2010 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT FOUND THAT FORD ISSUED A CUSTOMER SATISFACTION PROGRAM FOR THE BRAKE BOOSTER. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS, WHICH MADE IT HARD TO STOP THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM AND THAT NHTSA SELECTS THE VEHICLES TO BE INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,788.

BRAKE BOOSTER. WITHOUT WARNING THE BRAKE PEDAL ON MY VEHICLE BECAME EXTREMELY HARD DURING THE MIDDLE OF MY DRIVE. I WAS IN A YIELD TO MERGE SITUATION WHERE I COULD NOT STOP MY VEHICLE IN THE PROPER AMOUNT OF TIME. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT. THE PART ON MY VEHICLE NEEDING REPLACED IS THE SAME PART UNDER RECALL FOR THE SAME MANUFACTURER BUT MY VIN NUMBER WAS NOT INCLUDED IN THAT RECALL. I AM UPSET THAT THIS PROBLEM WAS PREVIOUSLY DETECTED BUT MY VIN NUMBER WAS NOT INCLUDED ON THE RECALL AND I HAD NO PREVIOUS KNOWLEDGE THAT THIS COULD POTENTIALLY BE A SAFETY HAZARD FOR MY VEHICLE.

FROM BOTH A STOP OR AFTER SLOWING DOWN AND UPON ACCILERATION, THE TRANSMISSION WILL SLIP AND THEN CATCH REAL HARD. IT DOES IT WHEN I START FROM A STOPPED POSITION AND IT ALSO DOES IT WHEN I SLOW DOWN FOR TRAFFIC ON THE FREEWAY THEN TRY TO GET BACK UP TO SPEED. WHEN IT CATCHES IT FEELS LIKE THE CAR HAS BEEN HIT HARD FROM THE REAR. THIS IS NOT DURING A FAST START OR FAST ACCILERATION, IT IS FROM JUST NORMAL DRIVING, KEEPING UP WITH NORMAL TRAFFIC. IT HAS HAPPENED ON MANY OCCASIONS AND IS NOT CONSISTANT WITH WHEN IT HAPPENS. IT HAPPENS ONLY WHEN THE CAR IS MOVING AND HAPPENS BOTH IN TOWN, ON HIGHWAYS AND FREEWAYS. IT HAS HAPPENED AT ALL SPEEDS AND IN ALL WEATHER. IT CAUSES A LOT OF FEAR AND I CAN SEE ME HITTING THE BRAKES SOMETIME WHICH COULD ACTUALLY CAUSE SOMEONE TO RUN INTO ME AS A RESULT. THIS IS NOT NORMAL AND WHEN I HAD IT CHECKED BY THE DEALERSHIP THEY SAID THE TRANSMISSION IS STARTING TO SLIP. THIS IS NOT A NORMAL SLIP OF THE TRANSMISSION, IT IS A COMPLETE LOSS OF OPERATION THEN CATCHING AND SLAMMING THE GEARS CAUSING THE VEHICLE TO JUMP FORWARD. I AM CERTAIN THAT THE TRANSMISSION IS BEING DAMAGED WITH EACH OCCURRANCE. I WANT TO EMPHASIZE THAT THIS HAPPENS UNDER NORMAL CONDITIONS, DRIVING SANELY, NOT HOT RODDING OR FAST ACCILERATION. IT IS JUST DRIVING DOWN THE ROAD WITH NORMAL TRAFFIC. IT HAS HAPPENED MANY TIMES AND I AM ALWAYS ON THE ALERT FOR IT SO IF IT STARTS I MIGHT BE ABLE TO TAKE MY FOOT OFF THE GAS BEFORE IT WINDS UP TO HIGH TO MINIMIZE THE SLAMMING OF THE GEARS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR WITH 105K MILES ON IT THE CAR HAS 245K NOW

TAKATA RECALL I CALLED TO SCHEDULE MY RECALL TO BE REPAIRED NOW THAT THE AIRBAGS ARE AVAILABLE. IN ASKING FOR TRANSPORTATION UNTIL MY VEHICLE IS REPAIRED, FREEDOM FORD IN CLAYPOOL HILL, VIRGINIA SAID IT WAS A HALF HOUR JOB, THEY ONLY HAD TWO LOANERS AND THEY WOULD NOT PROVIDE ME WITH ANYTHING ELSE. NOW WHEN I CALLED THEM 8 MONTHS AGO WHEN WE GOT A LETTER TELLING US THAT WE COULD GET A FREE RENTAL UNTIL THE PARTS CAME IN THEY DIDN'T WANT TO ASSIST US THEN EITHER. HENCE WHY I AM COMPLAINING. THIS IS UNSAT.

DRIVING HOME FROM WORK IN MY 2010 FORD EDGE AND TURNING ONTO MY STREET THE VEHICLE SHUTS DOWN, BARELY MAKE THE CORNER CLIPPING THE OPPOSITE CURB SLIGHTLY, LOOK DOWN AND THE TEMPERATURE GAGE IS BURIED IN HOT. NO WARNING LIGHTS JUST INSTANT SHUTDOWN. OPEN THE HOOD AND SEE WATER DRIPPING FROM THE PASSENGER SIDE OF THE MOTOR BUT DON'T SEE A WATER PUMP, FIND OUT LATER IT IS INTERNAL AND CAUSED A CATASTROPHIC FAILURE, VEHICLE NEEDS NEW MOTOR FOR $7,950.00 -

I WAS DRIVING IN THE CITY AND AS I SLOWED COMING TO A STOP LIGHT I PRESSED THE BRAKE AND IT WAS HARD AND WASN'T STOPPING. I GOT IT STOPPED. I HEADED HOME AND A CAR WAS SUDDENLY STOPPING IN FRONT OF ME, I STEPPED ON THE PEDAL AND IT WENT TO THE FLOORBOARD I HAD TO PUMP TO GET IT TO CATCH I HAD TO SWERVE INTO THE NEXT LANE TO AVOID AN ACCIDENT. AS I PULLED INTO DRIVEWAY AND PRESSED ON BRAKE IF HISSED AND CHIRPED, THIS IS VERY DANGEROUS, I ONLY HAVE 66,000 MILES ON MY CAR. WHY HAS FORD NOT BEEN RECALLED ON THIS MATTER FROM ALL THE COMPLAINT OUT THERE ABOUT THIS ALL THE WAY BACK TO 2007? MY HUSBAND IS A CAR GUY AND HE SAID IT WAS THE BRAKE BOOSTER FAILING. DESCRIPTIONS FROM OTHER COMPLAINTS AND MECHANICAL INFORMATION COMFIRMED IT. ALONG WITH FORDS ATTEMPT TO MINIMIZE THE LARGE PROBLEM ON ALL EDGE VEHICLES WITH AN EXTENDED WARRANTY ON THE BRAKE BOOSTER ON SOME VEHICLES # 13NO2 AND IN COMPLAINTS ON THIS SITE.

WHILE DRIVING LATE AT NIGHT THE TEMP GAUGE WENT ON TO HOT/ CAR STALLED OUT ON A MAIN STREET I LET IT COOLED OFF AND DROVE HOME. HAD CAR TOWED TO FORD AUTO NATION NEXT DAY. I WAS TOLD THAT THE WATER PUMP AND ENGINE NEEDED TO BE REPLACED, COST WOULD BE $7,259.00. MY CAR HAS LESS THAN SEVENTY SIX THOUSAND MILES ON IT.

I HAVE A 2010 FORD EDGE WITH 38,153 MILES. IN THE LAST ONW MONTH I HAVE HAD THE TORQUE CONVERTER REPLACED (UNDER WARRANTY) AND NOW I JUST HAD THE THROTTLE BODY AND MOTOR ASY. REPLACED FOR $691.03. I SMELLED GASOLINE AND THE ENGINE HESITATED SO, I TOOK IT INTO AUTONATION IN DELRAY, FL. FOR REPAIR. THE SERVICE PERSON TOLD ME THAT THIS IS A VERY COMMON PROBLEM AND I SHOULD KEEP MY RECEIPT FOR A RECALL IN THE FUTURE. I WAS LUCKY THAT THE CAR DID NOT EXPLODE WITH THE FUEL FUMES. THERE NEEDS TO BE A RECALL OF THIS CONDITION. *JS

2010 EDGE LOSES POWER WITHOUT WARNING. IT JUST WENT OUT. I WAS ABLE TO PARK AND PUT IT BACK ON TRACK. WHEN I AM STOPPED WAITING FOR THE CHANGE OF LIGHT I HAVE TO KEEP THE ACCELERATOR PEDAL STUCK AND THE BRAKE PEDAL SO THAT IT DOES NOT TURN OFF.

STEERING PROBLEM UPON ENTERING THE DRIVER WAY TO MY GARAGE MY STEERING WENT OUT HAD TO FIGHT THE WHEEL TO TURN IT LATER THAT EVENING I CHECK IT WENT TO DRIVE WENT ABOUT 200 FEET DOWN THE ALLEY AND IT WENT OUT AGAIN. DROVE TO THE SHOP THE NEXT MORNING NO PROBLEM THE MECHANIC SAID IT MAYBE A RECALL I SHOULD CHECK.