2011 FORD EDGE Complaints

MULTIPLE INCIDENTS AFTER REPAIR OF DOOR AJAR SWITCH/SENSOR WILL NOT RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED EVEN THOUGH THE DOME LIGHTS STAY LIT AND THE CAR GIVES A WARNING.

DOOR AJAR LIGHT STAYS ON REGARDLESS OF HOW MANY TIMES I CLOSE THE DOOR. THE DOOR IS CLOSED BUT THE SENSOR STAYS ON AND THE LIGHT INSIDE THE CAR WILL NOT TURN OFF (DUE TO THE CAR THINKING THE DOOR IS OPEN)--NOT SURE IF THE DOOR DOES NOT CLOSE ALL THE WAY. SEEMS UNSAFE TO DRIVE WITH THE CAR THIS WAY SINCE I DON'T KNOW IF IT IS SECURELY CLOSED.

ALL DOORS ARE CLOSED BUT "DOOR AJAR" NOTIFICATION IS PRESENT PROHIBITING DOORS FROM LOCKING AND INTERIOR LIGHTS FROM DIMMING. THIS IS A SAFETY ISSUE WHEREBY THE INTERIOR LIGHTS ARE DISTRACTING DURING NIGHT-TIME DRIVING.

EDGE DRIVERS DOOR AJAR, AND ITS NOT. DOORS DON'T LOCK, THEY THINK THE DOOR IS OPEN, INSIDE LIGHTS STAY ON.

DOOR AJAR AND INTERIOR LIGHTS REMAIN ON EVEN WHEN DOOR IS CLOSED . INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING IT DIFFICULT TO SEE ALSO RUNS THE BATTERY DOWN . CONTINUING LIGHTS MAKE IT A HAZARD FOR THE DRIVER AND OTHER DRIVERS

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

THE FIRST TIME THE PROBLEM OCCURRED I WAS DRIVING DOWN A STREET AND HAD SLOWED TO MAKE A LEFT TURN INTO A RETAIL ESTABLISHMENT. JUST AS I MADE THE TURN THE VEHICLE SHUDDERED SLIGHTLY AND IMMEDIATELY LOST FORWARD MOMENTUM - IT WAS LIKE THE VEHICLE WAS IN NEUTRAL - I HAD NO ACCELERATION. A WRENCH APPEARED ON MY DRIVER'S DISPLAY. I WAS ABLE TO PULL TO A STOP AND I SHUT THE VEHICLE OFF. AFTER SEVERAL MINUTES I ATTEMPTED TO START THE VEHICLE. IT TOOK SEVERAL SECONDS LONGER THAN NORMAL FOR THE VEHICLE TO START BUT IT DID. THE SECOND OCCURRENCE HAPPENED IN MY WORK PARKING LOT. I HAD BACKED MY VEHICLE OUT OF MY PARKING PLACE AND JUST AS I STARTED TO ACCELERATE THE VEHICLE SHUDDERED SLIGHTLY AND I AGAIN LOST ANY ACCELERATION. I TURNED THE VEHICLE OFF AND RESTARTED IMMEDIATELY. AGAIN, IT LOOK SLIGHTLY LONGER THAN NORMAL FOR THE VEHICLE TO START. THE THIRD TIME I WAS DRIVING 55 DOWN A ROAD WHEN THE VEHICLE SUDDENLY LOST MOMENTUM. SAME DEAL WITH LIMPING TO THE SIDE OF THE ROAD, PRAYING THIS TIME THAT NOTHING WAS COMING AS THE VEHICLE WAS ONLY HALF OFF THE ROAD. IT STARTED WITH EFFORT. IN EACH OCCURRENCE THE WRENCH APPEARED. THIS HAS ALL HAPPENED OVER A PERIOD OF 13 DAYS. I CONTACTED A LOCAL FORD DEALERSHIP SATURDAY AND DESCRIBED THE PROBLEM OVER THE PHONE. THE MECHANIC SAID HE WAS VERY FAMILIAR WITH THE PROBLEM - THAT IT WAS THE THROTTLE BODY. I DECIDED TO DO SOME ONLINE RESEARCH AND DISCOVERED COMPLAINT AFTER COMPLAINT DESCRIBING THE SAME PROBLEM. I'M VERY DISAPPOINTED IN FORD FOR NOT MAKING THIS PROBLEM MORE OF A PRIORITY. DOES THERE NEED TO BE A LOSS OF LIFE BEFORE SOMETHING IS DONE? WE WILL BE DRIVING SEVERAL STATES AWAY IN JUST A FEW WEEKS AND I HAVE ABSOLUTELY NO CONFIDENCE IN MY VEHICLE. I CERTAINLY DON'T WANT TO BE TRAVELING 75 MILES AN HOUR ON A FREEWAY WHEN MY VEHICLE SUDDENLY DECIDES IT DOESN'T WANT TO COOPERATE. VERY, VERY DISAPPOINTING. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVENTED THE DOORS FROM LOCKING AND UNLOCKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

THE DRIVER'S DOOR AJAR ALERT AND CHIME SHOWS UP WHEN THE DOOR IS CLEARLY CLOSED TIGHTLY. THE DOME LIGHT STAYS ON.

MY WIFE AND I WERE DRIVING WITH OUR TWO YOUNG CHILDREN (4-YEAR-OLD, AND SIX MONTHS) OUR 2011 FORD EDGE AND WITHOUT ANY NOTICE, THE CAR JERKED FORWARD AND WE LOST ALL POWER IN THE ACCELERATOR. FORTUNATELY, I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT GETTING IN AN ACCIDENT, BUT WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. THE POWER TRAIN WRENCH WAS FLASHING AND SAID TO CONSULT THE MANUAL, SO WE DID. FOLLOWING THE INSTRUCTIONS, I SHUT THE CAR OFF AND RESTARTED IT. IT TOOK A LOT LONGER TO TURN OVER, BUT IT EVENTUALLY DID. WE CALLED OUR DEALERSHIP AND THEY SAID THAT I COULD BRING THE CAR IN TODAY (FOUR DAYS LATER). THE EDGE DID THIS TWO MORE TIMES OVER THE WEEKEND SO I GOOGLED THE ISSUE AND FOUND THIS SITE. I PRINTED OFF THE FIRST FOUR PAGES OF COMPLAINTS AND TOOK IT WITH ME TO THE DEALERSHIP. THEY WOULDN'T EVEN LOOK AT IT. THEY TOLD ME THAT "HAD TO RECREATE THE ISSUE" OR THEY WOULDN'T BE ABLE TO DO ANYTHING TO FIX IT. THEY PROPOSED THAT I LET THEM KEEP THE VEHICLE FOR FIVE DAYS AND LET THEM TRY IT EVERY DAY. ABSOLUTELY NOT. WITH ALL THESE DOCUMENTED ISSUES AND FORD BEING UNWILLING TO DO ANYTHING ABOUT IT UNLESS IT HAPPENS TO THEM, IF THEY CAN'T GET IT TO HAPPEN TODAY, WE WILL BE DONE WITH FORD FOREVER. I'M HIGHLY DISTURBED BY THE AMOUNT OF ISSUES THAT ARE CLEARLY DOCUMENTED HERE WITHOUT ANY KIND OF RECALL OR, AT MIMIMUM, GUIDANCE GIVEN TO FORD TECHS ABOUT THIS ISSUE.