMINATED. THE DOME LIGHTS WOULD TURN OFF AFTER DRIVING APPROXIMATELY ONE MINUTE. THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,311.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE