2011 FORD EDGE Complaints
View complaints related to 2011 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,730 complaints submitted for the 2011 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EDGE- ACCOKEEK, MD
I WAS DRIVING AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING HIGH AND SPUTTERING. THEN THE CHECK ENGINE LIGHT CAME ON. THE ENGINE JUST SHUT OFF. LUCKILY THERE WAS NO ONE BEHIND ME. I COULD HAVE BEEN REAR-ENDED. THIS IS THIRD TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED I TOOK IT TO FORD AND THEY SAID THERE WAS NO CODE TO TELL THEM WHAT WAS WRONG WITH IT. THEY REPLACE THE THROTTLE BODY SENSOR AND CHECK ENGINE LIGHT WAS GONE, BUT A FEW HOURS LATER IT CAME BACK ON AND IT STALLED ON ME AGAIN. I WASTED A COUPLE OF HUNDRED DOLLARS TO END UP RIGHT BACK WHERE I WAS BEFORE WITH A VERY UNSAFE VEHICLE. IF I COULD AFFORD TO GET ANOTHER VEHICLE, I WOULD. I AM AFRAID TO DRIVE THIS VEHICLE. SOMETHING HAS TO BE DONE BEFORE SOMEONE IS INJURED OR KILLED. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- CLAREMONT, CA
ALTHOUGH THE DOORS ARE CLOSED "DRIVER'S DOOR OPEN" WARNING APPEARS ON DASHBOARD. DOORS WILL NOT LOCK FROM THE INSIDE, MAKING THINGS DANGEROUS IN THE EVENT OF A CAR-JACKING. FORD CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY AND WANTS A LOT OF MONEY TO FIX THE PROBLEM, WHICH WE HAVE DISCOVERED IS WIDESPREAD. IT IS AN INHERENT FAULT WITH THE FORD EDGE IRRESPECTIVE OF YEAR. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- BREMEN, GA
YOU SHUT THE DOOR AND IT STILL TELLS YOU THAT ITS OPEN. THE INTERIOR LIGHT THEN STAYS ON MAKING IT HARD TO SEE AT NIGHT AND THE DOORS WANT LOCK. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- HOUSTON, TX
BRAKE PEDAL IS HARD. HISSING SOUND WHEN BRAKE PEDAL IS PRESSED. VEHICLE WILL NOT STOP. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- STERLING, VA
BOTH MY WIFE AND I NOTICED THAT THERE WERE LOUD NOISES COMING FROM THE REAR END OF THE VEHICLE...GROWLING NOISES WHICH BECAME NOTICEABLE AROUND 30 MPH. AS THE SPEED INCREASED, THE NOISE LEVEL DID AS WELL. I WAS TOLD BY A FORD MECHANIC THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED (AFTER ONLY APPROX. 32K MILES!). I REPLACED BOTH REAR WHEEL BEARINGS AND THE NOISE DIMINISHED BUT DID NOT TOTALLY GO AWAY. IT STILL VARIES WITH SPEED. WHEN IT'S RAINING, THE NOISE DIMINISHES. WHEN IT'S COLD ( FREEZING OR LOWER) THE NOISE DIMINISHES. IN NEITHER CASE, AFTER THE BEARINGS WERE REPLACED, DID THE NOISE GO AWAY COMPLETELY. WE BOUGHT THE CAR BRAND NEW AND HAD NONE OF THESE PROBLEMS. DIFFERENT FORD FORUMS STATE THAT THERE IS A DEFECT IN THE ARMS THAT SUPPORT THE REAR WHEELS THAT CAUSES THE BEARINGS TO BE ROTATED IN A POSITION THAT CAUSES THEM TO FAIL QUICKLY. TO DATE I HAVE NOT FOUND ANY LITERATURE FROM FORD VERIFYING THIS, YET THE PROBLEM PERSISTS. *TR
Source: NHTSA WEB SITE -
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2011 FORD EDGE- ANCHORAGE, AK
APPROXIMATELY THE "DOOR AGAR" WARMING LIGHT CAME ON. NO BIG DEAL, RIGHT? NO, WRONG, WHEN THIS WARNING LIGHT COMES ON, THERE IS NO WAY TO KEEP THE DOORS LOCKED WHILE TRAVELING IN THE CAR. THIS IS VERY DANGEROUS, KINDA LIKE NOT BEING ABLE TO WEAR A SEAT BELT. SO THE FIRST TIME THIS "DOOR AGAR" LIGHT CAME ON, THE CAR WAS STILL UNDER WARRANTY AND THE LOCAL FORD DEALER HAPPILY REPLACED THE SWITCH ASSEMBLY AT NO CHARGE. NOW THE CAR IS BEYOND WARRANTY AND THE"DOOR AGAR" LIGHT IS BACK ON AND THE FIX IS SEVERAL HUNDRED DOLLARS IN REPAIRS. THIS IS A BIG SAFETY ISSUE FOR FORD EDGE OWNERS. PLEASE CONSIDER A RECALL. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- LITCHFIELD PARK, AZ
THE DRIVER DOOR AJAR LIGHT IS ON AND THE DOORS WILL NOT LOCK. AT THE CURRENT TIME, THIS IS INTERMITTENT BUT ONLINE RESEARCH SAYS MANY SIMILAR CARS HAVE THE SAME PROBLEM BEGINNING AT ABOUT 41,000 MILES. WHY IS THIS A SAFETY ISSUE? THE MAIN REASON IS CARJACKING! ALSO YOU CAN NOT LOCK ALL FOUR DOORS AND TAIL GATE AT THE SAME TIME. TO MANUALLY LOCK ALL DOOR FROM THE INSIDE BY THE DRIVER ALONE IS NEARLY IMPOSSIBLE FOR US OLDER FOLKS. I HAD NEARLY BEEN A VICTIM 50 YEARS AGO, ONLY TO HAVE PREVENTED IT, BY MANUALLY LOCKING MY DOOR EVERY TIME I ENTERED. THE MAN WAS UNABLE TO OPEN THE DOOR AND I WAS ABLE TO DRIVE OFF WITH HIM HOLDING THE DOOR HANDLE UNTIL HE LET GO!. ALSO THE EDGE DOORS WILL NOT AUTO LOCK WHEN YOU REACH THE SPEED OF ABOUT 9 MPH WITH THE DOOR AJAR LIGHT ON. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- SAN ANTONIO, TX
DRIVER DOOR LATCH/DRIVER DOOR AJAR INDICATOR LIGHT STAYS ON TO INCLUDE INTERNAL CAB LIGHTS WHICH WILL REMAIN ON. YOU CAN ATTEMPT TO CLOSE DRIVER DOOR MULTIPLE TIMES WITHOUT SUCCESS ON REMOVING INDICATOR LIGHT ALERT. YOU CANNOT LOCK DOORS WHILE IN MOTION OR NOT, AND CAB LIGHTS WILL REMAIN ON. LOCAL FORD DEALER JORDAN FORD OR RIATA FORD WHOM I PURCHASED VEHICLE FROM REFUSE TO FIX PROBLEM AS THEY WILL NOT RECOGNIZE THIS PROBLEM AS VALID, AND DOING SO WOULD COST ME AN ASTRONOMICAL FEE FOR LABOR AND PARTS AS PER THEIR ESTIMATE. IT IS NOW 5 MONTHS OUT OF THE 12 MONTHS THAT I PURCHASED THIS PRE-OWNED FORD CERTIFIED VEHICLE THAT HAS BEEN JUST A BIG HEADACHE FOR US. THE VEHICLE WILL NOT LOCK WHILE THIS ALERT REMAINS ACTIVE WHETHER CAR IS IN MOTION OR PARKED. YOU CANNOT ARM AND LOCK VEHICLE WHICH IS A BIG DISILLUSION AND INSURANCE WOULD NOT COVER ANY THEFT SHOULD THERE BE ONE BECAUSE OF THIS ISSUE. WHEN ALERT IS ACTIVE BUILT IN THEFT ALARM WILL ALSO GO OFF AT ANY UNKNOWN MOMENT, DAY OR NIGHT. THE INTERNET IS FULL OF BAD REVIEWS ON THIS MODEL VEHICLE AND I FOR ONE, WISHED I HAD READ UP ON IT PRIOR TO MY PURCHASE. THIS IS NOT A LIFE AND DEATH SITUATION, BUT COULD BECOME ONE WITH THE VARIOUS SCENARIOS THAT CAN OCCUR. I WOULD HOPE TO RECEIVE A RESPONSE AND I GUESS I HAVE TO WAIT LIKE ALL THE OTHERS. *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- GREER, SC
NEED SOMEONE TO KNOW ABOUT THIS CRAZINESS. DAYS AFTER A FULL DETAILING AND REPLACED BATTERY THAT THE DEALER SAID NEEDED REPLACING, GOT THE BLIND SPOT AND CROSS TRAFFIC WARNING FAULTS, AT FIRST OCCASIONALLY, THEN WITHIN A WEEK EVERY TIME THE CAR WAS DRIVEN. SOON THE NAVIGATION INDICATED A FAULT AS WELL. A FEW DAYS LATER, IN THE MORNING FOR SCHOOL DROP OFF, EACH OF THESE FAULTS ALERTED, THEN THE HEAT STARTED BLASTING. TURNED THE CLIMATE CONTROL TO OFF AND STILL BLASTING - HOT. GOT TO THE SCHOOL TO LET THE CHILD OUT AND THE POWERED DOOR LOCKS WEREN'T WORKING. THANKFULLY THERE WAS A KNOB TO MANUALLY PULL UP BECAUSE I COULDN'T LET HIM OUT OF THE CAR. WENT STRAIGHT TO DEALER WITH HEAT STILL BLASTING, THEY "RESET" SOMETHING AND IT SEEMED BETTER. THEN IT ALL STARTED AGAIN THE NEXT DAY. SOMETIMES DOOR LOCKS WORKED, SOMETIMES NOT. SOMETIMES HEAT WOULD BLAST, SOMETIMES COOL WOULD BLAST, ALL WITH CLIMATE CONTROL OFF. ADDITIONAL FAULT STARTED FOR FRONT COLLISION WARNING. DEALER AGAIN, COULDN'T REALLY FIGURE IT OUT (NEVER CONNECTED IT TO NEW BATTERY, INCORRECT INSTALLATION, OR SOMETHING IN DETAILING), BUT THEN NEEDED TO ORDER A PART. BACK WHEN PART CAME IN, TOOK TWO DAYS (HAD TO GET RENTAL CAR - FORTUNATELY COVERED BY EXTENDED WARRANTY) BECAUSE THEY COULDN'T FIGURE IT OUT. REPORTED FINDING SOME "SINGED WIRES" UNDER THE DASH. VERY SCARY EXPERIENCE - LIKE THE CAR WAS POSSESSED. NEED TO KNOW I CAN TRUST MY CAR TO DO WHAT I EXPECT, ESPECIALLY SINCE THE CAR WAS FAR FROM CHEAP AND HAD ALL THE BELLS AND WHISTLES. SO FAR SO GOOD WITH FIX, EXCEPT DRIVERS DOOR DINGS WHEN OPENED WITH THE CAR OFF (DIDN'T USED TO) AS IF THEY KEY IS IN THE IGNITION, BUT THERE IS NO KEY - INTELLIGENT ACCESS FOB AND PUSH BUTTON START. HAVE THE FANCY FEATURES ON CARS BEEN RUSHED TO MARKET WITHOUT MAKING SURE THEY OPERATE DEPENDABLY FIRST AND WITHOUT TECHNICIANS TRAINED TO UNDERSTAND THEM AND FIX THEM? *TR
Source: NHTSA WEB SITE -
2011 FORD EDGE- BURLESON, TX
AFTER CLOSING DOOR, THE DOME LIGHTS AND DOOR AJAR INDICATOR ON INSTRUMENT CLUSTER WOULD ILLUMINATE. I WOULD HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE DOME LIGHT AND DOOR AJAR LIGHT INDICATOR LIGHT TO EXTINGUISH. THE PROBLEM IS WORSE IN COLDER WEATHER. *TR
Source: NHTSA WEB SITE